Chad Davis’ Post

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Thought Leader | Performance Coach | Manager of Training & Development in the SaaS and Banking spaces

Spiral Curriculum is a concept that I don't think gets enough attention. Aside from being a very effective way to deliver the repetition needed for retention, it's an awesome strategy to use when scaling an enablement program! For example, everyone coming into a new company should be educated to some degree on product. Sales folks will need to know it a bit better. Support folks will need to be experts. When I designed onboarding the Customer Org in my last role, I introduced many concepts for the general onboarding during week 1. Customer Success folks, then circled through the same topics each week for 3 additional weeks, adding layers of complexity each week. The results were phenomenal and I couldn't be more proud of the work that I did with that program. #InstructionalDesign #Training #Curriculum #Results

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