Spiral Curriculum is a concept that I don't think gets enough attention. Aside from being a very effective way to deliver the repetition needed for retention, it's an awesome strategy to use when scaling an enablement program! For example, everyone coming into a new company should be educated to some degree on product. Sales folks will need to know it a bit better. Support folks will need to be experts. When I designed onboarding the Customer Org in my last role, I introduced many concepts for the general onboarding during week 1. Customer Success folks, then circled through the same topics each week for 3 additional weeks, adding layers of complexity each week. The results were phenomenal and I couldn't be more proud of the work that I did with that program. #InstructionalDesign #Training #Curriculum #Results
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A learning tactic with 0% success rate guaranteed: “Here’s a list of tech specs. Memorize it. Good luck!” 🤯 (Yes, this is the extent of some companies’ product training.) Your employees would rather know: ➔ What were your customers’ lives like before your product stepped in? ➔ What problem does the company’s product solve for your customer? ➔ What does a customer’s life look like now that they have your product or service? ➔ Why should they (employees) care? Your product isn’t just a list of technical features—it’s probably a huge part of the company’s story. Tell the story first, then the details can come afterward. Every employee—from frontline to the CEO—should understand your product’s value (and be able to speak about it in real talk!). P.S. Let me know if you’re using a storytelling approach in your company’s training. I want to dig into this more! #learninganddevelopment #employeetraining #employeeonboarding — 5/100
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Ever noticed how traditional product training feels like drinking from a firehose? 👩🚒 We often even use that label when talking to new team members about their training! 🤦♀️ Recently, my discussions have uncovered how sales teams struggle with insufficient product knowledge. The culprit, I feel, is old-school training methods that overwhelm rather than enlighten. 😎 Imagine replacing those lengthy, forgettable training sessions with bite-sized, engaging learning modules. Welcome to the era of microlearning—a potential game-changer for onboarding sales teams. 🎊 Why microlearning? It perfectly aligns with the modern learner's attention span and busy schedule, making learning not just manageable but enjoyable. By breaking down complex product information into digestible pieces, sales teams can absorb, retain, and apply knowledge more effectively. 🧠 But here’s the real question: Can microlearning replace traditional training methods entirely? 📚 Perhaps it’s not about replacement but revolutionizing how we approach learning. Integrating microlearning into the onboarding process can transform product knowledge from a daunting task into an empowering journey. 💪
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I’m excited to share that I’ve just wrapped up the Creating Member & Customer Value program! Taking the time to focus on skills like critical thinking, empathy, active listening, communication, and adaptability has been eye-opening. These aren’t just buzzwords—they’re the tools that make all the difference in how we connect and create real value for people. The program took around 5 hours, with eLearning and some deep-dive live sessions. It was a lot, but it reminded me why growth feels so good, even when it takes effort. Now, I can’t wait to put these lessons to work and keep pushing myself to create experiences that matter. 🌟 #Learning #Growth #CreatingValue
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We all remember cramming before exams and watching everything vanish into thin air afterward. It's a scenario we've all experienced, and surprisingly, it's not too far off from what happens in our corporate training programs. We pour heaps of information onto our employees in one go, hoping it sticks. But here's the thing: it rarely does. That's where spaced repetition comes in – one of the missing puzzle pieces in our quest for #effective #learning. Picture this: Instead of bombarding our teams with a data dump, we break down the material into bite-sized chunks and schedule regular review sessions. We #reinforce learning and boost #retention by revisiting key concepts at #strategic intervals. For #example, Imagine a sales team gearing up for a product launch. Instead of drowning them in a single training session, we spread out the learning over time. They revisit product features, sales techniques, and customer objections at regular intervals, embedding the knowledge deep into their minds. Fast forward a few weeks, and armed with reinforced knowledge, our teams can confidently engage with clients, deliver compelling pitches, and handle objections like seasoned pros. Spaced repetition isn't just about short-term memory; it's about long-term retention and application. Implementing spaced repetition doesn't require a complete overhaul of our training programs and can be implemented provided we are open to change. #SpacedRepetition #CorporateTraining #LearningAndDevelopment #ThoughtLeadership
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Day 10 of my 2 cents... Peer-to-Peer Learning: The Secret Sauce to Sales Success Ever notice how the best sales reps aren’t just learning from their managers or trainers? They’re learning from each other. Peer-to-peer learning is like having a secret weapon in your sales enablement toolkit—it’s informal, real-time, and rooted in shared experience. The best part? It’s totally relatable because your peers are in the trenches with you, facing the same objections, solving the same problems. Think of it as sales wisdom on demand. The best teams don’t just compete; they collaborate, sharing strategies that are tried, tested, and sometimes delightfully off-script. So, when was the last time you swapped war stories with a colleague? You might just find the golden nugget you need to close your next deal. Training Idea: Peer Learning Roundtable: Create a structured but casual peer-to-peer learning session where reps come together to share their wins, challenges, and best practices. Make it interactive—each person brings a recent success (or a stumble) and walks the group through how they handled it. Encourage an environment of open dialogue where everyone can ask questions and offer advice. The best part? It’s practical, applicable, and immediately actionable. Bonus: record these sessions to build a peer knowledge library for future reps to access. Be Careful Of: The Echo Chamber Effect: While peer-to-peer learning is invaluable, be careful that it doesn’t turn into an echo chamber where only the same voices or ideas get repeated. Make sure there’s diversity in experiences and perspectives to avoid groupthink. Encourage healthy debate and bring in fresh perspectives from different departments or industries to keep the ideas flowing. Also, be sure that peer-driven advice aligns with your overall sales strategy—don’t let good intentions steer your team off course. #PeerLearning #SalesSuccess #RevenueEnablement
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We have a slogan inside our company: "Outlearn. Outwork. Outperform." Learning is at the beginning of every great transformation. Watch the full length break-down of this campaign and get templates and more by going to the link in our bio! Watch the full length break-down of this campaign and get templates and more by going to the link in our bio! #marketingideas #viralcampaigns #digitalmarketingtips #digitalmarketingexpert #digitalmarketingagency #workflows #russelbrunson #leadershipgrowth #agencyowner #WorkflowOptimization
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Learning the secrets to building powerful digital systems yourself is such an empowering way to unlock better faster decisions in your team. We're so excited everyday as we develop our innovative online learning community that is launching in under four weeks. And so much of it will be totally free! The methods and systems have worked for over 10 years, and can easily be applied by any business leader with a drive for empowerment. You'll be supported on your journey to learning how to empower better faster decisions, and have everything you need to start delivering wins in under 30 days. Follow us today to be first to hear how to drive your team's empowerment. Imagine the feeling as your team discovers a world of empowerment and leaves their current frustrations behind.
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You can drive positive results in your firm with a clear learning strategy Leveraging learning to get better outcomes in productivity, profits, revenue, customer satisfaction and talent retention isn't a mystery. Your teams are crying out for and challenging economic headwinds demand it. I joined David Ketchen on his show Ketch On Strategy to discuss learning strategy. What is it? Why is it needed? What happens if you don't have one? How to build it? Join us for episode one of our conversation to dive in and learn more. Sound interesting? Let's chat a bit. https://lnkd.in/gEpQecb7
Training as a Strategy | Part 1
https://www.youtube.com/
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Being able to put yourself in customers' shoes to understand pain points, build rapport, and establish trust is crucial for driving sales effectiveness. That's why fostering emotional intelligence should be a key element in revenue enablement programming, including: ✅ Providing EQ training and resources in your LMS on how reps can embody emotional intelligence throughout their sales process ✅ Offering coaching and mentoring to help reps get a clear understanding of how to display emotional intelligence as they sell ✅ Creating and exhibiting a culture of emotional intelligence so it becomes second nature for your teams to incorporate it into their customer conversations Check out our blog below to learn more about reinforcing the importance of EQ in your enablement programming.
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