Cafébec’s Post

In hotels, restaurants, bars, and other hospitality venues around the world, coffee accounts for a significant portion of sales. Traditionally speaking, however, these hospitality businesses have served low-quality coffee with little focus on flavour, brewing methods, or sustainability. But coffee is integral to the customer or guest experience. A recent US survey found that 60% of people said high-quality coffee was an important part of their hotel or holiday rental stay, with 50% admitting to packing their own coffee in case the available products didn’t meet their expectations. As the specialty coffee market continues to grow, its influence can be felt in the wider hospitality industry. Now more than ever, hotels are paying close attention to their coffee offerings to elevate the guest experience and meet the growing demand for better-quality options. In today’s article, Zoe Stanley-Foreman speaks to Naji Sourati, co-founder of Mattina Coffee, for his insight on how specialty coffee is redefining quality standards in hotels. #PerfectDailyGrind #HotelCoffee #SpecialtyCoffee https://lnkd.in/e9mueRQw

🌟 Elevate Your Hotel Revenue: 5 Proven Strategies with Cafebec's Gourmet Coffee Vending Machines! ☕✨ Are you a hospitality professional looking to boost revenue and enhance guest experiences at your hotel? Look no further! Cafebec's gourmet coffee vending machines offer a sophisticated solution tailored to the needs of modern hotels. With Cafebec handling installation, maintenance, refills, and sourcing of all products in the machine, hotels can focus on maximizing revenue potential while providing guests with a premium coffee experience. In our latest blog post, we delve into five proven strategies for effectively monetizing Cafebec's gourmet coffee vending machines. From premium pricing strategies to upselling gourmet additions and implementing loyalty programs, there's no shortage of opportunities to elevate your hotel's revenue and guest satisfaction. Ready to take your hotel's revenue to new heights? Discover how Cafebec's gourmet coffee vending machines can transform your hospitality business. Read the full blog post here: https://lnkd.in/evyRuRaT #Hospitality #HotelManagement #RevenueGrowth #Cafebec #GourmetCoffee #GuestExperience #LinkedInMarketing

Hotel coffee hasn’t typically been associated with high-quality (if even somewhat good) coffee. But thanks to specialty coffee, this is definitely changing for the better. Check out my latest piece where I chatted to Naji at Mattina Coffee about how hospitality coffee quality standards are changing and how businesses (like hotels) can join in. Read it below👇 #HotelCoffee #PerfectDailyGrind #SpecialtyCoffee

💫Coffee for wellness resorts and spas? As the article suggests, many top-rated hotels still serve fairly standard coffee, missing an opportunity to elevate the guest experience. For wellness resorts and spas, though, the stakes are even higher. Simply offering a better coffee isn’t enough; guests in these settings expect premium experiences that reflect wellness values at every touchpoint. That’s why introducing Imunika as a high-end amenity can be a powerful differentiator. Here’s how: - Aligned with Wellness Values: Imunika’s wellness-driven, flavorful coffee aligns perfectly with the identity of luxury wellness venues, showing guests that every detail has been chosen with care. - Enhancing the Guest Experience: Quality shines in the details, and guests take notice. Imunika can be a mindful morning ritual that adds a meaningful touch to their stay. - Standing Out in the Market: Premium amenities set brands apart. By partnering with Imunika, wellness venues can resonate deeply with health-oriented guests and strengthen their own unique identity. Henry Wilson, thank you for this insightful article. #Wellness #Hospitality #GuestExperience #SpecialtyCoffee #Imunika #LuxurySpas #Resorts

It' Monday!! 😇 In this innovative guide, we'll explore unconventional strategies to elevate your table turnover rate while preserving guest satisfaction https://lnkd.in/eRCqu4vz

Anticipating guests’ needs is a crucial skill for providing exceptional hospitality service. As a restaurant manager, here are some effective ways to anticipate and exceed guest expectations: - Collect guests feedback: Regularly gather feedback from guests through surveys and guest experience systems, Tools like Instant Feedback by table visit can help you proactively identify areas for improvement and address potential issues before they escalate, by promptly improving services based on feedback, you can enhance guest satisfaction. Analyze guest behavior: Utilize business intelligence tools to track guest behaviors. For instance, observe patterns such as specific preferences (e.g., ordering ice and mint with sparkling water) and timing (e.g., morning arrivals). Understanding these patterns allows you to anticipate guests’ needs and tailor your services accordingly. Stay tech-savvy: Embrace technology to enhance guest experiences. Consider creating a comfortable waiting area with amenities like sofas, quality coffee, and charging stations for business travelers arriving early in the morning. By anticipating their needs, you can create a memorable destination for repeat guests. Record guest requests: Keep a systematic record of guest requests and preferences (e.g., have an advance order form for the long stay guest at your hotel). Pay attention to comments left on various platforms where your restaurant is present. Implement protocols to address common requests, such as adjusting portion sizes, improving dish flavors, or providing natural sweeteners for coffee. Train your team: Foster a culture of pre-emptive service. Train your staff not only to react but also to anticipate guest needs. make understanding and fulfilling those needs an integral part of your restaurant’s DNA, create a work environment by using and implementing the Japanese Kaizen mythology. Be observant: Pay attention to non-verbal cues. Is a guest glancing at their watch? are they looking around for assistance? anticipate their needs by offering timely assistance, refilling water glasses, or suggesting menu items based on their preferences, small details make big difference. Remember, anticipating guests’ demands is essential in today’s competitive hospitality industry. By continuously improving services and meeting expectations, your restaurant can stand out and retain loyal patrons. #Saudi #Hospitality

What are you doing to increase the #success and make the operations of your #restaurant and #hospitality business more efficient? ** Do you know the total amount of #overhead expenses for your restaurant and hospitality business? ** What are the "#percentagerates" of other expenses within the overhead expenses? ** What are your #minimum and #maximum "multiplier" costs? ** What should the actual staff cost be within the "multiplier" costs? ** According to the multiplier costs, how many items should be on your food menu? ** Have you ever had your business audited by a professional? ** Are you ready for the 2025 global #gastronomy trends? ** Have your #managers been able to achieve your business goals in the last 10 years? ** What is your guest #satisfaction rate, and how can you increase it? ** How successful are you in maintaining guest loyalty? What is your monthly percentage? ** What strategies do you #implement to reduce your #costs? ** How do you assess the efficiency of your #kitchenoperations? ** What is the net and gross profit margin of your food and beverage costs? ** What are the impacts of your staff turnover rate on your business? ** Which marketing strategies have been effective in increasing the number of guests at your establishment? ** How do you optimize your #energy consumption costs? ** Which items on the menu generate the highest profit, and what is the sales ratio of these items? ** How strictly are the #hygiene and safety #standards of your restaurant audited? ** How do you ensure the reliability and sustainability of your supply chain? ** What is the impact of kitchen and restaurant #technologies on your business? ** How do you determine the variety of competitive #policies and pricing strategies? As Coordinator Chef Ahmet ÖZDEMİR: With deep knowledge and proven #experience in #international and #intercontinental contexts, I offer you a #professional roadmap to increase the success of your restaurant and hospitality businesses. This guide, where I will outline the #necessary steps to optimize your kitchen operations, conduct a comprehensive analysis to effectively manage your costs, and align with global 2025 gastronomy trends, will create a #strong foundation for #sustainable success in your #business. I am ready to offer you #customized solutions, set your goals, and provide a #roadmap and guidance to #achieve them. "FOR MORE" YOU CAN REVIEW MY SERVICE AREAS WITH FOUR DIFFERENT LANGUAGE SUPPORT; https://lnkd.in/dDPgJMut Coordinator Chef Ahmet ÖZDEMİR International and Intercontinental Restaurant Consultant and Kitchen Consultant Mail: [email protected] WEBSITE-TR- https://lnkd.in/e7WkUvMZ WEBSITE-ENG- https://lnkd.in/ev38ZRvB WEBSITE FOOD- topuzkebab.com

The Strategic Pour: How a Comp Drink Tab Benefits Lounges and Bars In the competitive world of hospitality, creating a loyal customer base is paramount. One effective strategy that stands out is the implementation of a comp drink tab. Allocating 20% of register sales to complimentary beverages may seem generous, but it’s a calculated move that can yield substantial returns. Cultivating Loyalty Firstly, a comp drink tab fosters a sense of appreciation and loyalty among patrons. It’s a gesture that says, “We value your presence.” This emotional investment translates into repeat visits and word-of-mouth promotion, which are invaluable to any establishment. Tax Advantages From a financial standpoint, the benefits are twofold. Not only do you create goodwill, but you also stand to gain more in tax deductions than the actual cost of the items given away. This can lead to a healthier bottom line, as the cost of complimentary items is often less than their perceived value. Supporting Your Team Moreover, a comp drink tab is a way to give back to the servers and bartenders who are the face of your business. It allows them to offer a drink on the house to family, friends, and regulars, empowering them to act as ambassadors for your brand. Ensuring a Vibrant Atmosphere On slower nights, the ability to offer a comp drink can be the difference between an empty bar and a lively one. A vibrant atmosphere attracts passersby and can turn a slow evening into a profitable one. Operational Insights Lastly, a comp drink tab provides valuable data. It helps track spills, waste, and other areas that need attention, offering insights into operational efficiencies. In conclusion, a comp drink tab is not just a cost—it’s an investment in your business’s future. It’s a strategic tool that can enhance customer experience, provide tax benefits, support your staff, ensure a lively atmosphere, and offer operational insights. For lounges and bars looking to make a mark, it’s a pour that pays off. For more information in the restaurant hospitality industry or for consultation, -Scott Chenow www.fxillusioneering.com

There's nothing like a good cup of Joe. A skilled barista can make a cortado speak volumes. A hotel’s coffee service can make or break the guest experience, from pods to specialty brews. How do you ensure your coffee offering leaves a lasting, positive impression? #HospitalityNews #HotelService #GuestExperience #CoffeeCulture #BaristaQuality #HotelRenovation #CustomerSatisfaction #CoffeeLovers #HotelManagement #SpecialtyCoffee

🍽️ Spotlight on food and beverage in the hospitality industry! 🍽️ With summer in full swing and hotel occupancy at its peak, it's more important than ever to ensure your food and beverage services are top-notch. Dive into our blog post to discover how innovative strategies and trends can enhance the dining experience for your guests: 🔹 Seasonal Trends: Stay ahead with the latest trends shaping the food and beverage sector this summer. 🔹 Guest Satisfaction: Learn how exceptional F&B services can significantly boost guest satisfaction. 🔹 Operational Efficiency: Explore ways to streamline your F&B operations and improve efficiency during the busy season. Revisit these valuable insights to elevate your hotel's food and beverage offerings this summer. Read the full article ⬇ #HospitalityBlog #HospitalityInnovation #FoodAndBeverage #GuestExperience #HotelManagement #HospitalityTrends #HospitalityIndustry