Managing Editor & CEO, Pune Times Mirror ( English Daily) & Civic Mirror (Marathi Daily of Pune) || Expert in - Public relations || Corporate communications || Corporate affairs
Professional Courier’s Unprofessional Behavior I recently shipped a courier from Pune under the "urgent category" on the 12th of August, expecting swift and timely delivery due to the critical nature of the documents. The courier arrived at the Nagpur office on the 16th of August, but to my surprise and frustration, it was not delivered until the evening of the 17th, despite being marked as urgent. Upon inquiring, the regional manager in Nagpur, Mr. Viju Tandel(8108112759), informed me that the courier would only be delivered on the 18th of August due to "less manpower." This explanation is not only unacceptable but also highlights a significant lapse in professionalism. The delivery address was a mere 300 meters from the Nagpur office, yet no effort was made to ensure timely delivery. In the end, I had to send someone from my team to pick up the package in person, defeating the purpose of using an urgent courier service. Even normal deliveries are typically handled more efficiently than what I experienced with this so-called urgent service. This incident has left me questioning the reliability and commitment of Professional Courier, especially when their urgent service couldn't meet basic expectations. This level of service is unacceptable, particularly when even standard delivery services, such as those provided by Indian Post, are faster. This behavior is highly unprofessional and has caused unnecessary inconvenience, leading me to reconsider using their services in the future and create awareness about this in society. https://lnkd.in/dFAYWpWZ #Professionalcouriers #ProfessionalCouriersPvtLtd
