Barry Duffy’s Post

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Using ABM and Demand Gen To Build Pipelines and Grow Revenue For SaaS Scaleups I Sales-Led GTM Specialist I Hubspot Expert I 70%+ Hands-On I Co-Founder @Smarketrs

Here are some quick tips for anyone in #B2BMarketing who is looking to optimise their marketing funnel and maximise their marketing ROI... 👉 Embed short customer interviews at key moments (e.g. after the successful sale and after delivery/ onboarding) to understand things like their internal buying processes, why they chose you and who else they were considering. 👉 Spend time ensuring you get alignment with sales and ensure there is a smooth handover between the CTAs (calls to action) on your website and the conversation it triggers with sales. Ask what are buyers expecting to see/ hear when the click on this CTA? 👉 During the same meeting, identify any friction points (e.g. long forms, missing information that would help with lead qualification, unnecessary handoffs) 👉 Take your five largest won deals, and identify the key challenges they had that triggered their purchase. Review your content and messaging - are they aligned with these challenges? 👉 Ensure you have proper tracking and reporting in place with key KPIs around funnel stage conversion rates and have these broken down by channel. Identify any touchpoints in the customer journey where people are dropping off or where conversations are stalling. 👉 For paid channels ensure you are also tracking lifetime value (LTV) to customer acquisition costs (CAC) to understand which paid channels are giving you a positive ROI. An LTV:CAC that's over 3:1 is a good result. 👉 Keep testing web pages, especially ones designed for conversion, to see if you can improve page visit to form completion conversion rates. Even a 0.5% improvement can make a big impact on ROI. 👉 Create different content and in different formats for each stage of the funnel. Don’t treat people the same, and only move the conversation on when they are ready. Keep testing to see what works. 👉 Create separate campaign layers with a cold layer to raise awareness, a warm retargeting layer to educate and a nurture layer to keep front of mind until they are ready to buy. 👉 Invest in a platform to help track website visitors and identify high intent buying signals. High intent leads that meet the ICP and qualification criteria can be pushed into a sales outreach cadence and warm ones can be pushed into a retargeting layer. For PLG platforms with a free trial CTA you can explore how they are engaging during the trial. 👉 Regularly review leads with sales/ BDRs to learn more about what a good and bad lead looks like and identify opportunities for improving lead quality and conversion rates. What else would you add?

Christine Moses

B2B Brand & Growth Strategist | Fractional CMO | Helping Businesses Stand Out, Align Teams & Drive Results

2w

Love the first tip! 👌🏻

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