🚨 Amazon's Support System Needs Serious Improvement 🚨 I've experienced firsthand how frustrating and inefficient Amazon's Customer Support can be. It's disappointing to see such a well-known company have such a poorly managed support system. 🔹 Lack of Knowledge: Many support agents seem to have little to no understanding of Amazon's own policies. 🔹 Inconsistent Advice: One agent's advice often contradicts another's, leaving sellers confused and misled. 🔹 Policy Misalignment: The guidance provided by the support team frequently doesn't align with Amazon's official policies. This isn't just an inconvenience—it's a serious issue that impacts the businesses of countless sellers who depend on accurate and reliable support. Amazon, it's time to step up and ensure your support team is well-trained and consistent in their knowledge and advice. Your sellers deserve better. #Amazon #CustomerSupport #Ecommerce #SellerSupport #AmazonSupportFail
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I am seeking assistance from anyone connected with Amazon's customer service team on LinkedIn. I have been experiencing significant difficulties with an order and have been dealing with unresponsiveness from Amazon España for three weeks now. I have spoken with ten different representatives, each offering different information, yet none have taken responsibility or resolved the issue. It is truly disappointing to see such poor customer service and lack of accountability from a company of Amazon's stature regarding a misdelivered package. Despite my efforts, I have only received automated email responses, even after providing the requested information multiple times. Each response simply repeats the initial request for information. I'm stuck in a loop and it's aggravating, I cannot even present a formal complaint. At this point, not only do I want my money back, I want some compensation for the time and energy I invested in phone calls and e-mails that have been completely futile. The level of impotence and frustration I am experiencing led me to write this post. Are big companies like this entitled to be careless about their clients? Many years with Amazon, I think I will be going back to in-person shopping. #Amazon #AmazonCustomerService #AmazonSupport #AmazonHelp #AmazonEmployees #AmazonTeam #CustomerService #CustomerSupport #AmazonEspaña #CustomerExperience #CX #AmazonIssues #AmazonFeedback
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I am seeking assistance from anyone connected with Amazon's customer service team on LinkedIn. I have been experiencing significant difficulties with an order and have been dealing with unresponsiveness from Amazon España for three weeks now. I have spoken with ten different representatives, each offering different information, yet none have taken responsibility or resolved the issue. It is truly disappointing to see such poor customer service and lack of accountability from a company of Amazon's stature regarding a misdelivered package. Despite my efforts, I have only received automated email responses, even after providing the requested information multiple times. Each response simply repeats the initial request for information. I'm stuck in a loop and it's aggravating, I cannot even present a formal complaint. At this point, not only do I want my money back, I want some compensation for the time and energy I invested in phone calls and e-mails that have been completely futile. They are getting paid for doing a shitty job, I'm not! #Amazon #AmazonCustomerService #AmazonSupport #AmazonHelp #AmazonEmployees #AmazonTeam #CustomerService #CustomerSupport #AmazonEspaña #CustomerExperience #CX #AmazonIssues #AmazonFeedback
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🚨 A Frustrating Experience with Amazon's Customer Support 🚨 I’m sharing this here because I’ve exhausted other channels and haven’t received a satisfactory resolution. As a loyal Amazon customer, I’m incredibly disappointed by the handling of my recent orders and the dismissive attitude of customer support. This post is not just about the inconvenience I faced, but about the lack of accountability and empathy from a company of Amazon's stature. Customers deserve better. I hope this reaches someone at Amazon who can ensure the issue is escalated and addressed properly. If anyone knows a better way to get this resolved, please share your suggestions. Amazon, I urge you to take this as an opportunity to reflect on your processes and improve the experience for your customers. #CustomerExperience #AmazonSupport #Escalation #Accountability
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𝗕𝗶𝗴 𝗡𝗲𝘄𝘀 𝗳𝗼𝗿 𝗦𝗲𝗹𝗹𝗲𝗿𝘀: 𝗔𝗺𝗮𝘇𝗼𝗻 𝗥𝗲𝘁𝘂𝗿𝗻𝘀 𝗢𝘃𝗲𝗿𝗵𝗮𝘂𝗹! Tired of dealing with unpredictable returns? Amazon's got a new tool to give you more control. It's a game-changer! 𝗛𝗲𝗿𝗲'𝘀 𝘄𝗵𝗮𝘁'𝘀 𝗻𝗲𝘄: 🔹 You can now choose how Amazon handles returns. 🔹 Three options: default evaluation, selective evaluation, or disable evaluation. 🔹 Default: Amazon decides if returned items are sellable. 🔹 Selective: Pick which products get evaluated. 🔹 Disable: All returns become unfulfillable. 𝗧𝗵𝗶𝘀 𝗶𝘀 𝗛𝗨𝗚𝗘 𝗳𝗼𝗿 𝘀𝗲𝗹𝗹𝗲𝗿𝘀! More control means better decisions. Protect your brand and bottom line.
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🔄 Handling returns and refunds on Amazon can be tricky—but it's essential for keeping customers happy and sales strong! 🛍️ Mismanaging these processes can result in negative feedback and potential account issues. 😱 Let Evantage streamline your returns and refunds management, ensuring smooth operations and better ad performance for your products. 💪✨ Read it here: https://bit.ly/3YKy4Uc #AmazonReturns #CustomerSatisfaction #SellerCentralTips #EcommerceSuccess #Evantage
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Managing your Amazon account health is one of the toughest challenges in the game. A single policy violation or a sudden uptick in returns can quickly escalate to warnings, suspensions, or even an account shutdown. And the tricky part? Amazon’s guidelines aren’t set in stone—they can change at any time. One of the hardest aspects is dealing with customer feedback and returns. No matter how good your product is, a few negative reviews or a spike in returns can trigger account health issues. It takes a mix of proactive customer service, quick responses, and sometimes a bit of damage control to keep things on track. Then there are the key metrics like Order Defect Rate (ODR), Late Shipment Rate, and Valid Tracking Rate. These are constantly monitored by Amazon, and there’s little room for error. Letting any of these slip can have serious consequences. And if you do get hit with a policy violation or suspension, navigating Amazon’s appeals process can be a real headache. It requires a solid understanding of their policies, clear communication, and a lot of patience. Balancing all of this while trying to grow your business is no small feat. It’s one of those behind-the-scenes challenges that every Amazon seller deals with, but it’s not always talked about. Want a professional to handle your growth? Lets connect for a free consulation! Ibrahim Khawar #amazonads #Amazonppc #amazonseller #management #digitalmarketing
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Amazon fails to deliver!! Worst experience I’ve had one of the worst experiences with Amazon recently, and I feel compelled to share it. Three Times Undelivered: My order was undelivered not once, not twice, but three times in a row. Each time, I was left waiting without any updates or explanations. Unhelpful Customer Support: Every interaction with customer support was a nightmare. They seemed clueless about how to handle the situation, providing inconsistent and unhelpful information each time I called. No Contact from Delivery Agent: Despite promises of timely delivery, I never received any calls from the delivery agents. Misleading Information: Initially, the customer care executives claimed that my order was rejected by me. This was completely false. After repeatedly insisting that I did not reject the delivery, they finally admitted that the actual reason was that the order got damaged. But to have this happen three times in a row? That’s simply unacceptable. Amazon, this level of service is incredibly disappointing. As a loyal customer, I expected much better. This experience has severely shaken my confidence in your reliability and customer service. I hope you take this feedback seriously and work on improving your delivery and support systems.
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The 'cheap and cheerful' days on Amazon are dead (focus on excellence, not corner-cutting): Amazon isn't the same anymore. Gone are the days when Amazon was just a quick way to boost sales. 1. It isn't the place for short-term profit grabs. 2. It isn't where low-quality products thrive. 3. It isn't just for the big players anymore. It's a platform to solve customer problems. 1. A place to build a brand people trust. 2. A place to grow a loyal customer base. 3. A place to offer solutions customers NEED. The key? Ruthless focus on your customer. Again and again. Amazon is your canvas. ↳ Paint it with outstanding products and exceptional support.
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Dear LinkedIn Community, I am reaching out to seek your advice and assistance in resolving a pressing issue with Amazon's seller operations that is severely impacting our business and customer experience. As a seller on Amazon, I’ve encountered repeated failures where Amazon delivery personnel have not picked up orders for delivery. These lapses are causing significant delays, leading to dissatisfied customers and tarnishing the reputation of our brand. The situation is made worse by the unresponsiveness of Amazon's customer support. Despite multiple attempts to escalate the issue, I’ve received no resolution or clear guidance. It feels like I’m caught in an endless loop of ineffective communication, and I’m at a loss for how to proceed. I’m reaching out here with the hope that someone from the LinkedIn fraternity, particularly those familiar with Amazon's processes or who have dealt with similar challenges, can provide insights or guide me in the right direction to resolve this issue. I truly value the collective expertise of this platform and would greatly appreciate any help, advice, or connections that could assist in navigating this situation. #AmazonSellerSupport #AmazonDeliveryIssues #EcommerceProblems #CustomerExperience #SmallBusinessChallenges #AmazonSellers #SellerCommunity #LogisticsIssues #CustomerSupport #AmazonIndia Thank you in advance for your support! Vinita Bhasin Kapil Agarwal
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