Ashvin Melwani’s Post

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CMO and Co-Founder at Obvi

Once you start operating at a certain level, you can’t help but wonder if you’re actually catching and organizing ALL of your data from sales and events happening on your site Especially those coming from your Meta ads. Chances are… you’re not. Post IOS update, we were having an absurd amount of our conversions just “missed” by the native tracking we relied on. Listen We all know that in this game, every single metric needs to be accounted for if you don’t want 1,000 different fires to put out in the long term. And you don’t ever want to be in that spot. The first thing you need to do is identify exactly where, how, and how much data you’re missing So here’s how you can conduct a quick self-audit of your ad account to find that info: 1. Identify how you’ve set up your tracking First things first, you need to know and understand how your data is being tracked, collected, etc. 2. Start crunching the numbers Let’s say that last week you sold 2,000 products But when you look at your data on Meta, it only shows 1,800. That means that Facebook missed 200 of your sales… And that’s a big problem. So how do you fix it? You can do one of two ways: Start from the ground up. Pull everything apart, find where your holes are, and spend the time and energy fixing them. We ran down this route, and all we did was learn that we had no clue what we were supposed to be doing OR how we could even start to fix it. Then there's option 2 - hire a ‘construction crew’ to come in and fix everything from the ground up. Is it more efficient? Absolutely. We’ve been working with our own ‘construction crew’ for about 3 years now, and I wish we had started sooner. They gave us a LOT more data than we’d otherwise have, which in turn means we can make a lot better decisions with our business And… they tell us immediately when our tracking is broken, isn’t working properly, etc. Facebook doesn’t tell you this, Shopify doesn’t tell you this, etc etc. If they did, you wouldn’t be having the tracking issues you’re having right now, would you? Anyway - here’s what I mean by better, more profitable decisions: When you’re running ads on Facebook, you’re going to exclude returning audiences from your ads. However - it’s not always going to exclude 100%. Which is why you need a construction crew. For us - it’s Elevar. We can ensure that we’re only sending new customers back to Meta so that it can optimize based on that info ALONE. Which in turn allows us to optimize on a much more precise level. (And this is just one use case - Imagine how many we’ve had in 3 years) I could spend all day talking about the different uses and benefits of using a tool like Elevar - but I’ll get to the point. Am I a #proudpartner? Yes - but I wouldn’t have been using them for the last 3 years if what they do wasn’t extremely beneficial for us. And they’re helping me hang onto the few non-gray hairs I have left, so I’ll take it as an added bonus.

Elliott Murray

Founder @ Postwise. Helped Justin Bieber win on social. Now building AI for LinkedIn (create a week's content in 10 mins)

5mo

"We all know that in this game, every single metric needs to be accounted for..." Damn straight. It's like baking a cake without measuring ingredients. You might get lucky, but chances are you'll end up with a disaster.

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