Adam Sharon-Zipser’s Post

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Director at Elephant Room & Giftnote | 15+ years of eCommerce growth | Shopify/Meta/Google/Klaviyo expert

I've always had a strict policy for 'first order profitability' and it's a big part of the work we do at Elephant Room. We break this down into platform objectives/budget ratios, creative, landing pages and discount code usage. Some retail categories with very sticky retention and repetition can get away with a higher aMER but for every retailer, all stands still without new customer acquisition. Beyond a Shopify new customer rate graph, we demonstrate this with an incremental reach metric as it shows the number of net new users our Meta ads are trafficking to. Below are some quick slides on how we use it within the agency, and why it's so significant ahead of major trading periods where almost every advertiser runs on pure conversion objectives. If you'd like to learn more please feel free to reach out. My team would be more than happy to explain how this is one of the best guardrails for growing new customer acquisition. https://lnkd.in/g-cucWKt #meta #performanceads #dtc #newcustomer #advantageplus #ecommerce

Rob McNamara

Data Driven Marketing Expert, ex Meta, ex Vistaprint, ex Capital One, ex Global Red

6mo

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