Author | Keynote Speaker | Maximizing Corporate Performance | Enhancing Organizational Development | Unlocking Human Potential | Driving Strategic Success
Human roles in organizations are radically changing and businesses must reassess how they track human performance. Traditional evaluation methods largely focus on activity-centric productivity metrics (i.e. hours worked, revenue generated, etc.). As automation shifts human roles into complex problem-solving tasks that require creativity and critical thinking, traditional metrics no longer effectively evaluate human performance. Although the majority of organizations recognize this, there is a ‘knowing vs doing gap’ - a disparity in which we acknowledge the need to rethink traditional productivity metrics but lack action. Unlike traditional metrics that solely reflect the interest of the organization, new approaches need to account for ethics, acknowledge the complex value added by human roles, and take into consideration the worker as a human being. Leaders should focus on moving from human management to a development mindset and measure worker inputs and outputs rather than outcomes. Going forward, it is important to strike a balance between business and human sustainability, and co-create metric solutions to build a mutually beneficial outcome for organizations and workers. https://lnkd.in/eAxjxWPW #HR #Performance #HumanCapital #Productivity
