Shawn Jean

Here how Lenovo elevated retention and loyalty campaigns, turning personalization into a: 📈 5.1% revenue increase 💸 $3.4M generated during Cyber 5 ⏳ 200+ hours saved Incredible work from Corinne Hendrickson and the entire Lenovo CRM team!

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Making an AI initiative work in the real world takes the right skills and tools. Here are 7 best practices to scale #AI in your business: https://lnkd.in/ewRfmmJu

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Multi-Agentic systems like #Autogen have the potential to revolutionize the way Agents, Humans, and #Robots collaborate and work as a team. By leveraging #GenerativeAI, robots can engage in complex workflows, providing instructions in #naturallanguage and utilizing #LLMs to determine the most appropriate actions. This integration allows robots to understand and execute tasks with a high degree of autonomy, while still being able to interact seamlessly with human counterparts. The synergy between these entities can lead to more efficient and effective operations, as robots can handle repetitive or hazardous tasks, freeing up humans to focus on more strategic and creative endeavors. This harmonious blend of technology and human ingenuity can drive innovation and productivity to new heights. #ComposableAI plays a crucial role in this ecosystem. Composable AI refers to the ability to create AI systems by connecting smaller, independent “agents” or robots. Each of these agents/robots can handle specific tasks, and they can be combined like building blocks to form more complex #AI applications. This modular approach allows for greater flexibility and scalability, enabling organizations to tailor AI solutions to their unique needs and easily adapt to changing requirements. By integrating Composable AI with multi-agentic systems, we can achieve a more dynamic and responsive AI infrastructure that enhances collaboration and drives continuous improvement. Check out this video of Speech-to-Speech Reasoning with Figure Robots: https://lnkd.in/gjGSUd7Z Also, check out this fascinating conversation with Daniel Rosenstein, Group Product Manager of Advanced Autonomy and Applied Robotics at Microsoft on #GenerativeAI and #Robotics: https://lnkd.in/gfae3PtT Timothy H Chung, Felice Miller, Dr. Irina Raicu, Heena Purohit, Tom Davis, Sally Ann Frank, Manas Bharadwaj, Hayan Ortega, Xenia Giese, Crispin Lowery, Howe Gu, Nina Lund, Vic Miles, Robin Laylin, Omar Hijazi, JR Geoffrion, Sue McMahon, Nitin Uchil, Pramod Ghadge, Rohit Pitale, Gonen G., Arno Schilperoord, Bhuvan Panwar, Jenny Oh, Rafael Pires

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Special guest Shanker Trivedi, SVP of Enterprise Business at NVIDIA, explains how #GenerativeAI’s value lies not only in productivity and operational efficiency, but also in revenue generation - making it a revenue center, not just a cost center. #AIinAction #MakeSenseOfData

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#NEWS: Today, we announced a strategic collaboration with Meta to enhance immersive learning and extended reality (XR) capabilities powered by artificial intelligence (AI). This collaboration aims to transform how enterprises and higher education leverage these technologies to boost learning outcomes and engagement.   Join us at Meta’s Innovation Day to discover our innovative solutions, including the new Immerse Companion, which offers real-time interactions with virtual human companions. As Alicia M., Research Director at IDC, puts it, “Experiences are not just tools but catalysts for transformative learning. ”We’re looking forward to sharing our thoughts and demos on Workforce Agility and Immersive Learning at Meta Innovation Day, while learning from the Meta Reality Labs team and the many partners and customers there.   It takes a village, and we are excited to help play our part to elevate the ecosystem Meta has built. Learn more and register today: https://lnkd.in/gcwrTpUU   We’re excited to attend Meta's event: Meta Innovation Day: Quest 3s & Meta for Work! This thought leadership event will focus on how enterprises and higher education are using VR and MR to drive innovation in productivity and engagement.

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Maximizing the efficiency and collaboration in the global value chain within complex discrete manufacturing demands a commitment to technological innovation and operational excellence. Read more in my Forbes article below. #manufacturing #supplychain #innovation #collaboration #digitaltransformation #aerospaceanddefensemanufacturing #digitalmanufacturing

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AI will continue to redefine technology in 2025, changing how we work and live. What excites me most is the potential of AI-powered agents and how they will transform every business process – connecting siloed systems and even running workflows autonomously. With Copilot as a personal assistant and agents built in Copilot Studio, people can make faster decisions and easily automate tedious tasks. The momentum is undeniable: over 100,000 organizations used Copilot Studio to create or edit agents that seamlessly integrate into workflows, and nearly 70% of the Fortune 500 are deploying M365 Copilot. And this is just the beginning for agents. According to IDC, by 2027, agents will reshape work, doubling productivity in the Forbes Global 2000 and contributing to at least 40% of knowledge-based tasks (Source: IDC). Check out the article to read more about the six AI trends to watch in 2025:  https://lnkd.in/e_WDvyCG

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Wondering how Google Cloud’s AI-first solution, Contact Center AI (CCAI) enables contact centers to transform operations and deliver value quickly? Amy Bettis-Allen and Whitney Kirchner, two of our Google Cloud experts here at TTEC Digital, have got you covered in our latest webinar on demand. Watch now here: https://ttecd.co/3Q5acXU #GoogleCloud #CCAI #CXOptimized

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Peder Ulander's insights in this article about leveraging proprietary data to maximise AI's potential align perfectly with MongoDB's long-standing philosophy that data drives transformation. The success stories of 4149, Arc53, and Lavender 💜 show much more than tech advancement. They are proof of a fundamental reimagination of work processes. These AI-powered solutions are significantly elevating the quality of output and enabling deeper collaboration and friendships within teams. In the APAC region, I see immense potential for AI to bridge cultural and linguistic divides and facilitate seamless global collaboration. Looking forward to many more exciting partnerships here. #MongoDB #GenAI #technology

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#Meet the #Future of #AI 2024 – #Generative_AI and #Democracy #Generative_AI_technology continues to evolve at a rapid pace, with new #Large_Language_Models (#LLMs) appearing on a regular (monthly or even weekly) basis. Hyper-realistic AI-generated and manipulated media including image, audio, and video are becoming widely accessible through a variety of commercial and open-source tools. Off-the-shelf software like browsers and productivity applications now integrate generative AI tools. https://lnkd.in/gNghgU4g

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Greetings from Seoul, where I’m representing IBM at the 2nd AI Safety Summit. Continuing the momentum from last year’s inaugural gathering in Bletchley Park, this year’s Summit is co-hosted by the UK Department for Science, Innovation and Technology and the Korean Ministry of Science and ICT, and aims to double down on progress to create and use AI safely and responsibly by governments and companies alike. Tomorrow, at the #AISeoulSummit I will share IBM’s point of view on why we believe an open approach to AI innovation is the best path forward to ensure safety and a healthy competitive landscape for companies of all sizes. An open innovation ecosystem – in which stakeholders recognize the value of community-built technology and the open exchange of information, ideas, and skills it cultivates – is the only way to grow AI responsibly.   IBM is proud to be a partner throughout this process and remains ready and committed to playing a pivotal role in bringing the power of responsible AI. Ultimately, effective regulation coupled with corporate accountability will allow businesses and society at large to reap the benefits of AI while addressing the potential for misuse and risk. See more on our latest commitment to safety here: https://lnkd.in/eVrYF3Si

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Unlock key insights and supercharge your AI strategy today: AI Trends in Data Science Report

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Check out this TED Talk from our new Microsoft AI CEO Mustafa Suleyman, who offers an honest and compelling new vision for the future of #AI #leadership https://lnkd.in/gEWHKa4j

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Research & market expect #AI spend in manufacturing to reach $17.B by 2025, growing at a CAGR of 49.5%. AI takes the center stage as manufacturers are increasingly eyeing investments in automation and machine learning. Discover more: http://ms.spr.ly/6046W8Hzr #VertivinManufacturing

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🕒 Tomorrow, join us to attend an exclusive webinar with Forrester's VP Mike Gaultieri and Domino Data Lab's Kjell Carlsson, Ph.D. What does it take to lead #AI initiatives and navigate the evolving landscape? Register now: https://lnkd.in/gAThxu_b #AILeadership #DigitalTransformation #leadership #GenerativeAI #GenAI #ResponsibleAI #datascience #machinelearning #ml #mlops #EnterpriseAI #AIatscale

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Kind of partial to #1 and #3. #agenticai #spatialcomputing https://lnkd.in/eSgvEuE6

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IBM surveyed 5,000 executives in 24 countries & 25 industries. 77% said that #GenAI is market-ready, up from only 36% in 2023. But other findings point to the challenging complexity of #AI deployment. For more insight and analysis, tune in to today's #CloudWars Minute with Kieron Allen. Up now on Acceleration Economy: https://lnkd.in/e8UzdR93

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