Scott Hermes

#SmartCode will reduce cognitive load using smart agents that know the internals of what we are trying to accomplish. Great article by Dharmesh Shah

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This is an overdue post about Mike King and Melissa Murphy’s new Salesforce B2C Solution Architecture handbook. I remember reading Mike’s edition of this book several years ago when we were colleagues at Slalom; he put his heart and soul into the first version and I’m thrilled that 1) he did it again and 2) that the 2nd edition has a new section focused on Data Cloud penned by Melissa. Some key highlights. ☑️ 400+ pages covering many different products, leading practices, and considerations for designing and delivering well-architected solutions ☑️ Section 5 - “Know Your Customer with Data Cloud” provides some great callouts across 30+ pages that are dedicated to data cloud  ☑️ Some great specific callouts on using formula fields during ingestion vs. transforms (batch and/or streaming) to be mindful of the different ways you can achieve similar results ☑️ There are even questions at the end of the section to test your knowledge Whether you’re reading all of it, or specific sections that are relevant to you, I believe there’s valuable information in here for everyone. A big thanks to Deepak Kumar at Packt for sending a copy to review. #salesforce #datacloud 

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Want to learn how to run reports efficiently in SugarCRM? 👀 This class is for you! Join the Sugar Reporting class on October 15 to get the hands-on experience needed to use our Reports module to run, share, and schedule your reports. Enroll here: https://sgrcrm.co/4doXVpS #CRM

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What does the future hold for diagnostic labs? Dive into an interview with @torrent-consulting @ryanzengerle to explore upcoming trends and challenges.

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Guidewire's Rob Kelly recently wrote the Medium blog post about leveraging artificial intelligence (AI) and large language models for writing projects, "AI-in-the-Loop." Check it out here. #artificialintelligence #ai #largelanguagemodels #llm #writing

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Say goodbye to having to complete a SugarCRM record in one sitting! 👋 The Draft Records integration allows you to save any record as a draft with just a click. Resume your work at any time and finalize your record when you're ready. Learn more: https://sgrcrm.co/3WNQ3Iu #CRM

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Karmak + SugarCRM + sales-i, A SugarCRM Company = simplified, prioritized referral business! See how this powerhouse partnership kicks clunky, siloed, email-based referral processes to the curb and replaces them with a streamlined process that gives everyone visibility. 🔎 https://sgrcrm.co/4dj05IB #sales #CRM

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Healthcare Industry and Coupons, A conversation and best possible way to look at these complicated interactions. #Healthcare, #HIT, #PBM, #PBMs Quick summary: 1. Why coupons? 2. Their strange interaction with Payers and Manufacturers 3. The natural process of Price shifting between patients or payers! 4. How they might look when they are done "ethically" with minimizing side effects it was a fun exercise

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Black Friday is around the corner, and Capgemini colleague Lindsey Mazza's blog dives deep into what retailers can expect for 2024.   In this article, Lindsey discusses trends like rising consumer focus on value-driven purchases, early shopping behaviors due to economic uncertainties, and how leveraging AI-driven personalization will be a game-changer. Curious about what else is in store for this year's holiday shopping season?  Check out the full predictions 👉 https://bit.ly/4dg99gm   #BlackFriday #HolidayTrends2024 #RetailTrends

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The latest release of Anypoint Code Builder (June 2024) includes the ability to run, debug, and troubleshoot existing MUnit tests in your Mule projects. For those who are just getting started with MuleSoft, MUnit is an application testing framework that allows developers to build automated tests for their integrations and APIs easily. Developers can now easily migrate any existing MUnit tests built in Anypoint Studio to Anypoint Code Builder (ACB) to run against new Mule projects. MuleSoft Community

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Even if it's Halloween, the future of AI doesn't have to be mysterious or spooky. 🎃 👻 💀 🦇 🐈‍⬛ 🕸 🕷 Big thanks to Salesforce for offering the AI Specialist certification for free; I spent some time earlier this week digging into all things Agents, Prompt Builder, the Einstein Trust Layer, Einstein Studio, and more in preparation. If you've already taken the AI Associate exam, this is a great way to get the next level of detail on the latest developments in AI and the Salesforce ecosystem. #salesforce #ai

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Keeping up with the pace of innovation in Salesforce Data Cloud can be challenging. As we close out 2024, here’s an updated reference architecture that includes some of the most impactful features released this year. This should give you a clearer view of how the platform supports data processing at scale across many different capabilities, from data ingestion to activation, and how these capabilities work together. While it aims to be comprehensive, getting every capability into a single view is impractical. For more information on specific capabilities, I’ll be posting content with additional details in the coming weeks! #salesforce #datacloud #howdatacloudworks

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🤖 AI isn't just ChatGPT, folks. It's a whole universe of game-changing tech for business leaders. Here's the real scoop: 1/. Machine Learning: Predicts trends and detects fraud 📊 2/. Deep Learning: Powers NLP and computer vision 🧠 3/. Expert Systems: Makes decisions like human pros 🏥💼 4/. Robotics: Automates physical tasks 🦾 5/. NLP: Enables human-like communication 💬 6/. Computer Vision: Interprets visual data 👁️ 7/. Reinforcement Learning: Learns through trial and error 🎮 8/. Generative AI: Creates new content 🎨✍️ The takeaway: AI is your secret weapon for smarter business decisions. It's not about replacing humans, but supercharging our capabilities. Question for you: Which AI tech excites you most for your industry? Drop your thoughts below! 👇 #ArtificialIntelligence #BusinessStrategy #LeadershipInTech Share Rewrite

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⏰Late to a meeting? No biggie! Copilot can give you a recap and get you up to speed in no time. #msftadvocate #ai #copilot #microsoft https://lnkd.in/gKBNKvBC

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