SmarTrak.ai sets path for Cisco partners looking for growth, margins, and sustainability, Podcast
“…Put the real action in the word actionable…”
SmarTrak.ai is taking AI, and applying it to the challenges Cisco #Partners face. The good news is that Cisco provides a great deal of customer data. Everything partners need to know for their next steps is there. But the skill sets, and time, needed to use that data effectively," are limited. “We take all these sources of data, compiling them into one location, do that analysis and present back sales opportunities from renewals, tech refresh, sustainability, instantly for every single one of their accounts," says Ted Lee of SmarTrak.ai. In this podcast, Lee outlines how SmarTrak is using AI to help Cisco Partners only understand what products and services are coming up for renewal, but also provide a comprehensive path to refreshing the mix of products and services being deployed, figuring out how to save power and achieve greater sustainably. These insights help the partner guide the customer to improved productivity.
“What we're trying to do is put the real action in the word actionable.”
“When customers and partners see this data in SmarTrak.ai, they realize, oh my gosh, this is going to save me hours of time for every single one of my customers,” adds Lee.
In this podcast we also learn how SmarTrak.ai works on the other partner challenge: human resources. Not only is it difficult to wade through the level of data that Cisco can provide, it’s also a challenge to develop people with the training to see in those numbers the opportunities and changes that should be recommended. SmarTrak simplifies this process by showing actual options and choices that an associate can offer a customer. It’s like hiring a research assistant for every customer facing representative. We learn that the labor intensive projects of, “…pulling down spreadsheets, sending it, putting it in Drive, OneDrive, Dropbox, you name it, wherever they're storing this stuff, highlighting spreadsheets…”, are eliminated. An AI assisted, streamlined approach, renders accurate insight and does so quickly. "Their most junior representative, or administrator, in the company, to their most senior, seasoned, trained executive and engineers, have the same level of access to information, instantly, for every single one of their accounts."
Visit www.smartrak.ai
Jeff Pulver Andy Abramson Evan Kirstel B2B TechFluencer Mostafa Razzak #CiscoLive
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