Rahul Jaiswal

A recent article from Greenbook highlights ways to expand on the market research process by utilizing User Experience Research (UXR). The article emphasizes how use of Contextual Inquiry, Usability Testing, and Card Sorting/Tree Testing can help market researchers uncover deeper behavioral insights and identify unmet needs. Check out the full article and let us know your thoughts on these methodologies- https://lnkd.in/gJX6AWX9 #PrecisionSample #greenbook #uxr #mrx #marketresearch #usabilitytesting #insights #dataquality

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Are your UX research reports making an impact, or do they feel like they're falling flat? Join us at #THiS24 in Austin, TX and attend this session to learn how to turn your data into compelling stories that drive decision-making! 🦸‍♀️✨ In this workshop, Rachel E. Blackburn, Ph.D., M.F.A. and Margaret Williamson will teach you: -How to transform boring readouts into superhero stories. -Simple tweaks for actionable insights and increased team credibility. -Tips to make your presentations more engaging and effective. After this session, you'll: -Share compelling stories instead of data dumps. -Elevate your presentation and reporting with key elements. -Generate stakeholder buy-in with powerful presentation tactics. https://lnkd.in/eh7AnS87

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To all my UX Friends in the Richmond, VA area! The 2024 UX Census (RVA) Survey opens next Monday, September 16th! Get ready to participate in the annual survey that helps bring more transparency to the UX Careers in #RVA with questions on key skills, industries, job titles, salaries, etc. The more people who participate... the better the insights are. 💡 #uxcareers #richmondva #ux #design #productdesign #content

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When hiring UX talent, don’t be dazzled by flashy resumes that promise everything. A skilled eye sees past the fluff, finding true expertise that delivers. 🕵️‍♂️🍔 Dive deeper into our blog for tips on how to hire the best UX talent. Blog link in the comments. #UXDesign #HiringTheBest

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User Interface (UI) design is a multifaceted process involving various stages, from initial research to final implementation. By understanding these stages and following a structured approach, designers can create intuitive and visually appealing interfaces that delight users. In this article, we'll delve into the key stages of UI design, from information architecture to prototyping and testing. By mastering these steps, you can elevate your design skills and deliver exceptional user experiences. Let's work together to achieve your design goals. Book a call on Topmate today! https://lnkd.in/gr2jG2_q #ui #ux #design

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My second attempt to convert text-based blogs into engaging podcasts using AI. Today's topic, traditional contrast calculation vs APCA, for WCAG guideline 1.4.3, sufficient contrast. A quick recap: we need a contrast ratio of 4.5:1 for text and 3:1 for large text. Traditionally, the contrast is calculated using #luminance values, which conflicts with how human #eyes perceive color. APCA attempts to address this issue by considering the color pairing and font weights. Take a look at the podcast version of this discussion. https://lnkd.in/gT8SYZkp #podcast #AI #APCA #contrast #Accessibility

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👋🏽 UX folks in and around the Richmond, VA area? We need your help. The UX Census (RVA) Survey is crucial for understanding how UX is practiced in #RVA. Unfortunately, participation is down a bit this year and we only have 5 days left to gather the insights we need. Please take a moment to fill out the survey and encourage at least 3 of your friends or colleagues to take the survey. Why should you complete the survey? - Your Insights Matter: Your insights help deliver a comprehensive report that provides information on job titles, skills, salaries, industries, tools,  etc., how jobs are changes, and more. - It’s Quick, Easy, and Anonymous: The survey takes less than 12 minutes. - Prove UX Happens in RVA: It’s an opportunity to get counted and show depth and breadth of the local user experience community from Designers and Researchers of all types (#UX, #CX, #Product, Experience, etc.) to Information Architects to Content Strategist and UX Writers to UX/UI and UI/UX, and more. Special Thanks to: Our Donors Our Sponsors: VCU da Vinci Center, ServiceEase, and Rosenfeld Media Promotional Partners: Ladies that UX Richmond, Richmond Design Group, and RVA Content Strategy. #design #informationarchitecture #rvatech #uxcareers #uxd #uxr #richmondva #technology #ui

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Dive deep into UX research methods & best practices with our comprehensive 2024 guide. Covers user interviews, focus groups, surveys, diary studies, field studies, card sorting, tree testing, usability testing, A/B testing, and much more! https://lnkd.in/eh9tVXrV #UserResearch #UXResearchers #ResearchMethods #UX #ProductManagement #Design

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Artificial Intelligence (AI) is rapidly transforming the landscape of UX design. By automating tasks and providing valuable insights, AI tools can significantly enhance the efficiency and effectiveness of UX research. In this article, we'll explore two powerful AI tools that are revolutionizing the way we conduct user research. Let's work together to achieve your design goals. Book a call on Topmate today! https://lnkd.in/gr2jG2_q #ai #ux #design

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Is your in-house UX research team feeling stretched thin or looking to eliminate biases? Maybe you're searching for better ways to share insights across your organization. Our experienced UX research consultants are here to support your team and help scale your research program. Let's elevate your UX game, together!

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Are you a UXer generalist or designer looking for resume tips? Cool, get some from someone who fits that description, and is a hiring manager, so me, I am talking about me. ➡️ Here are 5 quick resume tips for UX Designers/Generalists/Product Designers 1️⃣ Tip #1: Have your portfolio link right at the top, and obvious. I get it, portfolios are pain to create and keep updated. And I know that people like me, with decades of experience, we have the worst time keeping them updated and often have little visuals to show once we transition to leadership, but for design-oriented positions, I just gotta see your portfolio. It's too easy for folks to BS their way through an interview and get a job they are not qualified for. I need to see some proof to go along with the talk. Make it easy for me to get to the proof. 2️⃣ Tip #2: Please stop with the cutesy avatars that look like they popped out of an Apple ad. Stop it. I am all for folks having personality, but reserve that for your portfolio, not your resume. And knock it off with the waving hands icons. Last time I hired, I went through over 400 resumes and portfolios, and the amount of avatars and waving hands I saw made my eyes hurt. Just leave images off your resume, period. 3️⃣ Tip #3: If you are a newish UXer (less than 5 years experience), don't overstate your accomplishments. You don't need fluff like "I craft harmonious solutions to the world's most discordant problems!" Just say simply "UX Designer focused on enterprise solutions to improve employee experience". Or whatever it is you specialize in. And watch out for the overused fluff words like "craft", and "seasoned" (are you steak?). 4️⃣ Tip #4: Don't add those dumb slider thingies saying you are 23.5% CSS, or whatever. Only share skills you are confident enough to perform, so if you suck at CSS, maybe not include it, and if you are amazeballs at Figma, just say "Figma". 5️⃣  Tip #5: Do not add a photo of yourself to your resume, and if you add it to your portfolio, don't put it on the home page unless you are very well established and have a "brand" (like, you are known personality and people know you are). This protects the job seeker by not automatically biasing the reviewer. Indicators of age (eww, wrinkles, gray hair!), ethnicity, religion, disability, etc., can all poison the well of impression with the reviewer, so don't give folks any reason for their lizard brains to reject you. This also protects the reviewer. I cringe when I see a photo on a resume because I don't want to be put in a position to be sued if I reject the applicant and then they claim it's because of XYZ that was apparent due to the photo. ------------ I have more thoughts on resumes (and portfolios) but that's enough for now. Questions, thoughts- let me know, I'll do my best to address them. 😸 And remember-I'm not your cat, I don't tell you what to do or rule your life. If you don't like my advice or it doesn't apply to you, ignore it! :)

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Hello fellow designers! 🎨 Check out this insightful series where Karthi Subbaraman discusses about the intrinsic value of learning, thriving as an autodidact, and challenging the status quo in design covering some of the queries that I personally had as a product designer. Do Follow her for more inspiring insights on design :)

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UX Series: Fintech in India Problem 5: Transparency in Fee Structures and Terms Users often face hidden fees and complex terms that are difficult to understand, eroding trust and leading to a sense of exploitation rather than empowerment. In India, the lack of transparency in fee structures and terms within financial services remains a significant barrier to building trust and fostering financial inclusion. Whether in rural or urban settings, users often encounter hidden fees and complex terms that are difficult to decipher, leading to a sense of exploitation rather than empowerment. In rural India, where digital and financial literacy rates are lower, these opaque practices can have a severe impact. A 2022 report found that 68% of rural users were unaware of the full costs associated with their banking products, leading to unexpected charges and a reluctance to engage further with formal financial services. This lack of clarity erodes trust, pushing many to rely on informal channels that are often riskier and more expensive in the long run. Urban users, while generally more financially literate, are not immune to this issue. A 2023 survey revealed that 45% of urban Indians felt misled by hidden fees or unclear terms when using financial products, such as loans or investment services. This complexity not only undermines trust but also discourages individuals from making informed financial decisions, ultimately stunting their financial growth. Eleven public sector banks—excluding State Bank of India (SBI) — have charged Rs 2,331 crore from account holders for their failure to maintain minimum balance in savings banks in FY2024, a rise of 25.63 per cent from Rs 1,855.43 crore in FY2023 Finance Ministry data shows the country’s largest lender, State Bank of India, collected Rs 1,771 crore during April-November 2017 as charges from customers who did not maintain their minimum monthly average balance in their accounts, according to a report in The Indian Express. This is more than the bank’s July-September quarter net profit of Rs 1,581.55 crore and nearly half of the Rs 3,586 crore it earned as net profit April-September. For India to achieve true financial empowerment, transparency must be at the forefront of all financial services. Clear, understandable fee structures and terms should be standard, enabling users to make informed choices with confidence. By prioritizing transparency, financial institutions can build lasting trust, ensuring that every Indian feels empowered, not exploited, by the financial system.

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I had the pleasure of meeting Rahul Bhavariya this week to talk about design and share industry ideas.We had extensive discussions about portfolio designs compared to actual ground reality in operations. Key takeaway: Portfolio expectations often don’t align with performance standards in many organizations—especially outside of large UX-focused or design-focused companies. We also discussed navigating stakeholder relationships in gathering requirements and dealing with various issues. It was an insightful conversation, and I look forward to more conversations like this! #design_talk #UX #Case_study #Portfolio #workflow

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I've often read posts on whether user research is truly embedded in a company's strategic path. Proud to say that at Hike, UXR busts this doubt and how! I invite you to read my article on how Hike aces building empathy. My fellow UX Designers and Researchers - would love to know your takeaway from it. Cheers! #UXR #UserInsights

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Stakeholder interviews are a crucial component of the user research process. By understanding the needs, expectations, and pain points of key stakeholders, designers and product managers can make informed decisions and create products that truly resonate with their target audience. In this article, we'll explore the key steps involved in conducting successful stakeholder interviews, from planning and preparation to analysis and reporting. By mastering the art of stakeholder interviews, you can gather valuable insights and drive innovation. Let's work together to achieve your design goals. Book a call on Topmate today! https://lnkd.in/gr2jG2_q #design #stakeholders #ui #ux

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A couple of weeks ago, I had the incredible opportunity to have a keynote talk, “Unlocking Your Impact: How an #Outcomes-Focused Approach Empowers Designers,” at uxindiaconf (ux-india.org). The conference was a massive gathering of talented designers from around the world, and I was thrilled to be a part of it. Here are some of the things I covered in my keynote: - By adopting an #outcomes-focused approach, you will gain a deeper understanding of how your actions contribute to achieving organizational goals and ensuring the successful execution of your #vision. - By defining clear outcomes, you will foster a more focused and aligned team, eliminate unnecessary work, and ensure your efforts are centered around meeting #customerneeds. - Using the #JobsToBeDone framework helps align your organization’s outcomes with your customers’ needs, ensuring that your products and services meet their needs. I want to thank Kaladhar Bapu, Jabeen Shaistha, and all the wonderful volunteers of UX India 2024 for helping to make this keynote a success! I also want to thank the thought leaders who came before me: Tony Ulwick, Joshua Seiden, Alexander Osterwalder, Jim Kalbach, John C. Maxwell, and Marty Cagan. https://lnkd.in/ePHXh4cq #teamwork #alignment #empowerment #outcomesoveroutputs #ux #india #userexperiencedesign #userexperience #jtbd #UXIndia2024

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