Eric Maida

Crutchfield equips advisors with effortless CX tools using Five9 Workflow Automation (WFA). "Our advisors now access more info with fewer steps. WFA's modern interface and toolset streamline development, enhancing efficiency," says Crutchfield. Read the full case study: #Five9 #CX #WFA #CustomerSuccess

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Check out some great insights from our Chief Customer Officer on the new realities of work and what it means to embrace asynchronous collaboration. Click the link to learn more! https://ow.ly/o4iP30sFVVr

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Strengthen your company's innovation by fostering cross-silo relationships. NAVEX highlights how technology sharing and collaboration break down barriers, driving success. When teams unite, they share insights, solve problems faster, and create a dynamic work environment. Encourage open communication and trust across departments to unleash your organization's full potential. https://ow.ly/oI0i30sFlTi

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Want to elevate your sales game and win over C-suite executives? 📈 Learn from the best with ZoomInfo's top sales tips, including insights from our CEO and Founder, Henry Schuck!  Discover the definitive guide to selling to the C-suite in 2024: bit.ly/4aSCL3i

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As businesses worldwide contend with a broadening skills gap and a deepening labor shortage, making professional development programs a top priority may be the missing piece to your business strategy. Full blog here: https://hibobl.ink/3KOeUGw #skillsgap #skillsmanagement #laborshortage

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Scheduling isn't just about operational efficiency - especially when it comes to hourly employees. See what new scheduling realities you need to consider. https://ukg.inc/4dSPF2v #WeAreUKG #UKGBlog

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Join us for an exclusive look into Salesforce’s journey through our own data and AI transformations, similar to that of many enterprise companies happening on July 31st. Learn how we foster a data-driven culture by integrating people, processes, and products together. You’ll hear about: 🔹Analytics Adoption: strategies to bring teams together. 🔸Change Management: key lessons and insights. 🔹User Enablement: best practices on empowering decision making with data. Don’t miss out on understanding how Salesforce leverages Tableau to enhance enterprise operations! https://lnkd.in/guZjRVkU

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Building a strong C-suite alliance between CSOs and CFOs is vital to the success of your organization. Download the latest Gartner Chief Sales Officer Quarterly edition to find out how you can improve your narrative. #GartnerSales #CSO #Sales #CFO

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Did you know that 27% of frontline workers experience stress from understaffed shifts? Smart scheduling and digital platforms can help streamline staffing and improve work-life balance Read our e-book for more insights! 📖✨ https://bit.ly/3SUathY #SmartScheduling #EmployeeWellbeing #DeskFreeWorkers #WorkforceManagement

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💡 22% - Sellers with strong leadership support achieve 22% higher quota attainment [6sense, BDR Benchmark Report] ⏩ 2X - Companies leveraging AI-driven account prioritisation experience up to twice the sales velocity: deals close faster and at significantly higher conversion rates. [6sense, Annual Report] 🚀 $66M - Implementing an AI-based revenue strategy helped clients like Marathon Health generate $66M in new pipeline, unlocking quality leads and faster revenue growth. [6sense, 2023 Case Study] Discover how improved data and AI can significantly boost efficiency and ROI: https://okt.to/RkejuP

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Traditional chatbots can only handle specific questions that have been explicitly programmed into their system and don't understand context or nuance. Einstein Service Agent, Salesforce’s fully autonomous AI agent, makes conventional chatbots obsolete with its ability to understand and take action on a broad range of service issues without preprogrammed scenarios, helping make customer service far more efficient. Learn more:

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Leveraging technology can significantly improve how we identify and tackle skill deficiencies. Utilizing specific tools (Betterworks), for instance, allows for a more targeted strategy in skill enhancement. https://gag.gl/5zTXZM

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Key takeaways from the most recent webinar by Betterworks provide HR leaders with a concrete guide to transform their strategies in talent and performance management. https://gag.gl/d5pZ5k

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Crutchfield equips advisors with effortless CX tools using Five9 Workflow Automation (WFA). "Our advisors now access more info with fewer steps. WFA's modern interface and toolset streamline development, enhancing efficiency," says Crutchfield. Read the full case study: #Five9 #CX #WFA #CustomerSuccess

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