Justin Mecham

Upgrade your in-house contact center or partner with a BPO? Our new guide lays out your options and shows why partnering with Foundever is the best decision.

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Underutilizing your P-Series features? Our P-Series Call Center Masterclass is here to unlock the secrets to seamless call routing, happier customers, and empowered agents! Click below to master your P-Series #CallCenter 👇

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#Sales | Advancing technologies need advanced salespeople. And while owning a mobile phone shop might look good cash. But there are so many toughs that come along in making sales. And while not everyone could understand the features and modifications of the software, but everyone requires a smartphone or a mobile phone. Showing around more than billions of mobile phone users around the world and another million shops around. Making up sales would be a tough catch. #startup #entrepreneurship | MetaSales Technologies

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#Sales | Advancing technologies need advanced salespeople. And while owning a mobile phone shop might look good cash. But there are so many toughs that come along in making sales. And while not everyone could understand the features and modifications of the software, but everyone requires a smartphone or a mobile phone. Showing around more than billions of mobile phone users around the world and another million shops around. Making up sales would be a tough catch. #startup #entrepreneurship | The DriveSales™

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Positive and negative scoring has been the name of the game in CX QA for ages, but it isn’t the only option, nor should it be. Adding neutral scoring metrics to your rubric increases insight without stressing your CX team. Where to use neutral scoring: https://lnkd.in/gNRAj9_h

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Tired of demos that focus only on flashy slides and slick clicks? Discover why storytelling, not aesthetics, is the real game-changer in sales. Uncover the secret to keeping audiences on the edge of their seats and convert prospects into partners by focusing on the flow and narrative.

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With only 42% of reps hitting quota, churn costing billions, and ever-shifting buyer expectations, GTM leaders constantly race to stay ahead. The good news? AI can help change the game. But many revenue leaders aren’t sure how to integrate AI effectively into their sales processes. Our CMO, Joan Jenkins, shares 5 ways AI can transform your team’s performance, boost productivity, and close bigger deals. Here’s a sneak peek of how you can do it: 1️⃣ Enable reps with AI-driven learning paths tailored to individual strengths and weaknesses. 2️⃣ Prepare sellers with AI-powered role-play scenarios that deliver real-time feedback without draining manager time. 3️⃣ Give buyers the tools to self-serve and fast-track decisions with curated content. 4️⃣ Help reps find the perfect asset at the right moment with contextual AI recommendations. 5️⃣ Unlock instant deal-closing insights from every conversation without sifting through transcripts. Your competitors are already using AI. Don’t get left behind. Read the full post here: https://lnkd.in/ePxp6cEX

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Curious why ABM software is a top priority for growth-focused companies? 🤔 It’s simple: ABM tools empower companies to... 🎯 Target high-value accounts with precision ✨ Deliver personalized experiences that engage decision-makers 🤝 Create seamless alignment between sales and marketing teams The result? Greater efficiency, higher ROI, and measurable success. Discover how the right software can transform your approach to customer acquisition and growth: bit.ly/3YKkUGX

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A strong customer success manager can make all the difference, ensuring your fleet gets the most out of its telematics system. From performance reviews to proactive problem-solving, a dedicated CSM is key to maximizing efficiency and reaching your goals. Check out our latest blog to learn more about what you should expect from your fleet's CSM—and what services they should be providing. #PlatformScience #VirtualVehicle #CustomerSuccessManager #FleetManagement

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All roads lead to signal-based selling 🚦 Out of the 100+ revenue leaders we surveyed, 91% are already using buying signals as part of their pipeline generation strategy. Buying signals (especially the top 3 below) help keep their outbound motion focused. Account-level signals are clear favorites, but contact-level signals are gaining traction among these teams. It looks like more teams are putting their money where their mouth is to provide prospects with more personalized experiences. So if signal-based selling is so effective, what's the issue? What are outbound programs missing? Well, only 5% of these leaders are extremely confident that sales reps know the next steps to take when they get the signals shown below. But it takes Signals + Actions to move the needle. See how to shift gears before your pipeline runs empty: https://lnkd.in/ep6u2hcx

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The Power of SMS-iT CRM’s AI-Driven Lead Nurturing for Maximizing Tradeshow and Exhibition Marketing Effectiveness https://lnkd.in/giEVjpSH #CRMtips #customerengagement #businessgrowth #CRMstrategy #clientmanagement #relationshipbuilding #CRMsoftware #customerretention #marketingstrategy #CRMsuccess #loyaltyprograms #salesmanagement #CRMgoals #customerexperience #digitalengagement #CRM #business

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Repeat calls can lower satisfaction, cause frustration, and extend response times. In some contact centers, repeat calls make up as much as 25% of all calls. To help you understand how you can reduce this type of call, we have written an article that covers ...: – what typically causes repeat calls – how frequently they occur and how they impact customer experience – three practical tips to reduce them Read the full article here: https://lnkd.in/dxyBprns

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Enriched. De-duped. Segmented. Sorted. Excellent. Learn all about it when you download your copy of this info-packed ebook. https://bit.ly/3UOw77r #RevOps #Automation #DataAutomation

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Full visibility into each and every call your contact center handles is impossible, right? Not with Eleveo AI-Fueled Auto Quality Management it isn't. Our AQM tool analyzes and grades 100% of customer interactions, producing unprecedented insights supervisors use to improve contact center performance. Watch our short video for a few highlights. #aicontactcenter #qualitymanagement

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At Numerik, we focus on metrics that matter to sales reps: real, actionable data like invoiced sales, top-selling products, and top-performing customers. Why real numbers? Invoiced sales: Actual revenue. Top-selling products: Biggest revenue generators. Top-performing customers: Consistent high buyers. Forget the buzzwords. Real numbers provide clear insights that help reps stay motivated and perform at their best. Ready to see the impact? Contact us for a demo! 🔗 https://lnkd.in/ebtwibEC #SalesPerformance #RealNumbers #Numerik #SalesTools

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CommonThreadCo described the “States of Awareness in Advertising: An Inverted Funnel” using this graphic. Simple Connect has a wealth of marketing knowledge to help your company grow organically. Ask how today! #SimpleConnectMarketingTips

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