Jason Galvao

Jason Galvao

Fort Lauderdale, Florida, United States
14K followers 500+ connections

About

As a Senior UX UI Developer at Aflac, I apply my creativity and technical skills to…

Activity

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Experience

  • Aflac Graphic

    Aflac

    United States

  • -

  • -

    Mumbai, Maharashtra, India

  • -

  • -

    Boca Raton, Florida

  • -

    Boca Raton, Florida

  • -

    Miami/Fort Lauderdale Area

  • -

    Miami/Fort Lauderdale Area

  • -

    Miami, Florida

  • -

    Miami/Fort Lauderdale Area

Education

Licenses & Certifications

Volunteer Experience

  • South Florida Interactive Marketing Association Graphic

    Program Manager

    South Florida Interactive Marketing Association

    - Present 9 years 6 months

    Founded in 2003, the South Florida Interactive Marketing Association (SFIMA) is a forum dedicated to professionals specializing in interactive marketing. Our goal is to provide opportunities for learning and networking that promote career growth and business success.

  • The Cathedral of Turner Chapel AME Church Graphic

    Provide food and clothing to the homeless

    The Cathedral of Turner Chapel AME Church

    Poverty Alleviation

Courses

  • Marketing Cloud Trail Head 6 badges 1100 points

    -

Honors & Awards

  • Industry training award

    Aflac

  • Aflac Virtual Feather

    Aflac

    Congratulations

    on your recent Aflac Way nomination!
    You have earned a virtual feather for reaching a new milestone.
    Your contributions are critical to our success and enable Aflac to honor
    our commitment to delivering an exceptional level of service to all our
    customers, employees, associates, and the community. Thank you for
    all you do and for continuing to work at The Aflac Way.
    Jason Galvao

Test Scores

  • Human Factors and the User Experience

    Score: 3.9

    Designing usable products and an effective user experience requires an understanding of the human behaviors underlying the user's interaction with the product or service. Human Factors in Information Design introduces you to the applied theories relevant to the design of information products, systems, user interface designs and the larger user experience. This course is particularly relevant to those working with critical applications, diverse user populations, and new technologies. Foundations…

    Designing usable products and an effective user experience requires an understanding of the human behaviors underlying the user's interaction with the product or service. Human Factors in Information Design introduces you to the applied theories relevant to the design of information products, systems, user interface designs and the larger user experience. This course is particularly relevant to those working with critical applications, diverse user populations, and new technologies. Foundations in Human Factors helps you design applications compatible with the user's goals and the strengths and weaknesses of the user's perceptual and cognitive processing systems. This course helps you to anticipate user requirements before product development, to explain the user's performance during usability and prototype testing, and to foster a smooth transition for users facing new technologies or information.

  • User & Task Analysis

    Score: 3.9

    This course introduces product designers and user researchers to the theory and practice of user and task analysis. It removes the analysis responsibility from the hands of an elite few and empowers all members of the development group with the analytical tools needed to identify, prioritize and accommodate user goals and requirements. This methodology builds on contextual and task analysis in a rapid application model, with a goal of moving usable products to market in a timely fashion. Topics…

    This course introduces product designers and user researchers to the theory and practice of user and task analysis. It removes the analysis responsibility from the hands of an elite few and empowers all members of the development group with the analytical tools needed to identify, prioritize and accommodate user goals and requirements. This methodology builds on contextual and task analysis in a rapid application model, with a goal of moving usable products to market in a timely fashion. Topics include thinking like an analyst, establishing business goals, framing the problem, defining the end-user profile(s), formulating user goals, identifying universal behaviors relevant to the case, using field-based data-gathering methodologies, interviewing the user, interpreting user requirements, analyzing the task and documenting your findings.

  • Usability Testing

    Score: 3.8

    Usability testing has become the most preferred method for evaluating the ease of learning and use of high-tech products. It is used throughout the product development cycle, from early prototypes to released versions. It also is used to evaluate all types of technologies, from cell phones to Internet software, as well as online help and print manuals. In this course, you learn about the strengths and weaknesses of usability testing, including what the research literature says, and how to plan,…

    Usability testing has become the most preferred method for evaluating the ease of learning and use of high-tech products. It is used throughout the product development cycle, from early prototypes to released versions. It also is used to evaluate all types of technologies, from cell phones to Internet software, as well as online help and print manuals. In this course, you learn about the strengths and weaknesses of usability testing, including what the research literature says, and how to plan, conduct and interpret the results of a usability test. You also participate in live usability test sessions and watch videotapes of interactions between participants and test administrators. Special topics such as remote testing, building usability labs, and competitive testing will be discussed based on participant interest

  • Online UX Research Tools

    Score: 3.7

    As the UX field has matured, there has emerged an abundance of online tools to support UX professionals. One important skill UX professional now need is an understanding of what tools exist and how to utilize them efficiently. Some of the questions this class will explore are: What tools exist? What tool is appropriate for my question? What can you expect from each tool? How do you get buy-in from management to use online tools? In order to gain an understanding of these questions, the class…

    As the UX field has matured, there has emerged an abundance of online tools to support UX professionals. One important skill UX professional now need is an understanding of what tools exist and how to utilize them efficiently. Some of the questions this class will explore are: What tools exist? What tool is appropriate for my question? What can you expect from each tool? How do you get buy-in from management to use online tools? In order to gain an understanding of these questions, the class combines theory, tips and advice, hands-on exercises, and discussion. Some of the tools we’ll cover as we navigate the landscape of online UX tools include unmoderated usability tests, information architecture, and surveys.

  • Intro to Service Design

    Score: 3.7

    The course provides an introduction to service design. Service design is about creating and taking decisive and deliberate actions that will promote, support, and sustain positive service experiences in order to strengthen proven-customer relationships and improve service delivery outcomes. The course will be a combination of lecture, discussion, and group exercises. This course will answer questions such as:
    • What is service design?
    • What are the different ways to evaluate…

    The course provides an introduction to service design. Service design is about creating and taking decisive and deliberate actions that will promote, support, and sustain positive service experiences in order to strengthen proven-customer relationships and improve service delivery outcomes. The course will be a combination of lecture, discussion, and group exercises. This course will answer questions such as:
    • What is service design?
    • What are the different ways to evaluate and improve service design?
    • What are the goals of service design?
    • How can service design benefit my organization?
    The course will share examples across various industries and allow students to create their own service design project using a variety of methods. One service design method that we will cover in detail is called service blueprinting. Service blueprinting illustrates the service journey from the consumer’s perspective while linking their actions to the backstage service provider’s processes that need to go on in order for the service to progress. The course will provide students with a hands-on opportunity to learn a service design method that they will readily be able to adapt for their clients and customers.

Languages

  • Portuguese

    Native or bilingual proficiency

  • Spanish

    Full professional proficiency

  • Italian

    Limited working proficiency

Organizations

  • SFIMA

    Board Member

    - Present

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