“I had the pleasure of working with Jason Galvao at City National Bank of Florida, where he was an invaluable part of the platform team and the resident expert in user experience. As the owner of Salesforce Marketing Cloud, Jason was instrumental in training employees, handling UX and UI projects, and even building out client journeys. What sets Jason apart is his incredible drive and creativity. His profound knowledge of user experience coupled with his high energy and team spirit make him a joy to work with. He's not just a brilliant professional, but also an excellent team player, always ready to lend a helping hand and go the extra mile. His dependability and can-do attitude are truly commendable, and I thoroughly enjoyed working alongside him. I wholeheartedly recommend Jason for any role that requires an expert in user experience and a dedicated team player. He is sure to be an asset to any organization fortunate enough to have him.”
Jason Galvao
Fort Lauderdale, Florida, United States
14K followers
500+ connections
About
As a Senior UX UI Developer at Aflac, I apply my creativity and technical skills to…
Activity
Experience
Education
Licenses & Certifications
Volunteer Experience
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Program Manager
South Florida Interactive Marketing Association
- Present 9 years 6 months
Founded in 2003, the South Florida Interactive Marketing Association (SFIMA) is a forum dedicated to professionals specializing in interactive marketing. Our goal is to provide opportunities for learning and networking that promote career growth and business success.
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Provide food and clothing to the homeless
The Cathedral of Turner Chapel AME Church
Poverty Alleviation
Courses
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Marketing Cloud Trail Head 6 badges 1100 points
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Honors & Awards
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Industry training award
Aflac
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Aflac Virtual Feather
Aflac
Congratulations
on your recent Aflac Way nomination!
You have earned a virtual feather for reaching a new milestone.
Your contributions are critical to our success and enable Aflac to honor
our commitment to delivering an exceptional level of service to all our
customers, employees, associates, and the community. Thank you for
all you do and for continuing to work at The Aflac Way.
Jason Galvao
Test Scores
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Human Factors and the User Experience
Score: 3.9
Designing usable products and an effective user experience requires an understanding of the human behaviors underlying the user's interaction with the product or service. Human Factors in Information Design introduces you to the applied theories relevant to the design of information products, systems, user interface designs and the larger user experience. This course is particularly relevant to those working with critical applications, diverse user populations, and new technologies. Foundations…
Designing usable products and an effective user experience requires an understanding of the human behaviors underlying the user's interaction with the product or service. Human Factors in Information Design introduces you to the applied theories relevant to the design of information products, systems, user interface designs and the larger user experience. This course is particularly relevant to those working with critical applications, diverse user populations, and new technologies. Foundations in Human Factors helps you design applications compatible with the user's goals and the strengths and weaknesses of the user's perceptual and cognitive processing systems. This course helps you to anticipate user requirements before product development, to explain the user's performance during usability and prototype testing, and to foster a smooth transition for users facing new technologies or information.
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User & Task Analysis
Score: 3.9
This course introduces product designers and user researchers to the theory and practice of user and task analysis. It removes the analysis responsibility from the hands of an elite few and empowers all members of the development group with the analytical tools needed to identify, prioritize and accommodate user goals and requirements. This methodology builds on contextual and task analysis in a rapid application model, with a goal of moving usable products to market in a timely fashion. Topics…
This course introduces product designers and user researchers to the theory and practice of user and task analysis. It removes the analysis responsibility from the hands of an elite few and empowers all members of the development group with the analytical tools needed to identify, prioritize and accommodate user goals and requirements. This methodology builds on contextual and task analysis in a rapid application model, with a goal of moving usable products to market in a timely fashion. Topics include thinking like an analyst, establishing business goals, framing the problem, defining the end-user profile(s), formulating user goals, identifying universal behaviors relevant to the case, using field-based data-gathering methodologies, interviewing the user, interpreting user requirements, analyzing the task and documenting your findings.
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Usability Testing
Score: 3.8
Usability testing has become the most preferred method for evaluating the ease of learning and use of high-tech products. It is used throughout the product development cycle, from early prototypes to released versions. It also is used to evaluate all types of technologies, from cell phones to Internet software, as well as online help and print manuals. In this course, you learn about the strengths and weaknesses of usability testing, including what the research literature says, and how to plan,…
Usability testing has become the most preferred method for evaluating the ease of learning and use of high-tech products. It is used throughout the product development cycle, from early prototypes to released versions. It also is used to evaluate all types of technologies, from cell phones to Internet software, as well as online help and print manuals. In this course, you learn about the strengths and weaknesses of usability testing, including what the research literature says, and how to plan, conduct and interpret the results of a usability test. You also participate in live usability test sessions and watch videotapes of interactions between participants and test administrators. Special topics such as remote testing, building usability labs, and competitive testing will be discussed based on participant interest
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Online UX Research Tools
Score: 3.7
As the UX field has matured, there has emerged an abundance of online tools to support UX professionals. One important skill UX professional now need is an understanding of what tools exist and how to utilize them efficiently. Some of the questions this class will explore are: What tools exist? What tool is appropriate for my question? What can you expect from each tool? How do you get buy-in from management to use online tools? In order to gain an understanding of these questions, the class…
As the UX field has matured, there has emerged an abundance of online tools to support UX professionals. One important skill UX professional now need is an understanding of what tools exist and how to utilize them efficiently. Some of the questions this class will explore are: What tools exist? What tool is appropriate for my question? What can you expect from each tool? How do you get buy-in from management to use online tools? In order to gain an understanding of these questions, the class combines theory, tips and advice, hands-on exercises, and discussion. Some of the tools we’ll cover as we navigate the landscape of online UX tools include unmoderated usability tests, information architecture, and surveys.
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Intro to Service Design
Score: 3.7
The course provides an introduction to service design. Service design is about creating and taking decisive and deliberate actions that will promote, support, and sustain positive service experiences in order to strengthen proven-customer relationships and improve service delivery outcomes. The course will be a combination of lecture, discussion, and group exercises. This course will answer questions such as:
• What is service design?
• What are the different ways to evaluate…The course provides an introduction to service design. Service design is about creating and taking decisive and deliberate actions that will promote, support, and sustain positive service experiences in order to strengthen proven-customer relationships and improve service delivery outcomes. The course will be a combination of lecture, discussion, and group exercises. This course will answer questions such as:
• What is service design?
• What are the different ways to evaluate and improve service design?
• What are the goals of service design?
• How can service design benefit my organization?
The course will share examples across various industries and allow students to create their own service design project using a variety of methods. One service design method that we will cover in detail is called service blueprinting. Service blueprinting illustrates the service journey from the consumer’s perspective while linking their actions to the backstage service provider’s processes that need to go on in order for the service to progress. The course will provide students with a hands-on opportunity to learn a service design method that they will readily be able to adapt for their clients and customers.
Languages
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Portuguese
Native or bilingual proficiency
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Spanish
Full professional proficiency
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Italian
Limited working proficiency
Organizations
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SFIMA
Board Member
- Present
Recommendations received
45 people have recommended Jason
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When you care for others,you find yourself being cared for by GOD
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