“JoAnn embodies all the great qualities you look for in a leader. She empowers the people she works with to help them reach their maximum potential. Leveraging their best skills to ensure organizations grow and maximize their potential. She has a wealth of knowledge and experience related to Learning and Development. Her passion and dedication really show in the projects she is associated with. I had the opportunity to work under JoAnn and grow in my career. She is a willing participant who leads by example. I have witnessed her transform the customer experience at ECI. She is an asset to any organization looking for an experienced leader who is passionate about what they do.”
About
Welcome to my profile. I’m JoAnn Bridges, a Training, Development, and Instructional…
Activity
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I’ve said it before, and it still holds true: joining Trintech was the best opportunity I’ve ever had in my career. Our recent awards reflect the…
I’ve said it before, and it still holds true: joining Trintech was the best opportunity I’ve ever had in my career. Our recent awards reflect the…
Liked by JoAnn Bridges
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Pencil donation today at Mesquite ISD with Mesquite Banking Center Manager, Shelby Williams. Proud to represent American National Bank of Texas in…
Pencil donation today at Mesquite ISD with Mesquite Banking Center Manager, Shelby Williams. Proud to represent American National Bank of Texas in…
Liked by JoAnn Bridges
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Bringing the "12 Days of Rentex" campaign to life has been such a rewarding experience! This initiative is all about spreading holiday cheer while…
Bringing the "12 Days of Rentex" campaign to life has been such a rewarding experience! This initiative is all about spreading holiday cheer while…
Liked by JoAnn Bridges
Experience
Education
Licenses & Certifications
Volunteer Experience
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Director of Learning and Development
LEARNING & DEVELOPMENT SME
- Present less than a year
Education
JoAnn Bridges is a Training, Development, and Instructional Design Leader, who champions teamwork across the CX landscape. Background spans customer service, training, employee development, marketing, product development, call centers, and operations. Fosters strategic partnerships across departments to achieve organizational goals and enhance customer and employee engagement. Detail-oriented and analytical, works cross-functionally in matrixed environments. Creates customer-focused experiences…
JoAnn Bridges is a Training, Development, and Instructional Design Leader, who champions teamwork across the CX landscape. Background spans customer service, training, employee development, marketing, product development, call centers, and operations. Fosters strategic partnerships across departments to achieve organizational goals and enhance customer and employee engagement. Detail-oriented and analytical, works cross-functionally in matrixed environments. Creates customer-focused experiences to improve customer satisfaction by optimizing touchpoints, reducing friction, and ensuring seamless interactions. Strong communication skills, articulates ideas clearly and persuasively to all stakeholders. Bridges technical and non-technical conversations, fostering collaboration in fast-paced environments. Builds global multi-disciplinary teams by empowering individuals and driving results. Outstanding technical and strategic insight presents plans enthusiastically to ensure alignment between vision and execution. A dynamic leader who cultivates success, recognition, and positive energy in teams. Solves complex problems, creates win-win scenarios, and drives value by leveraging the right people, processes, and products.
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Lifetime Member / Volunteer
Texas Congress of Parents & Teachers (Texas PTA)
- 9 years
Education
Active member in local schools supporting teachers, school events and enrollment membership. Managed, edited and published middle school newsletter for 3 years and high school newsletter for 2 years.
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Coach/Volunteer
Special Olympics Texas
- Present 25 years
Social Services
Coaching athletes at yearly events in Bowling and Track/Field.
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Event Volunteer / Volunteer Coordinator
Team Ortho Foundation
- 3 years 1 month
Health
Support race events throughout year with event registration, packet pickup, event setup and support on race days. Also volunteer at various promotional events to promote awareness of Team Ortho Foundation and their event schedule.
Courses
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Applying Cultural Intelligence
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Behavioral Interviewing
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Crucial Confrontations
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Darryl Sink Designing Instruction for Web-based Training Certificate
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Darryl Sink Instructional Developer Certificate
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ISPI Performance Improvement Principles and Practice Certificate
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Information Mapping Developing Procedure, Policies and Documentation Training
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KCS Principles
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Langevin Learning Services Instruction Design Certificate
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Leadership Evolution
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Leading Virtual Teams
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Strengths Finder 2.0
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ToP Faciliation Methods Certificate
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Tryon and Associates Project Management
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Wilson Learning Counselor Salesperson
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Languages
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Spanish - basic understanding and vocabulary
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Recommendations received
8 people have recommended JoAnn
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Got an Independent Streak? Join the North Texas Bank with an Independent Spirit. Our commitment lies with our customers, communities, and…
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Growing and Serving our DFW Area Communities!
Growing and Serving our DFW Area Communities!
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We’re thrilled to announce the continuation of our longstanding IT partnership with American Airlines! 🎉 This renewal signals the extension of an…
We’re thrilled to announce the continuation of our longstanding IT partnership with American Airlines! 🎉 This renewal signals the extension of an…
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It has definitely been a fast paced journey in the past 18 months. But, so many accomplishment in 2024 and more to come in 2025! Stay tuned.
It has definitely been a fast paced journey in the past 18 months. But, so many accomplishment in 2024 and more to come in 2025! Stay tuned.
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Employee Spotlight! Meet Cody Murphy, the Cyber Security Operations Manager for ANBTX. Cody has played a crucial role in ensuring the security of…
Employee Spotlight! Meet Cody Murphy, the Cyber Security Operations Manager for ANBTX. Cody has played a crucial role in ensuring the security of…
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