“I have had the pleasure of working with Jim in the Greater Boston Area for many years. I have been impressed by his knowledge in the space and his presence as a trusted advisor to his clients. Jim is a relationship builder and is extremely effective in caring for the needs of the customer. ”
About
A results-driven technology sales leader with over 20 years of experience across diverse…
Services
Contributions
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What do you do if your project scope changes or unexpected challenges arise?
You always have to be actively listening to your clients. In return you are presented an opportunity to proactively respond with answers that solve to the new goal. Listen, access, adjust and provide answers to the new situation. Your clients will know they are working with a team they can trust.
Activity
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From on-premise to cloud in 24 hours? Most said impossible. We proved them wrong. When a leading legal company needed their business-critical systems…
From on-premise to cloud in 24 hours? Most said impossible. We proved them wrong. When a leading legal company needed their business-critical systems…
Liked by Jim O'Malley
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Thank you ePlus inc. NY metro for a day of technology training and a night of comedy. We appreciate your partnership. Commvault Thank you NetApp…
Thank you ePlus inc. NY metro for a day of technology training and a night of comedy. We appreciate your partnership. Commvault Thank you NetApp…
Liked by Jim O'Malley
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The original Zoom call, how did I not see this before?
The original Zoom call, how did I not see this before?
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Join now to viewMore activity by Jim
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In CEO Mike Burkland's keynote at the #Five9CXSummit today, he contrasts the "old CX," (which was burdened by legacy systems, complex IVR…
In CEO Mike Burkland's keynote at the #Five9CXSummit today, he contrasts the "old CX," (which was burdened by legacy systems, complex IVR…
Liked by Jim O'Malley
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🚨 NEWS ALERT 🚨 Five9 and ServiceNow today announced an expanded partnership to deliver a turnkey AI-powered solution for unified end-to-end…
🚨 NEWS ALERT 🚨 Five9 and ServiceNow today announced an expanded partnership to deliver a turnkey AI-powered solution for unified end-to-end…
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Shaquille O'Neal was criticised by a woman who thought his shoes were too expensive for kids. In response, he chose not to accept a $40 million deal…
Shaquille O'Neal was criticised by a woman who thought his shoes were too expensive for kids. In response, he chose not to accept a $40 million deal…
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Outside the Dunkin' on Cambridge Street, across from Mass General, Daniel Daneshvar, MD, PhD, Spaulding Rehabilitation Hospital neuroscientist and…
Outside the Dunkin' on Cambridge Street, across from Mass General, Daniel Daneshvar, MD, PhD, Spaulding Rehabilitation Hospital neuroscientist and…
Liked by Jim O'Malley
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I don’t have a dedicated production studio. I share the space with my family because it’s a basement that we all use. So I batch record. Meaning I…
I don’t have a dedicated production studio. I share the space with my family because it’s a basement that we all use. So I batch record. Meaning I…
Liked by Jim O'Malley
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MS Copilot Studio offers a graphical development environment that empowers users to build customized copilots using generative AI, sophisticated…
MS Copilot Studio offers a graphical development environment that empowers users to build customized copilots using generative AI, sophisticated…
Liked by Jim O'Malley
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Five9 is excited to introduce AI Agents, next-gen Intelligent Virtual Agents combined with Generative AI to reduce interactions that need to be…
Five9 is excited to introduce AI Agents, next-gen Intelligent Virtual Agents combined with Generative AI to reduce interactions that need to be…
Liked by Jim O'Malley
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🚨 NEWS ALERT 🚨 Five9 and ServiceNow today announced an expanded partnership to deliver a turnkey AI-powered solution for unified end-to-end…
🚨 NEWS ALERT 🚨 Five9 and ServiceNow today announced an expanded partnership to deliver a turnkey AI-powered solution for unified end-to-end…
Liked by Jim O'Malley
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Looking to boost customer satisfaction and elevate agent experiences? RingCentral's AI-powered omnichannel contact center, RingCX, allows you to…
Looking to boost customer satisfaction and elevate agent experiences? RingCentral's AI-powered omnichannel contact center, RingCX, allows you to…
Liked by Jim O'Malley
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I am always amazed at the looks on people's faces when we play a recording of an ACTUAL Virtual Agent conversation for them. In meetings again this…
I am always amazed at the looks on people's faces when we play a recording of an ACTUAL Virtual Agent conversation for them. In meetings again this…
Liked by Jim O'Malley
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We kicked off Five9 CX Summit with an incredible dinner with our industry analysts at bcnKITCHEN ✅ in the heart of Barcelona. 🇪🇸 🥘 Great food…
We kicked off Five9 CX Summit with an incredible dinner with our industry analysts at bcnKITCHEN ✅ in the heart of Barcelona. 🇪🇸 🥘 Great food…
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