Jarosław Knapik

Jarosław Knapik

New York City Metropolitan Area
4K followers 500+ connections

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About

Recruiting technology vendors and consultants

Experience

  • Bessemer Trust Graphic

    Bessemer Trust

    Greater New York City Area

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    Greater New York City Area

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    Greater New York City Area

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    Greater New York City Area

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    Greater New York City Area

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    Greater New York City Area

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    Cracow, Lesser Poland District, Poland

Education

Licenses & Certifications

Volunteer Experience

  • AIESEC Graphic

    Vice President of Finance, Manager of Information Systems

    AIESEC

    - 3 years 5 months

    Education

    Member of Executive Board as Financial and External Relations Manager. Led team of 10 members, managed finances, and IT systems the of organization.

  • United Way Worldwide Graphic

    AIESEC Trainee

    United Way Worldwide

    - 3 months

    Social Services

    Qualified for “The third way”, an international student exchange project and developed organization’s chapters in Belarus and Russia.

Publications

  • Ovum Decision Matrix: Selecting a Next-Generation Mobile Banking Solution

    Ovum

    Mobile banking has become a very important channel, already accounting for 60% of all digital traffic at some large banks. Consumers' expectations of mobile banking services are growing as technology becomes increasingly consumerized. However, banking investments are depressed by the constant focus on cost-containment and efficiency. This drives a very strong focus on enhancing the overall customer experience.

  • The Impact of Digital Transformation on Bank Branches

    Ovum

    Digital banking has been around for over a decade, but the growth of mobile is accelerating the shift of banking transactions and interactions from physical channels to digital ones. As a result, a number of banks are undertaking projects that aim to change the culture of branches to be more sales-oriented and enhance customer engagement. This is driving branch innovation and investments in branch redesign, as well as investments in technology that supports the new model.

  • Retail Banking IT Priorities for 2014 and Spending Forecasts to 2018

    Ovum

    In the retail banking industry, IT expenditure is a significant portion of operational spending. With IT intensity in this industry among the highest when compared to others, banking IT executives need to balance a range of priorities in directing IT spending; IT is under the same pressure as other parts of the business and needs to control costs while funding investments to meet regulatory and strategic requirements.

  • Examining Use Cases for Big Data in Banking

    Ovum

    The volume of data that can be used for analysis has exploded across the Internet-connected world and is now impacting the banking industry, thanks to growing customer engagement with banking channels and expanding capabilities to track and analyze machine-generated data. Although it is not only used with analytics, Big Data will dramatically extend the footprint of areas such as fraud analytics, customer analytics, and web analytics, and other analytics areas used in banking.

  • Ovum Decision Matrix: Selecting a Next-Generation Banking Digital Channel Platform

    Ovum

    Improving online sales and service effectiveness have been key goals for many banks, and the emergence of new Internet technologies, mobile devices, and social media has grabbed the attention of senior management in retail banking circles. In addition, as banks confront the bumpy economic recovery, the focus on low cost and efficient channels is strong. This makes it an opportune moment to assess how far digital banking has come, and where it needs to go.

  • Wealth Management IT Priorities for 2013 and Spending Forecasts to 2017

    Ovum

    With IT intensity in the financial services industry among the highest when compared to other sectors, wealth management IT executives need to balance a range of priorities in directing their IT spending. Understanding industry trends and priorities helps wealth managers to benchmark themselves against their peers.

  • 2013 ICT Enterprise Insights in the Retail Banking Industry

    Ovum

    The rapidly changing business landscape is increasingly impacting ICT strategy and investment. Ovum's ICT Enterprise Insights program, based on interviews with 6,500 senior IT executives, answers the key questions. This brief focuses on findings in the retail banking industry.

  • Enhancing Customer Experience in Retail Banking with Gamification

    Ovum

    "Gamification" is sweeping the worlds of marketing, business development, and technology. A handful of institutions have experimented with it, and banks are just starting to explore the realm of possibilities that it offers. This report analyzes how banks can use gamification to enhance customer experience and what the impact is on technology.

  • Assessing the Next Stage of Mobile Banking

    Ovum

    Improving mobile sales and service effectiveness is the key goal for most banks in 2013, as the emergence of new mobile features and users that are demanding a better experience is increasingly gaining the attention of senior management in retail banking circles. In addition, mobile banking has moved from the innovation stage to the mainstream, and organizations are adopting and investing in new technologies accordingly. This makes it an opportune moment to assess how far mobile banking has…

    Improving mobile sales and service effectiveness is the key goal for most banks in 2013, as the emergence of new mobile features and users that are demanding a better experience is increasingly gaining the attention of senior management in retail banking circles. In addition, mobile banking has moved from the innovation stage to the mainstream, and organizations are adopting and investing in new technologies accordingly. This makes it an opportune moment to assess how far mobile banking has come, where it needs to go from here, and in what technologies banks should invest

  • Social Media Trends in Retail Banking

    Ovum

    Socia media provides a powerful marketing platform for understanding and engaging with customers, allowing banks to improve sales and profitability. Ovum considers it to be a digital expansion of the customer communication arena. Banks should not, therefore, ignore it; they should use it to actively engage with their customers or prospects, in parallel with the development of their digital channels and digital marketing strategies.

  • Online and Mobile Banking in the Context of Multichannel Delivery and Social Media

    Ovum

    Improving online sales and service effectiveness have been key goals for many banks, and the emergence of new Internet technologies, mobile devices, and social media has been grabbing the attention of senior management in retail banking circles as well. In addition, as banks must face the bumpy economic recovery, the focus on low cost and efficient channels is strong. This makes it an opportune moment to assess how far digital banking has come and where it needs to go from here.

  • Global Retail Banking Technology Investment Strategies

    Ovum

    Business Trends: Global Retail Banking Technology Investment Strategies analyzes the results of interviews with 250 executives from retail banking institutions in Asia-Pacific (30%), Europe (40%), and North America (30%). The study was conducted in October and November 2012.

  • Decision Matrix: Selecting a Common Retail Loan Origination Platform

    Ovum

    The total cost of operating multiple lending platforms is already high, and the incoming wave of regulations will drive it even higher. In addition, in many markets lenders are looking towards economic recovery and need loan systems that allow smarter, more efficient, and seamless origination of loans for new and existing customers.

  • KYC, Single Customer View, and Information Management

    Ovum

    A single view of the customer is now frequently required for compliance, risk management, marketing, and sales and servicing purposes. However, this requirement is often handled separately within each business function. Given the fact that regulatory “know your customer” (KYC) requirements are mandatory, banks can leverage the investment to address broader customer information management demands. This report details the issues driving the development of a future KYC solution, as well as the…

    A single view of the customer is now frequently required for compliance, risk management, marketing, and sales and servicing purposes. However, this requirement is often handled separately within each business function. Given the fact that regulatory “know your customer” (KYC) requirements are mandatory, banks can leverage the investment to address broader customer information management demands. This report details the issues driving the development of a future KYC solution, as well as the required underlying technologies.

  • Post-Financial-Crisis Consumer Lending Technology Strategies

    Ovum

    The total cost of ownership of multiple lending platforms is already high, and the incoming wave of regulations will drive it even higher. In addition, lenders are looking towards economic recovery and need loan systems that allow smarter, more efficient, and seamless origination of loans for new and existing customers. These factors are driving lenders to develop or look for lending solutions that improve selling effectiveness with overall lower maintenance costs, as the existing…

    The total cost of ownership of multiple lending platforms is already high, and the incoming wave of regulations will drive it even higher. In addition, lenders are looking towards economic recovery and need loan systems that allow smarter, more efficient, and seamless origination of loans for new and existing customers. These factors are driving lenders to develop or look for lending solutions that improve selling effectiveness with overall lower maintenance costs, as the existing infrastructure is not aligned with business requirements in the post-financial-crisis world, and transformation is needed.

  • Industry Solutions Guide: Selecting an Anti–Financial Crime Solution in Retail Banking

    Ovum

    The cost of combating financial crime is on the rise. This, in turn, is driving banks to seek synergies between anti-fraud and anti–money laundering (AML) systems and to look for solutions that detect crime with high accuracy, which can reduce related costs. In response, the competitive landscape has become crowded with a large and diverse set of software providers, making the selection process more complicated for banks. This report looks to assist retail banks in the vendor-shortlisting…

    The cost of combating financial crime is on the rise. This, in turn, is driving banks to seek synergies between anti-fraud and anti–money laundering (AML) systems and to look for solutions that detect crime with high accuracy, which can reduce related costs. In response, the competitive landscape has become crowded with a large and diverse set of software providers, making the selection process more complicated for banks. This report looks to assist retail banks in the vendor-shortlisting process by evaluating the leading anti–financial crime solution vendors.

  • Developments in Anti-Financial Crime Technology in Retail Banking

    Ovum

    Identifies the key solution areas that can be leveraged to seek synergies between anti-fraud and anti-money laundering (AML)/

    Explains issues that drive banks to increase technology investments with the main goal to minimize the total cost of combating financial crime/

    See publication

  • Solution Guide to Credit Risk Management in Banking

    Ovum

    • Identifies the technology vendors banks should shortlist when considering the purchase of a credit risk management solution
    • Provides a comparative technology assessment of the credit risk management solutions offered by leading vendors in the banking market
    • Identifies the credit risk management solution providers that have the most impact on the banking market
    • Offers visibility into how well different credit risk management solutions support the entire credit life-cycle

    See publication

  • Toward Services Consolidation - ATM Management Outsourcing

    Ovum/Datamonitor

    ATM management outsourcing is a growing area that is now being considered by many banking executives, particularly those struggling to get capital for their investments but who still have to tackle aging technology assets, those interested in quick expansion in emerging markets, or those who have difficulty in managing recently quickly expanded larger networks

    Other authors
    See publication

  • Maximizing Profitability through Increased Customer Intelligence in Retail Banking

    Ovum/Datamonitor

    There is a growing need for maximizing profitability through improved customer understanding that drives the adoption of customer intelligence strategies and technologies. This is a large and expanding area that is increasingly reliant on technology, but also people and processes.

    Other authors
    See publication

  • Opportunities and Threats in Central and Eastern European Banking

    Ovum/Datamonitor

    Before the financial crisis, the retail banking market in Central and Eastern Europe had been undergoing a rapid transformation, as banks developed new products, services and channels. The sudden upheaval in the markets has shifted their priorities, and this will modify both short-term and long-term IT strategies and IT investment priorities.

    See publication

  • Understanding the Growth Opportunities in Russian and CIS Banking

    Ovum/Datamonitor

    Up until the start of the financial crisis, the retail banking market in the Commonwealth of Independent States (CIS) was undergoing a period of rapid transformation, as banks developed new products, services and channels. The sudden shock caused banks to change their priorities. The crisis is likely to significantly change both short- and potentially long-term IT priorities.

    See publication

  • Using Technology to Improve Credit Risk Oversight

    Ovum/Datamonitor

    While governments and regulatory bodies are trying to revive their economies and are pressuring banks to increase their lending, the industry's ability to manage credit risk remains weak. This situation is boosting a re-evaluation of credit risk management processes and underlying technologies, in order to minimize the exposure to current and future credit losses.

    See publication

  • Using Technology to Combat Financial Crime in Retail Banking

    Ovum/Datamonitor

    The increasing amount of overlap and duplication of data, tasks and processes in their anti-fraud and anti-money laundering divisions is driving banks to seek synergies between compliance, risk management and security.

    See publication

  • Business Intelligence in Retail Banking

    Datamonitor

    Growth of data volumes in disparate sources, ongoing regulatory changes and growing technology capabilities are driving financial services organizations to increase investment in business intelligence technologies. Banks must align intelligent technology with data management techniques in order to improve their decision-making processes.

  • Building a Technology Platform for the “Ultimate Offering”

    Datamonitor

    The mass affluent market remains a growth opportunity for the banking sector as the asset base of typical investors expands. Banks targeting this sector need to extend their offering beyond a traditional retail bank offering: more product bundling, stronger and multi-channel customer and advisor service options and deeper understanding of customer data.

Honors & Awards

  • Winner of national entrepreneurship contest - "My School is a School of Entrepreneurship"

    The Educational Enterprise Foundation and the Polish-American Enterprise Fund

Languages

  • English

    Native or bilingual proficiency

  • Polish

    Native or bilingual proficiency

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