About
With over 20 years of experience in marketing, media, and communications, I am a…
Services
Articles by Jamie
Contributions
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You're struggling to manage difficult clients in Content Strategy. What's the best way to stay resilient?
We talk to clients about understanding who their buyers are and what they want or need, but agencies, freelancers, etc. often don't take the time to get to know their clients. Be thorough in your discovery sessions or initial conversations with your clients or the individuals that you will be working with. Understand their KPIs and help identify the data they need to measure those things. Often times, clients are difficult because of who they report to. Provide them with the data in the form of great storytelling to help them look their best to their superiors. When they you show them that you are there to help them, they tend to trust you more and become less difficult.
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You want to build relationships with junior colleagues. How can you avoid coming across as patronizing?
Ask questions first. Ask them to explain from their perspective. And actively listen, meaning listen to hear not to respond. Find the common thread and use that as a way to identify with them. If you're the senior team member, don't always rely on your experience. It's ok to rely on your understanding. Apply your experience and knowledge from there. You can also ask them if they're interested in your perspective. If they feel that they have invited you input, they may be more open and receptive. Talk to them as peers, not as kids. That's a huge turnoff. And don't use a lot of jargon. Speak in simple terms. It never hurts to think back to how you felt when you were launching your career or starting something new!
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How can you resolve conflicts between marketing and customer service teams?
Before reacting emotionally, stop and listen to make sure that you aren't saying the same thing in a different way. One invaluable lesson you learn in leadership is that communication is a two-way street - actively listen first, and speak thoughtfully second. Doing those two things lays the groundwork to build on when identifying the goals and objectives, so that you can align on them. It helps to establish the language to use, such as key words, phrases or concepts, to ensure that you all stay on the same page. Once everyone understands his/her/their role and the goals/objectives, it's much easier to collaborate and reach the goals.
Activity
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Big news for U.S. small businesses! We’re thrilled to announce that Xero is launching an all-in-one payroll solution powered by Gusto Embedded…
Big news for U.S. small businesses! We’re thrilled to announce that Xero is launching an all-in-one payroll solution powered by Gusto Embedded…
Liked by Jamie Grabert
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What a great year in EAB Marketing! Shoutout to my Marketing peers for their work curating engaging content, and to our tiny but mighty web team for…
What a great year in EAB Marketing! Shoutout to my Marketing peers for their work curating engaging content, and to our tiny but mighty web team for…
Liked by Jamie Grabert
Experience
Education
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40-hour program in digital marketing tactics, state and measurement
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3-day Leadership Excellence Course.
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Activities and Societies: Attended classes and practically applied as a high school girls' basketball coach.
I took online classes through the NFHS certification program to be a certified coach in the State of Indiana.
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Activities and Societies: Basketball, softball
Licenses & Certifications
Volunteer Experience
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Volunteer
Posey County 4-H
- 3 years 3 months
Children
Help with community projects.
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Moderator, Guest Speaker
World Affairs Council - Cincinnati and Northern Kentucky
- Present 6 years 7 months
Politics
I participate in Global Chatter events as a moderator and serve as a guest speaker for learning activities that focus on media and how it relates to foreign policy.
Publications
Honors & Awards
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Top Sports Column Writing - 2016
LCNI
Awarded second place as a sports column writer in among all properties.
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Top Sports Column Writing - 2015
LCNI
Awarded third place overall in the annual LCNI contest among all properties.
Languages
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English
Native or bilingual proficiency
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German
Professional working proficiency
Organizations
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Performance Racing Industry (PRI)
Member
- Present"Performance Racing Industry (PRI) has served as the motorsports industry's key source for trends, merchandising ideas, new products, business strategies, and more. Through the world’s premier auto racing trade show in Indianapolis, Indiana, as well as PRI’s award-winning monthly business magazine, digital platforms and social networks, motorsports industry members from all over the world remain at the cutting edge of the worldwide racing marketplace."
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American Marketing Association
Member
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LinkedIn
Marketing Advisor
- PresentAdvise on potential new service offerings and provide feedback on the use of existing services
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Mount Vernon M-Club
Member
- Present -
American Legion Auxilliary
Member
- Present
Recommendations received
8 people have recommended Jamie
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Teddy Bridgewater retired from the NFL in 2023. He was hired by his alma mater Miami Northwestern Senior High School in February, tasked with…
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We recently welcomed our friends at AMG Experience for some fun on and off the racetrack! #TheAMGExperience | #MercedesAMG
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In one of my earliest memories, my brother David and I performed a magic show in our living room. Black capes, magic wands - we looked the part…
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I’ve been saying this for years. If you are a newly hired marketing leader — do not make your first initiatives: 1. Brand refresh 2. Website…
I’ve been saying this for years. If you are a newly hired marketing leader — do not make your first initiatives: 1. Brand refresh 2. Website…
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Indiana Fever star Caitlin Clark was named Time Magazine's 2024 Athlete of the Year on Tuesday. In her first pro season with Indiana, Clark made the…
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