“I collaborated with Heather to optimize our sales and marketing processes significantly. She streamlined our sales pipeline by reducing deal stages from 11 to 7 and automated transitions based on contact behavior and data changes. This allowed our sales team to focus more on selling rather than managing deals. Additionally, Heather developed a comprehensive HubSpot playbook for DocStation, standardizing key procedures for better sales and marketing alignment. Her ongoing support has been invaluable as we transition to a hybrid, product-led sales model, mapping out the customer journey and automating pipeline movement. Heather's strategic insight and ability to anticipate future needs have had a profound impact on DocStation's operations. I am excited to continue working with her and highly recommend her expertise!”
About
Many health tech leaders I speak with face a common challenge: their scrappy startup…
Services
Contributions
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How do you choose the best marketing channels for your start-up?
If you're a startup working with a shoestring marketing budget, start by focusing on 1-2 channels that will drive revenue fastest. It will vary company to company and industry to industry, depending on where your audience is, but if you aren't sure, here are some tactics to try... - Retargeting ads for folks viewing your pricing page - Email marketing your current customers with an upsell offer or discount - Leveraging partnership marketing to win new business through relationships you already have
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How can you capitalize on health-tech trends for startups?
Health tech startups often view their customers through a narrow lens. They're creating a new market category, and they struggle to market a solution no one has heard of. In this case, building campaigns around your specific solution won't work. If people don’t know a solution exists, they won't know how to search for it. 1. Brainstorm adjacent issues that are more well known. 2. Do keyword research to see what people are already searching for. 3. Build full-funnel campaigns around those issues. Use search data to inform your content. Provide tons of value before ever mentioning your company. 4. Introduce your solution in context of this related issue. Talk about how you can solve the issue in a way they probably hadn’t thought of.
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Your industry is changing rapidly. What steps can you take to build resilience in B2B Marketing Strategy?
Algorithms and channels change, but what worked 100 years ago will work now and 100 years from now. The basics of telling a good story and connecting with your audience emotionally will not change. Make storytelling the foundation of your marketing strategy, no matter what platform you're on or format you use.
Activity
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Something keeps nagging me about how startups approach their market sizing. A lot of them get excited about a big TAM (Total Addressable Market)…
Something keeps nagging me about how startups approach their market sizing. A lot of them get excited about a big TAM (Total Addressable Market)…
Shared by Heather Lodge
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I often tell clients to focus on the low-hanging fruit – those customer segments already driving revenue that they can scale quickly. But sometimes I…
I often tell clients to focus on the low-hanging fruit – those customer segments already driving revenue that they can scale quickly. But sometimes I…
Posted by Heather Lodge
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A troubling trend has been unfolding—one we’ve seen time and time again. Pharmacies, many of them long-standing pillars in their communities, are…
A troubling trend has been unfolding—one we’ve seen time and time again. Pharmacies, many of them long-standing pillars in their communities, are…
Liked by Heather Lodge
Experience
Education
Volunteer Experience
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Big Sister
Big Brothers Big Sisters of East Tennessee
- 4 years 9 months
Children
Big Brothers Big Sisters of East Tennessee provides positive role models for at-risk children and youth, primarily through one-on-one relationships with caring volunteer adults.
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Advisory Board Member
Senior Companion Program Advisory Council
- 3 years 8 months
Social Services
The Senior Companion Program provides part-time paid volunteer community service opportunities for low-income people age 55 and older. These volunteers in turn provide support services to older persons who have unmet physical, mental, or social needs. Senior Companions serve the homebound elderly who need daily attention and assistance with small tasks such as preparing meals, visiting the doctor, or shopping. They provide friendship and support and enable those they serve to maintain their…
The Senior Companion Program provides part-time paid volunteer community service opportunities for low-income people age 55 and older. These volunteers in turn provide support services to older persons who have unmet physical, mental, or social needs. Senior Companions serve the homebound elderly who need daily attention and assistance with small tasks such as preparing meals, visiting the doctor, or shopping. They provide friendship and support and enable those they serve to maintain their independence and improve the quality of their later years.
Projects
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$500 in Ad Spend + 14 Days = 4 Highly-Qualified Sales Prospects
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Despite a miniscule LinkedIn Ads budget, I helped generate SQLs with key targets in the home healthcare industry. Prospects included decision-makers and influencers at large regional home health organizations, such as Premier Home Healthcare, North Ottawa Community Health System, Professional Nursing Placement Services and Waveny LifeCare Network.
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How I Generated 13 Sales-Qualified Meetings From A Single Tradeshow
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With a simple four-part email series, I helped secure key sales meetings with top national retail pharmacies, including Wegmans, Albertsons and Costco.
Organizations
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BrainTrust
Member
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CMOx - The Fractional Chief Marketing Officer Company
Member
-CMOx® is an accelerator and consortium leveraged by Fractional CMOs to pool resources and visions as they evangelize this powerful and emerging model. Members engage a 'laboratory' of modules, tools and certifications as well as a vibrant network of service providers that provide an elevation of their business and practices.
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Young Professionals of Knoxville
Board Member, Membership Chair
-Since 2007, Young Professionals of Knoxville has worked to provide leadership and professional development opportunities, foster a sense of community among the area’s young professionals, strengthen awareness of the talented, young leaders in our area, and enhance Knoxville’s image as an exciting, compelling city in which young professionals can thrive.
Recommendations received
8 people have recommended Heather
Join now to viewMore activity by Heather
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The B2B buying journey has evolved dramatically. By the time a prospect reaches out, they've already done their own research and…
The B2B buying journey has evolved dramatically. By the time a prospect reaches out, they've already done their own research and…
Shared by Heather Lodge
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Super proud of my husband, Brent Lodge, for killin' it on his first podcast! When a data guy talks about putting people first in analytics, you know…
Super proud of my husband, Brent Lodge, for killin' it on his first podcast! When a data guy talks about putting people first in analytics, you know…
Shared by Heather Lodge
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'Tis the season for BUD-GET PLAN-NING. Fa-la-la-la-la, la-la-la... BLAH. 😩 Look, I get it. It's no fun, it's tedious and there's pressure to make…
'Tis the season for BUD-GET PLAN-NING. Fa-la-la-la-la, la-la-la... BLAH. 😩 Look, I get it. It's no fun, it's tedious and there's pressure to make…
Shared by Heather Lodge
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