About
Ex-athlete turned startup founder, sharing insights from my journey building a mental…
Contributions
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What are effective ways to use technology to support customer service peer networks?
Using technology to support customer service peer networks can certainly help enhance collaboration, knowledge sharing, and problem-solving among customer service professionals. Social Media Groups, Live Chat and Messaging Apps, help easily integrate into our day to day lives, creating seamless touchpoints through messaging apps like Slack or Microsoft Teams for real-time communication. This is key because agents can then seek assistance from peers without the need for email or formal meetings and get things done quicker. With the rise of AI, AI-Powered Chatbots only also help save time, while gamification can also help incentivize participation.
Activity
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Reflecting on a successful 2024 and looking forward to more tech innovation and transformation across the asset class of sports in 2025! Happy…
Reflecting on a successful 2024 and looking forward to more tech innovation and transformation across the asset class of sports in 2025! Happy…
Liked by Erik Poldroo
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Happy Holidays from me & my family. I am truly thankful for every partner, team member & associate of any kind who has contributed to my journey…
Happy Holidays from me & my family. I am truly thankful for every partner, team member & associate of any kind who has contributed to my journey…
Liked by Erik Poldroo
Experience
Education
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Concordia College-New York
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Activities and Societies: NCAA Division II Baseball Team
•Member of Concordia Baseball's All-Decade Team (2010-2020)
•1st Team All-Conference (CACC)
•Team Captain -
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Volunteer Experience
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Junior Board of Directors
The Felix Organization
- 5 years 6 months
Social Services
Started by Run DMC’s Darryl McDaniels and Sheila Jaffe, The Felix Organization has sent over 1,000 foster children to summer camp for one or two week sessions. Our goal is to continue to send an increasing number of children to Camp Felix each year and to nurture and encourage them throughout the year with additional, inspiring opportunities.
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Corporate Leadership Board
SuitUp Incorporated
- 1 year 1 month
SuitUp increases college & career awareness for students in underserved areas through innovative business competitions. Since inception in 2014, SuitUp has hosted more than 100 competitions across the US for companies like Morgan Stanley, LinkedIn, NBC, Deloitte, WeWork, Loews Hotel Group & Goldman Sachs engaging over 4500 volunteers and impacting over 6,500 students.
Languages
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English
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Estonian
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More activity by Erik
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Health and wellness funding surged in 2024. 📈 💰 Here are this year’s biggest raises and key focus areas: ŌURA raised $200M, hit $5.2B valuation…
Health and wellness funding surged in 2024. 📈 💰 Here are this year’s biggest raises and key focus areas: ŌURA raised $200M, hit $5.2B valuation…
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In business school I spent ten weeks working for Netflix's content strategy team. I wasn't exactly Ted Sarandos' right hand man as a summer intern...…
In business school I spent ten weeks working for Netflix's content strategy team. I wasn't exactly Ted Sarandos' right hand man as a summer intern...…
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As we begin to wrap up another year, we know a gift just isn't enough to recognize our employees for all we've accomplished together this year. A big…
As we begin to wrap up another year, we know a gift just isn't enough to recognize our employees for all we've accomplished together this year. A big…
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In January, I’ll be launching The High-Performance Circle. It’s a curated group for professionals looking to: • Develop their performance psych…
In January, I’ll be launching The High-Performance Circle. It’s a curated group for professionals looking to: • Develop their performance psych…
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Who is a woman in sports that inspire you and why? Sara Toussaint is a woman in sports that inspires me. From my very first meeting with her, she’s…
Who is a woman in sports that inspire you and why? Sara Toussaint is a woman in sports that inspires me. From my very first meeting with her, she’s…
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This morning, I caught myself doing it again - doom scrolling through LinkedIn, feeling more inadequate with each post. I saw: ↳ The "10-step…
This morning, I caught myself doing it again - doom scrolling through LinkedIn, feeling more inadequate with each post. I saw: ↳ The "10-step…
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متحمسين نشوف رئيسنا التنفيذي عمر ملائكة يفجر لنا كم قنبلة معلوماتية! الكل مترقب ومستعد! Excited to see our amazing CEO Omar Malaikah drop some…
متحمسين نشوف رئيسنا التنفيذي عمر ملائكة يفجر لنا كم قنبلة معلوماتية! الكل مترقب ومستعد! Excited to see our amazing CEO Omar Malaikah drop some…
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📺 My guest, Bill Pascrell, III (BP3), breaks down the sports betting industry on the SeventySix Capital Sports Leadership Show. Bill is a Special…
📺 My guest, Bill Pascrell, III (BP3), breaks down the sports betting industry on the SeventySix Capital Sports Leadership Show. Bill is a Special…
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