Emre Tekoglu

📣 Come join us at the **Clay kickoff event** in Bellevue! Whether you're new to Clay or already using this powerful GTM tool, this is the perfect opportunity to network, watch demos, and learn more. Let’s chat about all things Clay and how it can help grow your business! Clay #cloudcompete #ClayEvent

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Ready for an agentive upgrade of your GTM? Check this out. #agentforce #salesai

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I was talking to one of our #CustomerSuccess teams at AlertMedia and lamenting how much I hate the LinkedIn posts that say 'the QBR is dead.' They told me I should write a post about it so here we go... I've been on the road a lot this month and in talking with customers, several of them have gone out of their way to tell me how valuable they find that dedicated hour to review metrics and usage and strategize with us about how to increase adoption or drive further new use cases going forward. In fact, some executives have told me they look forward to these meetings. These customers have worked with our team to tailor the presentations such that the data and insights presented are not only VALUABLE for them but for their leadership team and business more broadly. At AlertMedia this year we're going to set a record in terms of the number of QBRs we've conducted. It's really not going to be close. And I'm confident that customers keep doing QBRs with us because they truly find value in them. It's not that the QBR is dead, it's that you aren't giving your customers any value from the meeting. Try adding things your customers deem valuable and see what happens. Rant over.

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Create a standard of excellence Yes, I know I’m biased growing up in the Bay Area and watching the 49ers during the 80’s. I would pick that team as one of the best ever and place Bill Walsh as one of the top coaches. Even if you wound’t agree that Walsh is #1 you can’t argue that he was a legendary coach. As the head coach of the San Francisco 49ers, he not only led the team to three Super Bowl titles, but he also left behind a legacy that transcends sports. Walsh’s approach to leadership and culture-building is often referred to as the "Standard of Excellence," a concept that has profound relevance beyond the football field—particularly in business. Here are a few takeaways from Bill Walsh’s philosophy and how they can help in fostering the right culture in your business: 1️⃣ The Culture Comes First Bill Walsh’s most famous contribution to football wasn’t just the wins—it was his insistence on creating a winning culture. He believed that a team’s success didn’t start on game day; it started with the everyday behaviors, attitudes, and disciplines of every single person in the organization, from players to janitors. In business, this translates to the understanding that the right culture isn’t a byproduct of success—it’s the foundation of it. As leaders, setting clear expectations for behavior, ethics, and performance at every level ensures that excellence isn’t an occasional outcome; it’s the standard. Takeaway: Establishing the right culture is the responsibility of leadership. By holding everyone to a higher standard, you cultivate an environment where excellence becomes second nature. 2️⃣ Focus on the Process, Not Just the Results Walsh was known for his obsessive attention to detail and focus on perfecting the execution of each play. He wasn’t solely focused on winning games—he was focused on every practice, every drill, and every minute detail that could improve performance. He knew that if the process was right, the results would follow. In business, leaders often fall into the trap of being results-driven without focusing enough on the systems and processes that deliver those results. Takeaway: Building a culture of continuous improvement ensures that your team consistently delivers high-quality results without being solely outcome-driven. 3️⃣ Empower Individuals, Elevate the Team Walsh was a master of unlocking individual potential, but he always did so with the team in mind. He believed that for a team to succeed, each person needed to understand their role and perform it to the best of their ability, while always contributing to the greater goal. In business, this means creating an environment where individuals feel valued, have a clear understanding of their contributions, and are empowered to take ownership of their work. How are you adopting Walsh’s Standard of Excellence within your team? What can you do more of to drive the right culture of excellence?

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ZoomInfo Copilot is working 24/7 — surfacing important updates you should know about your top accounts.  With breaking alerts delivered via Slack, you'll never miss when a buying group shifts or a key account spikes on intent. 🔔 Have a question about one of your accounts? Ask Copilot's interactive, AI-powered chat and get answers in seconds.  Ready to give Copilot a try? Request a demo: bit.ly/3Kj4myP #ZoomInfoCopilot

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Several years ago, a mentor advised me that I was spending too much time 𝗶𝗻 𝘁𝗵𝗲 𝘄𝗼𝗿𝗸 and not enough on the work. 🤔 At the time, I didn't fully grasp what that meant. It’s only recently, since I began leading a team where I lack the technical skills to be hands-on that I've come to see the profound wisdom in those words. As a Director of Customer Support, stepping back from the granular details has shifted my focus to where I can deliver the most value—on the work. - This means dedicating my efforts to building robust relationships and communication channels across the company, amplifying the "voice of the customer" that we in Customer Support understand deeply. - It means crafting a clear future vision for our team and striving to stay ahead of the competition. - It involves looking holistically at team engagement rather than being drawn into individual situations and reacting on the spot. 🌟 Why am I sharing this? Moving outside your area of subject matter expertise can be daunting, but it’s also a powerful opportunity to stretch and grow your leadership skills. It's about what you bring to the table as a leader. This environment has not only allowed me to grow but also to witness the remarkable capabilities of a team empowered to lead their own work. 🚀 Stepping out of your comfort zone is scary, but the growth you experience can transform your approach to leadership. It’s a journey well worth embarking on. #leadership #customerexperience #teammanagement #professionalgrowth

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Get up to speed on any account in 30 seconds with ZoomInfo Copilot. On the latest episode of In Your Corner, our CEO and Founder, Henry Schuck, shows how ZoomInfo Copilot is changing the game for AEs and AMs. ZoomInfo Copilot makes meeting prep and account research simple — surfacing everything you want and need to know about an account. From recent engagements and key contacts to upcoming deals, ZoomInfo Copilot's AI Account Summaries help frontline sellers prepare for any customer interaction. Have a question? Just click "Ask Copilot." See how it works. ⬇️ #ZoomInfoCopilot

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When I talk to customers, I’m never talking to just *one* customer. That’s the beauty of Common Room. It’s built for go-to-market teams—and go-to-market covers a lot of ground. If you’re trying to get closer to your customers, you’ll find value in our platform. The only thing that changes is the outcome you’re trying to drive. For some teams it’s building more pipeline. For other teams it’s building stronger relationships. And it’s easy for competing priorities to create misalignment. That’s why I never get tired of seeing how Common Room can bring teams together. Case in point: the amazing GTM org at CelerData. Sure, they’re seeing hard ROI from Common Room (check out the customer story in the comments). As Tyler Wishnoff, Senior Marketing Manager, puts it: “From a marketing and sales perspective, Common Room has been indispensable. It's really a critical part of our pipeline.” But I’m also a sucker for synergy. That’s why this other quote from Tyler really hits home: “Before Common Room, we were not very well aligned at all. In fact, I would say that Common Room has helped to break down communication silos across our teams, just because you have a lot of different teams that are getting value out of it. And so we're all kind of working on it together.” Sales. Marketing. Community. All working together in one platform (one common room? 😉) to hit their goals. Because let’s face it: Customer intelligence isn’t just important for one team. It’s essential for *every* team.

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Kristin Flandreau is looking for a Senior Product Marketing Manager! There is simply too much friction reading a resume right now, so the best way for you to land interviews is by direct message on LinkedIn BUT LET ME BE CRYSTAL CLEAR. You still have to mass apply, because when companies ask you if you have applied yet in the portal and you say no then you have to start from scratch. It’s a lot of work I know and it sucks, but you got to do it. In 2025 mark my words at the rate AI is moving you will all by interviewing with holograms. I am not joking at all. There will be AI recruiting software that will sort, sift, screen (oh yes interview you), and schedule the second round interview. This is why I am telling everybody to land this job as soon as possible and to start a brand (more on that later), but for now you need to deliver a more impactful message to pitch your resume. Well… Rich what the heck am I supposed to say? That’s a fair question and I got you covered right here. I have a list of 33 openers you can use in Skool. See you in Skool! https://lnkd.in/gtQjCfUH Don’t be late to Skool! https://lnkd.in/gtQjCfUH PS Please RESHARE this post for all your colleagues still looking for a job. #productmanagement #productmanagementcareers #productmanagementjobs #speedtolead

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Come to hear the insights or ask me for the TL/DR afterwards. Timely topic as we see increased utilization and coordination of DR and TOU programs to meet goals of grid resiliency, reduced costs and accelerated de carbonization.

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Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience

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ZoomInfo Copilot is transforming the way sales teams work. Just ask Joy Rohde, Sales Director at Earnix. Leveraging customer intent data and AI, ZoomInfo Copilot helps sales teams focus on the best accounts and confidently reach out when they're ready to buy. ⏰ T-minus 24 hours until ZoomInfo Copilot is here — you don't want to miss it! #ZoomInfoCopilot

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I've been told that I should network more, be more visible, proactively highlight my accomplishments, brag better, etc. While I understand these comments are coming from people's good intentions and their desire to see me receive recognition, there's a reason why I am more reserved about my business than people like to see. When I graduated from college, I dreamed of becoming a professional musician. In order to stand out among a sea of similar aspirants, I obsessed over my public image and promoted myself relentlessly. When things didn't work out and it was time to embark on a different path, I struggled deeply to shift my attention-seeking mindset. It manifested in very unhealthy ways, leading me on a self-destructive path. I struggled with my self-worth and coped with substance abuse. I lashed out and damaged relationships with those I cared about most. I won't elaborate further, but the list goes on. At my job, I certainly make sure those I work with don't question what I'm doing. Aside from that, I'm selective about what I share and who I share with. I've been a guest on a podcast, I've spoken at conferences, I write the occasional LinkedIn post, and I've built a lean but mighty network of trusted advisors. I ask for help and provide guidance to those who want it. In every data set, there are trends and outliers. What works for most people may not work for you. Following a "best practice" blindly can sometimes lead to devastating results. For me, promoting myself often reminds me of the difficult place I worked so hard to leave behind. No disrespect to the hustlers out there, I just keep my hustle low key.

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11 reasons you ✨ should not ✨ go to the Arcadia Leadership Experience in Bozeman, Montana next week: 🏕 team Commsor 🦕 will be there (ew, who wants to hang out with me, Rayna van Beuzekom 🦕 or Mac Reddin 🦕 anyways) 🏕 they describe the event as the "Anti-Conference for Ecosystem and Revenue Leaders"... obviously we want the same old boring conference settings 🏕 you have to choose between fly fishing, yoga, hiking, tea-making, or painting - why would we want to do any of these things?? 🏕 you get to stay in a really cool yurt (no comment) 🏕 the fireside chats are LITERALLY around a campfire (fire hazard much??) 🏕 people like Amelia Taylor, Joshua Bailey 🦕⛵️ Sam Yarborough and Jason Yarborough 🐻 will be there (I don't want to hang out with cool people??) 🏕 Commsor is sponsoring a dinner in the dinosaur exhibit of the museum of the rockies (like why is our team so obsessed with dinosaurs??) 🏕 you get to learn from people like Mac Reddin 🦕, Tyler Calder, Sangram Vajre, Cory Snyder, Katie Lambert and more (who wants to spend time learning from the best??) 🏕 it's in Bozeman, Montana which is clearly not a pretty location 🏕 there will be a cut out of 🎁 Katie Penner 🏕 there will be TONS of s'mores... need I say more ANYWAYS, I'll be there - there's a few open spots left. So who am I seeing next week in Bozeman and who wants to join us on this clearly miserable experience? #partnerships #GTM #sales

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While comparison can often appear to be motivation, it often fuels self-doubt, hindering us from seizing the "vibrant potential of the now," as Tammy Perkins says, and achieving true personal growth. Celebrating individual journeys and collaboration among teams is needed for workplaces to blossom into supportive ecosystems that allow everyone to collectively foster innovation and collective success. #Leadership #Support #Teamwork

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After sharing earlier this month that I joined Gong as SVP of Customer Success, I was asked more than a few times about how I decide my career moves. I’ve made a few lucky choices over the last 25 years in tech. Each time I start to think about my next career move, I always consider three things: 1) who - who will I get to work with with day-in and day-out, both inside the company and the roles of our customers 2) what - what specifically will I be responsible for; what are the types of business challenges inside the company and the business opportunities for customers 3) how - how does the work get done For this move to Gong, I’m particularly excited about the “who” — not only is this about who I’m working with internally, but it’s about who the *customers* are and what they’re thinking about day-to-day.  As a leader responsible for revenue, I’ve experienced all the major problems with forecasting bookings and revenue, focusing on customer retention, and working on churn prevention. This move to Gong allows me to be with my people and drive impact within our 4000+ customers’ CS and sales organizations. The “what” piece is around business challenges. I want to spend my time talking to the leaders who are working on some of the most challenging issues in business today - specifically revenue leaders - and help ensure they are wildly successful using Gong. Finally for “how”, how I work and how I show up needs to be consistent with what’s important to me. You can work with amazing people on big problems, but it really clicks when “how” is aligned to my values and deeply ingrained across a company culture. I felt instantly drawn to and aligned with Gong’s operating principles around Creating Raving Fans and Wanting More. As an avid user of Gong, I’ve seen how critical the right revenue intelligence platform is for driving outcomes – most recently, in reducing churn and improving retention. Now as an employee of Gong, I look forward to sharing those insights with this community here. For more from my team, follow along on The Edge (https://lnkd.in/g-rJH2Eu)!

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Looking to expand your territory and crush your quota? 👊 In this episode of In Your Corner, our CEO and Founder, Henry Schuck, shows how enterprise account executives can identify new accounts to target in just a few clicks. Using ZoomInfo's Advanced Search, sellers can easily find accounts within their territory that aren't existing customers and connect with contacts who are most likely to engage. Watch below to see how it works. ⬇️

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