Elizabeth Caragay Watts-Russell

Looking to enhance your hospitality offerings? This month's article on property improvement plans explores innovative strategies to elevate guest experiences and maximize ROI. From modernizing amenities to implementing sustainable practices, these insights can help transform your property into a sought-after destination. Be sure to check it the linked article! https://lnkd.in/geBxDKd3

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Aloha, HSMAI Hawaii Chapter community! 🌺 Check out this insightful article by LODGING Magazine: "Seven Ways Hoteliers Can Foster Better Partnerships with Meeting Planners." Learn how personalized experiences, transparent communication, and strategic collaborations can elevate guest satisfaction and drive business success! Read more: https://lnkd.in/g_nKhtaq #HospitalityPartnerships #EventPlanning #HotelIndustry #HSMAIHawaii

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Understanding California’s New Hotel Industry Legislation and Its Impact The implementation of these laws brings a new era of transparency and operational adjustment to the hospitality sector. https://lnkd.in/ea_mQVri

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Continuing our executive roundtable series with HOTEL MANAGEMENT Magazine and Otelier, we share more valuable insights from top hospitality executives. 💬 'What we found is the GMs that are the most successful have teams that are engaged, and they own the systems that they're utilizing at their hotels and maximizing the usage of the systems that are in place.' - Shozib Khan, VP, Hotel Performance and Analytics / SPIRE Hospitality Discover how engaging teams and maximizing system usage leads to success. Read the roundtable discussion here: https://lnkd.in/g-MGh3Ki Stay tuned for more leadership insights and strategies. #hoteldata #hospitalityBI #businessintelligence #hotelprofitability

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Top hospitality conferences to attend in 2025 Learn more about the future of the hospitality industry — from hotel marketing strategies to construction financing to staffing solutions — at these can’t-miss events for hotel leaders. For leaders in the hotel industry, there’s no shortage of hospitality trends to discuss and debate. Fortunately, upcoming hospitality conferences in 2025 will offer plenty of opportunities for industry professionals to gather and address the sector’s challenges — everything from hotel workforce management to ambitious sustainability goals — and opportunities, such as the growing demand for luxury and immersive experiences. What’s more, these hospitality industry events offer an array of event tracks, including hospitality technology, hotel marketing, boutique hotel investment and franchising.  Conferences in 2025 include the nearly 30-year-old Lodging Conference and the merely two-year-old Lodging Conference, as well as tech- and data-focused conferences, hotel owner conventions and more. Below is a look at the top industry events for hotel professionals to attend in 2025. Read more at: https://lnkd.in/eXh3WxKX #hotel #travelindustry #allsuitehotel #extendedstayhotel #hotelmanagement #hoteliers #hotelmanagement

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🎤 "The future of hospitality isn't just about buildings; it's about creating meaningful guest experiences." - Christopher Henry, CEO of Majestic Hospitality. Our CEO recently shared his insights at a Bisnow panel, discussing the exciting developments in LA's hospitality scene, including the 2028 Olympics! 🏨✨ 📖 Read more: https://buff.ly/3BfMjIT Watch this snippet for a glimpse into his vision for the industry's future! 👇 #Leadership #HospitalityTrends #MajesticHospitality

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The latest data reveals a challenging month for Hawaii's hotel industry, with overall arrivals and spending down. While Oahu shows resilience with a 2% growth in arrivals year-to-date, Maui continues to struggle with a 10% decline. Hotel revenues are also down significantly, especially in Maui County. Despite these challenges, there are opportunities in hotel development activity. #HawaiiTourism #HotelPerformance #TravelIndustry #MarketTrends #MauiRecovery https://conta.cc/4eWytc8

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What tools do independent hoteliers need to thrive in a brand-centric market? 🏨 As President of Curator Hotel & Resort Collection, Jennifer Barnwell offers independents the opportunity to harness the power of scale and access cost savings through vendor negotiations, ultimately helping them stay independent and be more profitable. Listen in to episode 10 of The Turndown podcast to hear her discuss the challenges and opportunities for independents in terms of funding, brand awareness, and loyalty programs, as well as which key technology investments to prioritize.🤔 🎧 👉 https://lnkd.in/g3W_pwUA

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Why a slowing RevPar environment could actually further Hilton growth. Read HOTELS’ full Q3 report: #HOTELS #hotelnews #hospitality #hotelindustry #hospitalitynews #hospitalityindustry #q32024 #hiltonhotels

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As globetrotting #bedbugs continue to take over the headlines, this summer has been especially troublesome for #hotel managers looking to protect their properties from legal action & punishing media attention. This Hotel Business Magazine article can help! https://bit.ly/3VKql8d

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How can hospitality professionals turn thoughtful gestures into unforgettable guest experiences? Dive into our latest episode with Kay Walten on The Hospitality Edge podcast to explore this transformative concept! Kay shares insights on the power of small, meaningful actions and the role of staff in enhancing guest interactions. Here are 3 takeaways: INCREASED GUEST LOYALTY: In an industry where competition is fierce, small personalized touches can lead to unforgettable experiences, encouraging repeat visits and enhancing guest loyalty. BOOSTED TEAM MORALE AND EFFECTIVENESS: Treating staff as valuable brand ambassadors elevates their engagement and effectiveness, which improves overall service quality and creates a positive work environment. CULTURAL ENRICHMENT THROUGH HOSPITALITY: Today's guests seek authentic and enriching experiences. Hospitality professionals have an opportunity to bridge cultural divides, offering guests a richer understanding and appreciation of diverse locales. These strategies highlight the potential for building strong, memorable connections in hospitality, enhancing both guest loyalty and community engagement. Smart Pineapple Listen to the full episode: 🎥 YouTube: https://bit.ly/3XtANSF 🎧 Spotify: https://spoti.fi/3Mxrs5Q 🍏 Apple Podcasts:https://apple.co/3XeNXRY 🔗 Other platforms: bit.ly/47j0fgg #HospitalityEdge #Podcast #GuestExperience #PropertyManagement #CommunityEngagement

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Struggling with high turnover in the hospitality industry? Recruitment and retention challenges are no stranger to hotels, but with the right strategies, you can reduce turnover and build a stable, motivated team. Our latest blog, "Navigating High Turnover in Hotels: Retention Strategies", dives into practical solutions to help hospitality businesses: ✅ Improve staff retention ✅ Streamline recruitment processes ✅ Create a workplace culture that keeps employees engaged Whether you’re managing a boutique hotel or a large chain, these tips could make all the difference. 🔗 Read the full blog here: https://hubs.li/Q02Z0fRC0 Let’s tackle turnover together! #HospitalityRecruitment #StaffRetention #Expr3ss #RecruitmentTechnology

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Attention Hoteliers and Travel Distributors! Are you ready for the significant changes coming on July 1, 2024? California’s new fee transparency laws, AB 537 and SB 478, will fundamentally change how the industry advertises and displays room rates and other service charges. These laws require you to include all mandatory fees in your advertised prices, making transparency a top priority. Here's what you need to know: 🔹AB 537: Focused on hotel and short-term rental rates, this law mandates that all fees (excluding government taxes) must be included in the advertised room rate. 🔹SB 478: This broader law applies to all goods and services, prohibiting any advertised price that doesn’t include mandatory fees, except government taxes and shipping. Failing to comply could result in hefty penalties and legal actions. 💸 What should you do? 1. Review your pricing: Ensure all mandatory fees are included in the advertised prices. 2. Update your displays: Make necessary adjustments to your website, booking platforms, and on-site displays. 3. Train your staff: Make sure everyone is aware of the new requirements and how to implement them. These changes are aimed at providing greater transparency for consumers, and while they may seem challenging, they are an opportunity to build trust with your guests. Let’s embrace these changes together and ensure our businesses are compliant and ready to thrive in this new regulatory environment. #HospitalityIndustry #HotelManagement #FeeTransparency #CaliforniaLaws #Compliance #CustomerTrust #Hotelier #AB537 #SB478 #LegalUpdate #HospitalityCompliance #hoteldistribution #hoteldistributionservices #hotel #hotelsandresorts

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As the hotel industry navigates the challenges of 2024, brand leaders continue to maintain an optimistic outlook and have proactively planned for the year ahead. What specific developments do you foresee shaping the industry in the upcoming year? #HospitalityTrends #HotelIndustry #FutureOfHospitality #HotelInnovation #hotelnews #Hospitality #LodgingConference

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How to Navigate the Hospitality Industry: Expert Tips for Success Join Jennifer Barnwell President of Curator Hotel and Resort Collection and Steve Turk as they discuss the ins and outs of the hospitality industry and how to thrive in it. From guiding aspiring bnb’s to helping hotel groups make informed decisions, Curator has the experience and expertise to lead the way. Discover how their services can empower you to make the right choices and achieve success in this competitive field. #HospitalityIndustry #ChefTips #HotelManagement #CuratorServices #SuccessInHospitality #IndustryInsights #HospitalityExperts #CuratorGuidance #ThrivingInHospitality #BusinessDevelopment

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The holiday season is coming, and so are the RFPs! ✨ Corporate parties, year-end celebrations, festive gatherings—it’s the most wonderful (and busiest) time of year for hospitality sales teams. Responding quickly and professionally to RFPs is key to winning this business. But who has the time to create stunning, personalized proposals during the holiday rush? With SendSites, you can create branded, polished proposals in just minutes—giving you the edge to stay ahead this season. Let’s make this your most successful holiday season yet. Ready to streamline your RFPs? 👉 https://lnkd.in/gKBVAjgQ #HospitalitySales #HolidaySeason #SalesProposals #SendSites

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In his latest monthly column, Larry Korman, CEO of AKA Hotels+Hotel Residences, discusses why hotels should rethink traditional loyalty programs

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