Charles Duhigg

It's easy to think about AI within the context of a CMS. Of using AI to optimize writing, editing, and SEO workflows. The more exciting choice is putting AI in the hands of reporters early on in the process. Over the weekend we published a deep look at how immigration is being portrayed in political ads this election cycle. It's an absorbing read--with editing and reporting from multiple desks across the newsroom. It's also the debut of one of our AI-powered reporting tools: Haystacker. We carved out a lane in our roadmap for "Ambitious Journalism"--this is what it looks like. https://lnkd.in/eTteMFxY

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For today's Wide Shot newsletter, we return to the question of whether streaming is a good business and, more precisely, for whom? We address cable giant John Malone's recent assessment (categorically "no") and take a look at the state of Netflix, Disney, Paramount and others who participated in the streaming war. Who's winning? Who's still losing money? What's the next stage of the streaming business? (Oh, we also get into JOKER 2's box office travesty). #entertainmentbusiness #hollywood #streaming

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The Wall Street Journal editor Paul Beckett’s account in the Columbia Journalism Review of how the Journal mobilized to free Evan Gershkovich after 16th months as a prisoner in Russia is a tour de force and “a free press triumph” and well worth the read. Some excerpts: A phone call to a senior government official who knows this terrain provided the answer: “There are times to be quiet and there are times to be loud—and this is a time to be loud.” “Yet on days like August 1 (when he was freed), the values that underpin democracy and are the foundation of a free press triumph.” “Few countries that are not democracies could point to such care for their ordinary citizens abroad, let alone noncitizens imprisoned for their political beliefs.” “news organizations must continue to assess and calibrate the risks their reporters face when operating in dangerous terrain. Perhaps they need to make more hard-nosed choices on whether it is necessary to deploy in person to countries that target journalists or whether that terrain can effectively be covered from outside, given advances in technology and communications.” “And they could ensure that press freedom around the world—an issue so fundamental to their existence that it is often taken for granted—is a subject they cover as if their livelihoods and their liberty depended on it.” https://lnkd.in/etZTVCeB

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As our world gets more fraught and complex, audiences are increasingly choosing news sources which are more visual, reports are more watched, less read, with YouTube continuing its rise. The implications of this trend for deep understanding of difficult issues is worth pondering. More people are concerned about how to grapple with the rising torrent of fake news, and many having doubts about how AI might be deployed by newsrooms. Edelman has partnered with the Reuters Institute for this annual report as we are all in the business of communicating and good, credible and trusted information is critical to everyone in that process

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DOS Won't Hunt -- Recording Schedule through December   Interested panelists, please contact me directly via email, not just with comments on this post: [email protected]   Note to public relations teams: please only pitch panelists you have CONFIRMED will be available on those dates. This is a video podcast recording. Only the panelists will be in the session. Here are the topics I plan to cover on the podcast in the weeks ahead. All recordings will be on video, panel discussions, at 12 pm ET on the recording dates below.   December 6 – What Enterprise IT Predictions Actually Mattered in 2024? Every year sees prognostications about what tech will take off, evolve, and transform the enterprise world. What expectations did your organization start 2024 with and how has that played out? Did anything hold water? Did surprises in tech emerge during the year eclipse the predictions? Is it better for organizations to not chase predictive trends or does that mean giving up a competitive edge? December 13 – The Cloud You Want vs the Cloud You Need: Are enterprises able to tailor their cloud resources to fit their operational needs? How does that compare with ambitions? Cost? Usage? Are more organizations cloud-first? Are we ever going to see an all, cloud-first world where EVERYTHING exists in the cloud? Does that dream no longer seem real?   December 20 – Cyber Threats and the Holidays: Do retailers still face high levels of cyber risk in a world fraught with ransomware attacks year-round? Do bad actors focus their attention more on targets they strike when an opportunity arises, which might not have anything to do with the holiday shopping season? Or are there still Cyber Grinches out there who are making a concerted effort to strike as transactions fly faster than reindeer? December 27 – Infrastructure Resilience: Y2K 25 Years Later. What have we learned about maintaining our infrastructure, a generation after putting in the work to correct the Y2K bug? How has computer infrastructure been rethought? What “rules” and “norms” that were part of legacy tech no longer apply in the time of cloud, edge, and all else beyond we are exploring?

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For this podcast, the Confident Retirement, there's a twist: I was the one interviewed, not the one asking the questions. (I like it better the other way - but that was fun - thanks for inviting me on, Kristopher Flammang CRPC®AIF®BFA®) Oh - and I'm not retiring :) Some of the things we talked about: * My early journalism career change to being a juvenile probation office for three years; • Why and how the Business Observer has made a transtions to #digitalfirst — and why we keep the focus on that; and • The lessons I've learned from interviewing hundreds of entrepreneurs ands business owners Take a listen!

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At The Writing Company, we talk a lot about how essential generosity, honesty, humility and curiosity are to good writing. I was interested to see those values mentioned in Daniel Jones' reflection on 20 years of editing the NYT's Modern Love column. Though he describes them as specific to good personal writing, we really believe that they apply to all writing aimed at humans... which is to say, all writing. From the piece: "The editor in me has noticed over time that the qualities of good personal writing — honesty, generosity, open-mindedness, curiosity, humor and humility — are the same as the qualities of someone with whom you would want to have a relationship. Likewise, the qualities of bad personal writing — dishonesty, withholding, blame, pettiness, dismissiveness and egotism — are the same as the qualities of someone with whom you would not want to have a relationship. This does not mean that good writers have good relationships or that bad writers have bad relationships. It does mean that you should strive to be honest, generous, open-minded, curious, funny and humble both in writing and in love."

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Here is a link to "David Bowie: The Art of Self-Invention," my latest post on Cultural Capital-Art, Politics, and Everything Else. https://lnkd.in/eKWCKPZd

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My latest on how to prepare for Q&A when you are presenting: #publicspeaking #publicspeakingtips #Q&A https://lnkd.in/eJqXQWUm

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The topic of corrections comes up a lot in comms. There’s some new research on this that is kind of interesting. Here is an excerpt from an article summarizing the findings: “…people generally trust journalists when they confirm claims to be true but are more distrusting when journalists correct false claims. Some linguistics and social science theories suggest that people intuitively understand social expectations not to be negative. Being disagreeable, like when pointing out someone else’s lie or error, carries with it a risk of backlash. We reasoned that it follows that corrections are held to a different, more critical standard than confirmations. Attempts to debunk can trigger doubts about journalists’ honesty and motives. In other words, if you’re providing a correction, you’re being a bit of a spoilsport, and that could negatively affect how you are viewed.” #mediarelations #psychology #sociology #PR

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Here is a link to "Art and Authority," my latest post on Cultural Capital-Art, Politics, and Everything else. https://lnkd.in/ePAqUBja

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Reading Harari's recent book Nexus. Excellent text to anyone interested in knowing how we got here, in this world full of toxic information, fake news and absurd conspiracies.

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Here is a link to my latest post on Cultural Capital--Art, Politics, and Everything Else https://lnkd.in/ewj7idVA

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AI-powered data analysis and visualization have in no small measure impacted the journalism profession by making the work less cumbersome for journalists working on data-driven reports. A tool like Google Pinpoint uses the best of AI and Search technology to help journalists easily go through large amounts of documents, audio files, and video. With Pinpoint’s latest feature, you’ll be able to quickly export structured data into Google Sheets. You’ll also learn how Pinpoint can help transcribe audio and video in multiple languages.

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In today's data-rich environment, PR practitioners who embrace data-driven decision-making are gaining a significant edge in developing more effective, targeted and measurable campaigns -- H Patel, FINN Partners https://odwpr.us/3zBzyYe

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