Bob Fitzpatrick

Our latest survey offers a comprehensive look at the current state of selling, featuring insights from 800 front-line sellers. A standout finding: 3 out of 4 respondents believe they could save at least an hour by eliminating the task of creating personalized emails for prospects. While personalization is essential for connecting with prospects, it’s also incredibly time-consuming. Sellers understand its importance, but those hours quickly add up. We know time is money, and we’re dedicated to providing today’s sellers with the tools they need to personalize efficiently and effectively. Additionally, we asked sellers, “What specific tasks in your role do you think would benefit most from AI and automation?” The top three responses were: 1. Follow-up and engagement tracking 2. Reporting and performance analytics 3. Data entry and CRM updating Our survey uncovers valuable insights into the future of sales. Discover how AI can revolutionize your sales process: https://lnkd.in/gMr_3UNA

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Tired of losing hard-earned deals? Solve for Revenue Leak. In Clari’s 2024 Revenue Leak Report, RevOps leaders said leak happens at every stage of the funnel. - Creating: Poor and slow upsell pipeline tracking - Converting: Unsure where pipeline is dropping off - Closing: Slipped deals Don’t let Revenue Leak drag down another quarter – or another year. Download the Revenue Leak Report for more: https://lnkd.in/eeVWViQz  

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📊 It’s not just about having data; it’s about having the *right* data. That’s what Hive found by adopting Gong Engage and Gong Conversation Intelligence. This powerful duo surfaced insights and next steps for John Furneaux and Hive’s sales team. They can now breeze through deals, navigate discovery calls with ease, and uncover more opportunities. The result? A 44% increase in meetings booked and 30% rise in sales opportunities. And that’s not even the full extent of Hive’s wins! Read about the rest here: https://lnkd.in/gh-7X7jG 

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Attempting to enrich data on your own can turn into a terrifying ordeal, quickly evolving into a resource-depleting, time-consuming beast that terrorizes your Ops team. 🧟‍♀️ Discover why managing enrichment with multiple vendors is incredibly challenging 👉 https://gag.gl/GiQb7D However, with our help, transforming those raw leads into valuable assets is as simple as a couple of clicks, effectively exorcising your data demons for once and all. 🎃 This Halloween, don't let your data spook you – we've got the ultimate solution. Purely enchanting outcomes, no gimmicks involved. #DataOps #DataEnrichment #Ops

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🚨 Big news! ChurnZero is now integrated with Gong to supercharge your Customer Success workflows! This powerful integration brings Gong’s customer interaction data and AI insights directly into ChurnZero, giving your CS team the tools they need to connect and act smarter. 🙌💻 Here’s why you’ll love it: 💼 All-in-one view: Call recordings, notes, and insights – all centralized in ChurnZero for a complete customer record. ⚙️ Workflow magic: Combine ChurnZero’s automation with Gong’s data to create smarter, AI-driven follow-up workflows. 📊 Deeper insights: From customer health to sentiment, adoption trends, and journey data – get it all before and after Gong calls. #CustomerSuccess #Innovation #SaaS #Integration #Gong

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🎙️ I had a great time with Alex Mislan during Spekit 🐙's first 'Enablement Therapy' webinar series last week! 💡 We covered so many great topics like the clip below about how Enablement balances the art of pushing down to Reps AND pushing up to leadership to be that strategic partner and advocate to and for both groups. 👇🏼 Definitely give the full chat a listen - link in the comments! #salesenablement #enablement #revenueenablement

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Sharing RevOps co-op community best practices on something we all know is critical - designing territories to ensure the success of your sales force and, by extension, your company. The number of different strategies available make selecting the right one both challenging and critical. The team at RevOps Co-op delve deep into this topic 👇 https://gag.gl/Nm2xoO #RevOps #Data #DataQuality

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Attention San Francisco! Join me and other RevOps pros at RevOps After Dark to discuss some of the hottest topics in revenue right now: -- AI & Tech. -- Strategic alignment. -- Collaboration. -- Market trends. -- The future of RevOps. Don't miss out on this opportunity to join the conversation & network with like-minded professionals. Check out the link for more information and feel free to share! #RevOps #SanFrancisco #Networking

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“The cave you fear to enter holds the treasure you seek.” 💡✨ Attending SaaStr 2024 in San Mateo for the first time felt like stepping into the unknown, unsure of what I’d find or how it would change me. But wow—what an incredible and transformative experience! 🚀 I had the privilege of connecting with hundreds of amazing companies from the SaaS and tech ecosystem, both from California and across the US. From passionate discussions about design, digital experiences, and truly connecting with users to creating products that have a real impact on people’s lives, every conversation was a treasure of its own. 🎨💻💬 What struck me most is that we all share the same passion and understanding of how vital design and user experience are. It’s not just about aesthetics—it’s about solving real problems, creating meaningful connections, and making people’s lives simpler and better. 💫💖 So grateful for this experience, and for all the treasure I found along the way! 🗝️🏆 #SaaStr2024 #DesignMatters #UserExperience #DigitalInnovation #Grateful #TechCommunity

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Ready to drive more meaningful engagement with your prospects? ZoomInfo Copilot helps you to identify key decision-makers at new accounts and tells you everything you need to know before reaching out. Watch as Will Frattini demonstrates how sellers can use ZoomInfo Copilot to: 🔍 Discover and engage with the right prospects 💡 Access real-time, relevant insights about their business 📧 Craft personalized outreach in a matter of seconds No more guesswork — just actionable insights that help you connect at the right time with the right message. Want to learn more? Request a demo or connect with our team: bit.ly/3YYl5A7 #ZoomInfoCopilot

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Big news! 🎉 Gong just dropped some MAJOR AI capabilities that deliver new levels of automation, deep customer insights, and standardized knowledge sharing across the entire revenue org. With Gong’s new capabilities, you can: ✨Create smoother collaboration workflows across teams ✨Make coaching more efficient and consistent ✨Deploy ready-to-use Smart Trackers ✨Centralize process, systems, and data ✨Bring AI-powered context to your sellers Game. Changer. Learn more about these exciting new capabilities here: https://lnkd.in/d754chjE

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Over the past 20+ years, I’ve led countless transformations across my teams. As revenue leaders, we invest so much time, energy, and resources into our strategic initiatives only to be left in the dark about whether they’re truly moving the needle. With the help of Gong’s AI, leaders can now track the adoption and adherence of these changes, reinforce best practices through coaching, and ultimately measure their impact. Today we’re launching three game-changing capabilities to give our customers unprecedented visibility into their teams’ execution: ✨ AI Methodology Playbooks  Methodologies like MEDDICC, SPICED, or Challenger give our sellers a roadmap for success but can often be hard to measure. That’s why, starting in July, you can add AI Methodology Playbooks to Gong Deal Boards. You can define your sales methodology of choice right in Gong, then rely on AI to detect whether or not important topics – like identifying a champion or economic buyer – were discussed and see how much your team is applying your methodology overall. ✨ AI Scorecard Suggestions Scorecards enable managers to measure performance and provide feedback in a consistent, clear way. But in all honesty, they are time-consuming and therefore hard to keep up with, leaving reps with sub-par coaching and managers scrambling for workarounds. Now with AI Scorecard Suggestions, managers can save the time traditionally spent on full call reviews and provide efficient, accurate feedback for reps to act on, raising performance in the process. ✨ Assessment Tools for AI Smart Trackers  Confidently track any large initiative or concept throughout every customer interaction. These new assessment tools help you quickly build accurate, reliable Smart Trackers, boost hit rate accuracy by 10%, and improve precision and recall. If you’re a revenue or ops leader looking to learn more, check out our latest release here: https://lnkd.in/gKaKfnSU

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⏰ ICYMI: Our Book is Coming Soon! Accelerating Revenue: Your Definitive Guide to the Theory and Practice of Go-To-Market Enablement is designed for those looking to master the core of GTM Enablement. Whether you're new to the field or a revenue leader aiming to boost team productivity, this book offers practical insights and proven strategies. Curious to learn more about transforming your approach to Enablement? 👉 Head to the Level213 website for more details! www.level213.com/services #book #revenue #enablement #GTM

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Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience

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#AIAgents would soon be able to do all sorts of jobs in near future - right from #SDR to #BDR to #PS to #CSM / #KAM to #Marketing (and even building #products). https://lnkd.in/gkKVvJhe It will be interesting to see how the same AI will replace #SolutionEngineer. E.g: If you're working in a CRM firm and your product only supports Leads, Activities, Tasks as data-structures (on date), how would AI Agent find solutions in: * #Manufacturing for B2B2C (Distributor, Dealer, Retailer, Projects) with Order, Quote, Inventories, Permanent Journey Plans, Territories, DealerBots etc. * #MarketResearch to get Daily SKU prices from Multiple Mandis (where no internet), so that the firm can give "personalised daily rates per SKU per loc/individual" in their End-customer-mobile-app. * #Banca & #Agency in Insurance Sector w/o support of User-Hierarchies and Simultaneous-Multi-Product-Sale (Bank, Branches, RMs, Sales Persons, etc.) & ROI tracking. * #LockerManagement for a #Bank. * #CorporateBanking w/o Customer-360, Account-360, Account-Hierarchies, Target-vs-Achievement-Per-Account-Per-Product-Offered, etc support. * #AssetReconstruction WorkFlows for Retail/Corporate Loans which are marked NPAs where multiple internal/external stakeholders, banks/branches, Legal departments, CAs etc get involved in qualification, approval/rejection. * #LoanOriginationSystem req. in the absence of out-of-the-box KYC integrations, Maker-Checker-Approver-Workflows and Business-Rule-Engine-Integrations and so forth. * #BTLCampaignMgmt from AssetOnboarding to CampaignDef to AssetAllocation to ROICalculation * #BiometricKYC Support in CRM (pre-covid): Find a Biometric partner, sign agreement, build prototype & demo within 7 days. * #CDP + #CRM requirement & demonstrate within 3 days - identifying & signing partnership with firm in diff continent. * #Line Integration demo within 2 days when such support didn't exist. * #Logistics, #Automotive reqs to map ClientReq (Relocation, Sale etc.) to Multiple-Vendors/Dealers & find winner based on profits, distance & availability. * CRM+HIS+Loyalty req. in #Healthcare - submit in 7days & win after 8hr-rigorous demo (against best-in-class-competitors). * #StudyAbroad use-cases, with multi-service-sale support (college-admission/visa/hostel etc). * #Propensity for loan default * #RPA to clone tenants * Etc. And how AI will successfully auto-create & auto-deliver such demos (using a product which didn't support it "out-of-the-box" at that moment), calculate estimates & pricing and win deals and even deliver post that :-). I'm sure my fellow colleagues at #Leadsquared will be able to relate to the examples above and would also appreciate what #SolutionsTeam has done relentlessly over last 5 years, was not as easy as it may have sounded at the first place :-). #Comment how you think AI Agent will positively/negatively impact your job (present status, challenges & opportunities). #AI #AIAgent #Solutions #GenAI #GongAI

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