🎄 The Holidays are Here… But So Are the Scammers 💻 It happens to the best of us—an email about a “missed delivery,” a deal that’s just too good, or a charity request that feels urgent. 🛡️ TrustLab’s latest blog, “The Dark Side of the Holiday Season”, dives into: 1️⃣ How to spot fake shipping notifications. 📦 2️⃣ Ways to avoid shopping scams. 🛍️ 3️⃣ Tips to verify charity donations. ❤️ ✨ Knowledge is your best defense this season. Don’t let scammers take the joy out of your holidays! 🎧 Read the full article here: [https://lnkd.in/gk4_guYP] Have you already encountered suspicious emails or deals? Share your experience and tips below to help others stay safe. 🎯 #HolidaySafety #OnlineScams #StaySafeOnline #TrustLab
TrustLab
Software Development
Building a safer web through the power of harmful content understanding and bad actor detection at scale.
About us
TrustLab provides cutting-edge software and metrics to the world's largest social media platforms, online marketplaces and apps to enable them to protect their users against misinformation, hate speech, identity fraud, and other harmful content. Our customers are large enterprises with complex Trust & Safety needs and small companies building out their internal policies and teams. With a founding team with over 40 years of collective Trust & Safety experience at companies like Google, YouTube, Reddit and TikTok, Trust Lab is the trusted third-party solution for detecting and mitigating critical safety threats on the internet. --------------------------------------------------------------------------------- **Read more about our vision for the internet here: https://www.trustlab.com/post/the-big-problem-that-big-tech-cannot-solve **Join us if you or someone you know is interested in developing the next game-changing Trust & Safety technology: https://www.trustlab.com/careers **Reach out if you or your company is experiencing challenges with Trust & Safety: https://www.trustlab.com/contact
- Website
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https://www.trustlab.com/
External link for TrustLab
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- San Francisco
- Type
- Privately Held
- Founded
- 2019
- Specialties
- Internet Safety, Trust & Safety, Online Content Safety, Content Moderation, Machine Learning, Misinformation, Hate Speech, B2B SaaS, and Identity Verification
Locations
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Primary
Get directions
San Francisco, US
Employees at TrustLab
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Shankar Ponnekanti
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Sheryl Grant, PhD
Readying l/earners for a new world
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Arup Angle
Tech Exec | Advisory Board Member | Career Coach | Trust & Safety I ex Meta, ex Google
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Natasha Mascarenhas Wright
Director at Trust Lab | Founder of Chai for Charity | Founder of the Curious Cougars News
Updates
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Our very own Sabrina Puls provides insights and 2024 highlights for the Click to Trust podcast!
Director @ TrustLab | Ex-Google | Former Head of T&S Policy at Care.com | Advisory Board Member | Consultant | I'm Hiring!
One of my favorite things about working at TrustLab is the opportunity we have to speak with industry leaders about how they’re setting their teams up for success when it comes to mitigating emerging threats to safety online. This year on Click to Trust 🎙, we’ve had the pleasure of speaking with… 1️⃣ Alice Goguen Hunsberger (VP of Trust & Safety at PartnerHero) graciously took the time to speak with us about her experience working for both platforms and vendors that support the Trust & Safety teams of digital platforms, as well as how to forge a path to leadership as a woman in tech. 2️⃣ Jane Yu (Head of T&S at Papa) joined us to celebrate Papa’s first Inaugural transparency report and to discuss the important role that transparency plays in building trust on digital marketplaces that facilitate offline interactions. 3️⃣ Heather Grunkemeier (CEO & Founder at Twinkle LLC) helped us raise awareness about the mental health challenges impacting Trust & Safety professionals and shared best practices for safeguarding your own wellbeing as diligently as you safeguard your users. And finally, several of our own team members (Emma T., Cecilia Rodriguez) contributed thoughtful articles to our blog on issues ranging from AI bias to the threats misinformation and generative AI pose to election integrity. All in all, it’s been a great year at TrustLab. As the holiday season approaches, and I reflect back on what I’m most grateful for, I realize it’s the opportunity to work with and learn from such innovative thinkers. - Sabrina To learn more about our Podcast: https://lnkd.in/gpctZTNk Or watch the companion videos on our YouTube Channel: https://lnkd.in/giFRkcjx Link to TrustLab blog: https://lnkd.in/gFS9Dg9f
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🌟 Prioritizing Safety Starts with Prioritizing Yourself 🌟 In the fast-paced world of Trust and Safety, professionals often focus on mitigating online harms and promoting safety for others—but what about their own well-being? This week on Click to Trust 🎙 to Trust, we’re joined by Heather Grunkemeier, Founder of Twinkle LLC [https://www.twinkle.llc] and seasoned Trust and Safety leader, who shares her personal journey of navigating the emotional challenges of this critical work. 🎧 In this episode, Heather discusses: The toll of Trust and Safety work on mental health The power of setting boundaries and prioritizing self-care How building a supportive network can prevent burnout 📖 Heather's insights are invaluable for anyone in the industry or interested in maintaining a sustainable career. Listen now to learn how to balance the weight of safeguarding others with protecting your own well-being. ✨ Choose how to engage: 🎧 Listen to the podcast: [https://lnkd.in/eEkvRxCb] 📺 Watch the companion video: [https://lnkd.in/eN_kvVAy] What strategies have helped you maintain balance in challenging roles? Share your thoughts below! #TrustAndSafety #MentalHealth #Podcast #ClickToTrust #MarketplaceRisk
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Join us at our upcoming webinar on Dec 11th with MediaMint. https://lnkd.in/gHxzXcUe
🚀 Save Your Seat for our webinar! 🔍 Is your brand ready for the future of content moderation? Join us on December 11 at 11:00 AM PST | 2:00 PM EST to explore how AI and human oversight are revolutionizing trust and safety in the digital age. 🎯 Why You Should Attend: ✅ Discover why trust & safety are critical for brand success in today’s digital landscape. ✅ Learn how AI can enhance speed, scalability, and precision in content moderation. ✅ See the crucial role human judgment plays in ethical, nuanced decision-making. ✅ Gain real-world strategies for combining AI with human expertise. ✅ Learn More with our Walkthrough of TrustLab’s ModerateAI platform in action! ✨ Speakers You’ll Hear From: Tom Seigel – Co-Founder & CEO, TrustLab Vivek Pai – Vice President, MediaMint 📅 When: December 11 ⏰ Time: 11:00 AM PST | 2:00 PM EST 💡 How to Join: 1️⃣ Click "Attend" on the LinkedIn Live event page. 2️⃣ Add the event to your calendar. 3️⃣ On the day, look for the “LIVE” notification in your LinkedIn feed or notifications tab. 👉 Don’t miss this chance to safeguard your brand with cutting-edge strategies! Register Now #ContentModeration #TrustAndSafety #AI #BrandSafety #MediaMintLive
Balancing AI & Human Oversight: Future of Content Moderation & Brand Safety
www.linkedin.com
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🌟 Insights into Crafting Effective Content Policies At TrustLab, we understand the complexities of keeping users safe online. Our Director of Trust & Safety, Sabrina Puls, shares her experiences and strategies in creating content policies in our latest blog post. Explore the full discussion here: [https://lnkd.in/gMM5pYWY] Or watch the companion video here: [https://lnkd.in/gjJdKCZV] We'd love to hear your thoughts on content policy challenges and solutions. Share your insights below! #DigitalTrust #ContentModeration #CommunityGuidelines
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How do you create trust when your business model centers on human interaction? In this latest episode of Click to Trust 🎙, we had the pleasure of speaking with Jane Yu, Head of Trust and Safety at Papa. We explored how platforms like Papa are addressing the dual vulnerability of both members and service providers and what it really takes to build safety measures that go beyond the digital world and impact real lives. Listen in to learn more about how Jane and her team at Papa are leading the charge with their first transparency report: 🎙 Episode: https://lnkd.in/ef2Cyxii 📒 Report: https://lnkd.in/d4e4zqX5 #trustandsafety #transparency
Click to Trust | Jane Yu on Papa's Inaugural Transparency Report and Promoting Safety on Caregiving Platforms
clicktotrust.transistor.fm
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We're #hiring a new Sr. Policy Specialist | FTE | US Remote in Texas. Apply today or share this post with your network.
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We're #hiring a new Technical Program Manager | FTE | US Remote in Texas. Apply today or share this post with your network.
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In today's digital landscape, content moderation has become a critical aspect of keeping online platforms, and their users, safe. As the volume of user-generated content continues to grow exponentially, finding the right balance between manual and automated moderation techniques has never been more important. Our latest blog post, by Cecilia Rodriguez, explores the evolution of content moderation practices, comparing manual and automated approaches, and discussing the emergence of hybrid solutions that aim to combine the best of both worlds. Check it out here! 👇 https://lnkd.in/g_Sfzj8y
Finding the Balance: Manual vs. Automated Content Moderation | TrustLab Blog
trustlab.com
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We're #hiring a new Sr. Policy Specialist in Texas. Apply today or share this post with your network.