Thrio

Big news for Thrio! Today marks a monumental day in our history as Nextiva officially acquires Thrio. Joining forces with Nextiva accelerates our shared global vision, and we're proud to be part of the Nextiva family. Please join us all in celebrating this big achievement. This wouldn’t be possible without our amazing team, customers, and partners. Stay tuned for what’s next. #nextivaXthrio

What if you could give your #contactcenter supervisors superpowers? If you could lighten your training load and automatically build your playbook of successful agent scripts, what could that unlock for your business? In this next installment in our series on #GenAI, we'll look at what these benefits (and more!) could mean for you. #ccaas #cx #contactcenter #customerexperience #nextgenai https://lnkd.in/ggc9gYUG

What would it mean for your business if your agents could be more efficient, less stressed, and deliver better #CX? In our next installment of our series on #GenerativeAI, we look at how #agentassist can deliver all of this to you. Best of all, you can often see immediate #ROI from deploying #nextgenai. #ccaas #contactcenter #customercare https://lnkd.in/es-fKNhB

Want happier, more efficient agents on day 1️⃣? That's just one of the benefits of #nextgenai that you can find with the right #cx platform. As part of our ongoing series on #GenerativeAI in the #CCaaS space, in this post we look at a specific use case that can lead to nearly immediate ROI. The best part is that deploying it fast, easy, and affordable. #customercare #contactcenter #genai https://lnkd.in/g9jsKX93

Is Thrio on your Radar? 📡 🤔 We're pleased to share that Frost & Sullivan has recognized Thrio as a Leader in the Frost Radar™: Enterprise Cloud Contact Centers in North America, 2023. Many thanks to Nancy Jamison, Bernie Arnason, and the rest of the Frost & Sullivan team for their work analyzing this dynamic space. #cx #contactcenter #ccaas https://lnkd.in/gxmvVFfZ

How are you working to prevent agent attrition? And how does #AI play in to that strategy? Come check out the latest post in our #nextgenai series for insights. Whether you're an enterprise, BPO, or service provider, #artificialintelligence has to be a key part of your #cx strategy. We're here to help you make sense of these new capabilities. #ccaas #contactcenter #customercare #nextgenerationai https://lnkd.in/g2JKAHJk

#CloudNClear is now on-demand! Tune into this episode as Thrio’s CEO, Edwin Margulies, joins SADA’s #CloudNClear #podcast to discuss how #AI can improve your call center and help create friction-free service for your customers.  Hear more about our success story and the benefits of leveraging SADA technical expertise with Google's cloud solutions. Find more episodes of this #cloud #podcast OR subscribe on the following platforms. 🎧🎤 YouTube: http://ow.ly/EP7M50IJj6Z Google: http://ow.ly/4UCt50IJjbB Apple: http://ow.ly/CjYf50IJj8j Spotify: http://ow.ly/Zo1n50IJj9J