We’re excited to unveil our latest AI-powered innovations for RingCX that deliver more seamless, personalized, and high-quality customer experiences. What’s new: 🔸 AI Assist for Agents Real-time, in-call assistance that offers contextual suggestions, ensuring more accurate, timely, and personalized resolutions 🔸 AI Assist for Supervisors Real-time alerts, summaries, and transcripts to quickly assess situations and determine the best intervention strategies 🔸 AI Coaching Insights for Quality Management Automatic and personalized coaching suggestions to address agent knowledge gaps 🔸 Bring Your Own IVA APIs Quick and seamless integration with any IVA Learn more about how these AI capabilities are helping to reshape the CX landscape and driving business success. https://lnkd.in/gY62pnqG
RingCentral
IT Services and IT Consulting
Belmont, CA 239,433 followers
A leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions.
About us
RingCentral, Inc. (NYSE: RNG) is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence, and unlocks rich customer and employee interactions to provide insights and improved business outcomes. RingCentral is headquartered in Belmont, California, and has offices around the world.
- Website
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http://www.ringcentral.com
External link for RingCentral
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Belmont, CA
- Type
- Public Company
- Founded
- 1999
- Specialties
- Cloud-based business phone systems, virtual PBX, unified communication, smartphone apps, Internet fax, Professionals Services, VOIP, Open API/Integration, Global Office, SMS, Online Meetings, Team Messaging & Collaboration, HD Video & Audio Conferencing, Contact Center, video conferencing, Webinar, and Events
Locations
Employees at RingCentral
Updates
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“It’s not about chasing the latest AI hype but about blending tools that support existing workflows while providing room for exploration.” - Kira Makagon Many organizations jump on the AI bandwagon, hoping for quick productivity gains, but end up with overwhelmed and frustrated teams instead. Why? Because without proper and strategic implementation, AI can actually become more of a hindrance than a help. Curious how companies are successfully integrating AI into their processes? Check our Chief Innovation Officer’s thoughts via WorkLife: https://lnkd.in/gnxJBsMR.
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"Events are a content goldmine—blog posts, podcasts, audiograms, social snippets, and more." - Kristen Koenig, RVP for RingCentral Events Events should be a cornerstone of your marketing strategy—whether it's field events, webinars, or conferences. The real value lies in turning key moments into reusable content that keeps your audience engaged year-round. The result: marketing gold! 🙌
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Why stick with a standard intelligent virtual agent (IVA) when you can bring your own? With RingCX’s Bring Your Own IVA APIs, you can seamlessly integrate your preferred IVA for customer self-service across voice and digital channels. From password resets to order status checks, CX teams can leverage their IVA to help customers get what they need without waiting in a long contact center queue. Find out how RingCentral’s Bring Your Own IVA API capabilities enhance your self-service customer experience: https://lnkd.in/gSHMaWHi.
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Managing your events without AI? You’re working way too hard! Today’s event marketers should leverage AI to streamline the planning and execution of their experiences, according to emc3 | Certified B Corp VP of Growth Josh King. Whether it’s vendor research and content ideation, streamlining registration and building agendas during an event, or analyzing data and generating reports afterward—AI does it all. Josh joined our recent RingCentral Events AI Real Talk webinar to explore how AI can help event marketers boost attendance, streamline management, and plan memorable experiences. Hear his thoughts and tune into the full session for an exciting discussion about AI’s transformative impact on events: https://lnkd.in/gARkjcvY.
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Chief Financial Officer in the Manufacturing Industry gives RingEX 5/5 Rating in Gartner Peer Insights™ Unified Communications as a Service Market. Read the full review here: https://lnkd.in/g4MF8tnr #gartnerpeerinsights
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Reliable care for pets and seamless communication for vets—Mission Veterinary Partners achieved both with RingCentral! 🐕📞 Pet parents around the country depend on Mission Veterinary Partners to treat their pets. With its rapidly expanding pet hospital network, the organization’s old phone system couldn’t keep up. In search of a way to support its vast communications needs while giving each hospital control over its telephony environment, Mission Veterinary Partners turned to RingCentral. Hear how RingCentral made the organization’s customer experience even more paws-itive: https://lnkd.in/gQpF9-qF.
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We are proud to announce that RingCentral scored the highest in 3 Use Cases in the 2023 Gartner Critical Capabilities for Unified Communications as a Service report. 👏 Learn more about our recognition in this space and how RingCentral can help you achieve your communications goals. https://lnkd.in/gKe_nXWV
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Did you know RingCentral Events integrates with HubSpot and is a certified app in the HubSpot App Marketplace? Connect event data back to company goals by easily managing registrations, personalizing communication, and tracking attendee engagement from a single platform. COMING SOON: Our certified app will soon release new engagement data points to allow for more seamless segmentation and follow-up for your webinar, virtual, hybrid, and onsite events! At HubSpot #INBOUND24 this week? Visit us at booth 11 to discover how these new engagement points will help set up your sales & marketing teams for year-round event success! See you there! 👋
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Exciting update for RingCentral Rooms users! You can now effortlessly join Microsoft Teams meetings from your video-enabled rooms, thanks to our integration with Microsoft-certified provider, Pexip. This new feature ensures a secure and seamless connection, following the Teams host's permissions—whether you're admitted from a waiting room or joining directly. Experience smoother collaboration with RingCentral Rooms and Microsoft Teams! Discover how to get started ➡️ https://lnkd.in/gXa8EzGc
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RNG
NYSE
20 minutes delay
$30.28
-0.08 (-0.264%)
- Open
- 30.2
- Low
- 30.03
- High
- 30.8
Data from Refinitiv
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