ParcelPanel

📣 Exciting Update from ParcelPanel! 🚀 We're thrilled to introduce our new 𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐏𝐫𝐨𝐭𝐞𝐜𝐭𝐢𝐨𝐧 feature in Parcel Panel Order Tracking, which provides 𝐖𝐨𝐫𝐫𝐲-𝐅𝐫𝐞𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 for your customers. Partnering with Seel, this update covers delayed, damaged, and lost items, ensuring peace of mind for shoppers and reducing your customer service costs. Key Benefits: - Delay Protection: Compensation for delays over 10 days (domestic) or 30 days (international). - Damage Coverage: Compensation for unusable items. - Loss Coverage: Compensation for lost packages. Your customers can easily add this protection at checkout, with seamless claims and compensation handled by our partner, Seel. 𝐋𝐞𝐚𝐫𝐧 𝐦𝐨𝐫𝐞: https://lnkd.in/gk79vhJw 𝐓𝐫𝐲 𝐢𝐭 𝐧𝐨𝐰: https://lnkd.in/gttE2KX4 🌍 Bonus: Seel uses the Worry-Free Delivery fee to purchase carbon credits and offset the carbon emissions from order deliveries, contributing to planet conservation with each purchase. #ParcelPanel #ShippingProtection #WorryFreeDelivery #Insurance #Ecommerce #Shopify #ShopifyPlus #CustomerSatisfaction

🎉 A Great Way to End 2024! 🎉 We’re thrilled that ParcelPanel has been recognized in G2’s Winter Report, continuing our success from the first three quarters of the year! 🏆 ParcelPanel post-purchase solution (Order Tracking + Returns & Exchanges + Shipping Protection) has earned over 5,400 five-star reviews from platforms like Shopify, WooCommerce, G2, Trustpilot, and Capterra. 🌟 Empowering 80,000+ merchants to make the post-purchase simple. Here’s to finishing the year strong and delivering seamless service in 2025 and beyond! 🚀 #Shopify #ShopifyPlus #CustomerExperience #PostPurchase

Would you shop without a safety net? For online customers, the uncertainty of shipping can often make or break a purchase decision. 📦 What if the item gets lost? 🚚 What if it's delayed or damaged during transit? By partnering with a trusted, qualified insurance provider, shipping insurance serves as a promise: If items are lost, stolen, delayed, or damaged, customers can rest assured knowing they’re covered and will get compensation. It is a guarantee that ensures both the product's journey and your customer’s peace of mind. When customers know their orders are protected, they feel confident to click "Buy Now." The result? Fewer abandoned carts and higher conversion rates. Shipping insurance isn’t just a feature; it’s a trust-builder that reassures your customers while safeguarding your revenue. Are you giving your shoppers the confidence they need to complete their purchase? #ParcelPanel #Shopify #ShippingProtection #ShippingInsurance

BFCM is wrapping up—what’s next for your store? As the frenzy of Black Friday and Cyber Monday subsides, the post-purchase journey has just begun. This is where long-term customer relationships are made or broken. Here are some common pain points you will face after BFCM: 🚨 "Where is my order?" spikes in customer inquiries, creating pressure on support teams. 🚨 An increase in return and exchange requests, straining operational efficiency. 🚨 Worries about lost, delayed, or damaged shipments, risking customer dissatisfaction. How can ParcelPanel’s all-in-one post-purchase solution help? 🚚 Order Tracking: Empower customers with real-time tracking updates on a branded page, reducing WISMO inquiries by up to 80%. 🔄 Returns & Exchanges: Simplify the process with a self-service portal for easy returns and exchanges, saving time and improving satisfaction. 🛡 Shipping Protection: Offer peace of mind to both merchants and customers by insuring shipments against loss, delays, or damage. The results? 🎯 Happier customers who trust your brand. 🎯 Fewer operational bottlenecks, freeing up your team to focus on growth. 🎯 Improved retention and repeat purchases after BFCM, setting you up for long-term success. The BFCM rush may be over, but creating an exceptional customer experience is an ongoing opportunity. 🚀 #ParcelPanel #OrderTracking #Returns #Exchange #ShippingProtection #Shopify

📢 Making Parcel Panel Shipping Protection Even Easier for Merchants At ParcelPanel, we’re constantly improving to make your experience seamless. 🚀 👉 What’s new? 1️⃣ Simplified Setup Process: Activating Parcel Panel Shipping Protection is now faster and more intuitive. We’ve streamlined the steps so you can enable it with just a few clicks. 2️⃣ Enhanced Merchant Dashboard: A redesigned interface for better visibility of Protection metrics. Easily track claims, monitor performance, and gain insights to optimize post-purchase support. Why does this matter? Effortless setup means more merchants can start benefiting from Protection without hurdles. An optimized dashboard saves time and empowers businesses to focus on delivering top-notch service. If you haven’t explored Protection yet, now is the perfect time. Give your customers peace of mind and reduce the burden of managing shipping exceptions. 🌟 Try it out today and let us know your feedback! #ParcelPanelUpdates #ShippingProtection #PostPurchaseExperience #Shopify

🚚 Introducing a Game-Changing Feature: Last-Mile Delivery Insights 🚚 Have you ever wondered: "Where exactly is my order during the last leg of its journey?" "Why are customers frequently asking about delivery updates?" We hear you. Many merchants have shared their challenges with last-mile tracking—a stage that’s both critical and complex in the logistics chain. That’s why we’re thrilled to announce our latest feature: 𝐋𝐚𝐬𝐭-𝐌𝐢𝐥𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐓𝐫𝐚𝐜𝐤𝐢𝐧𝐠! With this update, merchants can now: ✅ Pinpoint detailed tracking information during the final delivery phase. ✅ Proactively address exceptions, like delays or failed attempts. ✅ Reduce WISMO (Where Is My Order) inquiries, saving you and your support team time. 📊 Why it matters: 84% of consumers rank delivery transparency as essential. 70% of complaints in eCommerce are tied to delivery issues. Now, you can offer a smoother, more transparent post-purchase experience—something your customers will thank you for. 🌟 Ready to enhance your order tracking? This new feature is already live and available for you to explore. #ParcelPanel #LastMileDelivery #OrderTracking #Shopify

✨ New Feature Release: Exchange for Different Items! ✨ Things don’t always go as planned when it comes to online shopping. Maybe the size isn’t right, or the style doesn’t match expectations. We get it—returns are part of the journey, but there’s a better way to keep customers engaged and satisfied. Our latest 𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞 𝐟𝐨𝐫 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐈𝐭𝐞𝐦𝐬 feature in 𝐏𝐚𝐫𝐜𝐞𝐥𝐏𝐚𝐧𝐞𝐥 𝐑𝐞𝐭𝐮𝐫𝐧𝐬 & 𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞 does just that. Now, instead of refunding, you can offer customers a chance to find a better fit—whether it's size, color, or even a completely different product. It’s about turning returns into exchanges and keeping the experience as positive as the original purchase. Why this matters: 📈 Retain Revenue: Every refund could mean lost revenue, but with exchanges, you keep customers invested in your brand. 🥰 Increase Customer Satisfaction: A smooth, hassle-free exchange process keeps customers happier and builds long-term loyalty. 🌟 Boost Brand Image: When customers know they have flexible options, they’re more likely to trust and return to your store. Turning refunds into exchanges just got easier. Ready to offer a better experience? 🚀 👉 Try out Exchange for Different Items in ParcelPanel Returns & Exchange today! https://lnkd.in/gSz8A6mT #ParcelPanel #Returns #Exchange #Shopify

BFCM Exclusive: Get Special Discounts with ParcelPanel & Consentmo! This Black Friday & Cyber Monday, ParcelPanel and Consentmo are teaming up to bring you exclusive discounts on the ultimate e-commerce solutions! For a limited time, enjoy special savings on both ParcelPanel’s top-rated order tracking and Consentmo’s powerful GDPR / CCPA compliance tools. Learn more here 👉 https://lnkd.in/gqQ3vSdU #BFCM #ParcelPanel #Consentmo #Partnership

"Is Worry-Free Delivery a separate app?" 🤔 We’ve heard this question from our users as we continue rolling out our new feature—Worry-Free Delivery—a Protection service within ParcelPanel. Here’s the clarification: - No, it’s not a separate app. - Worry-Free Delivery is a built-in feature of the ParcelPanel Order Tracking app. - There’s no need to install anything new—you’ll find it directly within the app! So, why does clicking "Try Worry-Free Delivery" redirect you to ParcelPanel’s Shopify page? This feature is part of Parcel Panel Order Tracking, so the app listing page is where you activate and configure all its features, including Protection. Once activated, you can easily enable Worry-Free Delivery for your customers to provide them with shipping insurance that covers lost, delayed, and stolen packages. ------------- Why choose Worry-Free Delivery? ☑️ Simple setup—No need for a separate app. ☑️ Seamless integration—One platform to manage all your tracking and protection needs. ☑️ Peace of mind—Let Seel handle your customers’ claims, with resolutions in 48 hours. ☑️ No extra cost—It's free for ParcelPanel users. #ParcelPanel #Shopify #Ecommerce #ShippingProtection #Insurance #CustomerExperience

𝗕𝗙𝗖𝗠 𝟮𝟬𝟮𝟰: 𝗬𝗢𝗨𝗥 𝗦𝗛𝗢𝗣𝗜𝗙𝗬 𝗦𝗧𝗢𝗥𝗘’𝗦 𝗦𝗘𝗖𝗥𝗘𝗧 𝗪𝗘𝗔𝗣𝗢𝗡 ParcelPanel together with UpPromote bring a lots of BFCM discounts! Want to unlock the tools you need to boost sales this BFCM? We’re excited to be a part of UpPromote’s extraordinary BFCM campaign, bringing you the best deals on the top Shopify apps and themes! 💥 𝗨𝗽 𝘁𝗼 𝟱𝟬% 𝗢𝗙𝗙 on must-have tools to boost your store’s performance, increase sales, and improve customer experience! But don’t take our word for it—discover it for yourself. 👉 Get ahead of the game now: https://lnkd.in/gxv_HQmc #BFCM2024 #ShopifyApps #ShopifyThemes #UpPromote #EcommerceSuccess #BlackFridayDeals #HolidaySales