Papa

The holidays bring people together—but sometimes distance keeps us apart. That’s where Papa steps in. #PapaPals help older adults feel confident navigating technology so they can connect virtually with family and friends, whether it’s setting up a video call, creating a group chat, or sending a festive e-card. Because the best gift is staying connected, no matter how far you are. ❤️

2024, Papa-fied! 🎉 Swipe to hit rewind on the moments that mattered most. Thank you to our members, Papa Pals, and partners for making 2024 unforgettable. Here’s to another year of making a difference together. 💫

The connection between social needs and health outcomes has never been clearer. 🌟 The latest Accountable Health Communities Model evaluation from #CMS found a clear link between addressing health-related social needs (HRSNs) and reducing cost of care. In particular, beneficiaries who were screened for HRSNs and eligible for service navigation experienced the following benefits, compared to a control group: ⬇️ 3-4% reduction in total Medicaid/Medicare expenditures ⬇️ 4% reduction in inpatient admissions ⬇️ 5% reduction in emergency department visits At Papa, we see these same trends in our population—at an even higher rate. By connecting members with in-person Papa Pals, we help address the social needs that can drive members to over-utilize healthcare services and ensure they have the means to follow through on referrals and recommendations. CMS’s findings reinforce what we’ve long known: social health is health, and addressing it as such can help us move the needle on some of health care’s biggest challenges. We’re proud to be part of this movement to make healthcare more human and to create healthier, happier communities for all. ➡️ Read more about CMS’s evaluation here: https://lnkd.in/eDh_6xKz ➡️ Learn more about #Papa’s impact on cost of care and healthcare utilization here: www.papa.com/impact

Life’s challenges can often spill over into work, resulting in more stress, lower productivity, and missed days. Employers who recognize this and offer flexible benefits to meet a wide range of employee needs are setting their teams—and their businesses—up for success. Papa’s here to help, by providing: 🧘♀️ Peace of mind for employees like Barb, who care caring for multiple family members 👩🍼 Relief and balance for working parents like Camila, who may be juggling a newborn and career 🫂 Compassionate support for employees like Debbie, who find themselves facing hard times For nearly every unique need, there’s a Papa Pal who can help lighten the load. Because when employees feel supported, everyone wins. Learn more about the real impact #PapaPals have: https://lnkd.in/eD_PmACH

Amid rising competition and mounting financial pressure, many insurers are finding Medicare Advantage (MA) may no longer be considered the "golden goose" it once was. But there’s still plenty of opportunity for plans to succeed by rethinking their approach and investing in the member experience. In a recent blog post, Forrester Principal Analyst Arielle Trzcinski outlines how health plans can build enduring value in this challenging market through dynamic experiences and relationships. 💡 Read her recommendations: https://lnkd.in/ez-J8xP4 📑 The full 2024 Forrester report, Medicare Advantage: Golden Goose Or Albatross?, which includes insights from an interview with #Papa, is available for purchase and to Forrester subscribers here: https://lnkd.in/evGHFiJB

At Papa, we’re deeply grateful for the incredible community that makes our mission possible—our Papa Pals, members, team, and partners. Every day, you remind us that even the smallest acts of kindness can create a ripple effect of positivity and connection. This Thanksgiving, we’re especially mindful of the power of gratitude and how it grows when shared. To everyone who goes above and beyond to brighten someone’s day: thank you. Your care and compassion make a world of difference. Wishing you and your loved ones a Thanksgiving filled with warmth and joy. 💙

At Papa, we believe trust and safety is not a zero-sum game—it’s an opportunity for collaboration and learning across industries to improve safety for all. As such, our inaugural transparency report is more than a summary of best practices; it’s an open invitation to work together toward a safer, more connected future. 📋 What does safety mean for caregiving platforms? 👥 How can we address and protect the dual vulnerabilities of both caregivers and care recipients? 🔍 Why is transparency critical to building trust in human-centered marketplaces? Listen in as Jane Yu, #Papa’s Head of Trust & Safety, unpacks these questions and offers additional insights for other platform companies looking to advance in-person care on TrustLab’s Click to Trust 🎙 podcast. ⬇️ 🔗 https://lnkd.in/e3P3AGiP

November is National Family Caregivers Month—a time to recognize the challenges caregivers face and celebrate the vital role they play in our society and healthcare system. At Papa, we’re here to support caregivers by connecting them and their loved ones with Papa Pals—trusted companions who provide in-person help, like running errands, driving to appointments, and spending time together to ward off isolation and loneliness. For the many caregivers who need someone physically present with their loved one, this kind of support can be life-changing. It was for Desiree, a full-time working mom who lives an hour away from her family, to whom she is an only child and grandchild. Papa Pal Jessica started visiting Desiree’s mother and grandmother, taking them to appointments and simply offering friendship and companionship. It didn’t take long for her to become a part of the family. As Desiree said, “Jessica has become my mother’s best friend. It’s not physically possible for me to be around as much as I’d like, and Jessica has eased that burden.” 💙 To caregivers everywhere: We see you, we celebrate you, and we’re here to help. #NFCM ➡️ Read Desiree and Jessica’s story here: https://lnkd.in/eHju9W59

We’re still buzzing from our time at HLTH Inc., where our Founder and CEO Andrew Parker joined Nasdaq's Kristina Ayanian to discuss Papa’s impact and evolution over the past seven years. 🎥 Watch the full interview to learn how we’re reimagining what healthcare can look like through personalized, practical in-home support: https://lnkd.in/gFH4uinB

Andrew Parker, CEO of Papa, knows that safety is key when providing at-home, 1:1 care to the elderly. That's why his team released a full transparency report, outlining the challenges their providers faced – and upping their security protocols for the future. Now, with a massive caregiver shortage looming, Papa is sharing their full playbook for other organizations in the space to follow, including: ✅ enhanced background checks 👀 ✅ GPS tracking 📍 ✅ emergency assistance 🚨 + more Get full details from Fierce Healthcare ↓ https://lnkd.in/e48JfarB