We’re excited to offer a 𝗙𝗥𝗘𝗘 Salesforce Automation Assessment for companies looking to enter 2025 with confidence that your systems are working 𝘧𝘰𝘳 𝘺𝘰𝘶, not against you. After the assessment, your company will have the actionable insights you need for success, including 𝗳𝗶𝘃𝗲 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 our team has identified such as… 🔹 AI Agents with #Agentforce 🔹 Workflow & Process Automation 🔹 Customer Service Automation 🔹 Sales Automation 🔹 Marketing Automation As a Salesforce Summit Partner, we understand the importance of automation and having a system that works because we’ve performed this same assessment for 𝘰𝘶𝘳 𝘰𝘸𝘯 business. 👉 Get started today at https://lnkd.in/g6Kq-nPu #SalesforceSolutions #Automation #GenerativeAI #AIAgents #FreeAssessment #SalesforceAudit #Innovation #Q1Goals
Kelley Austin
IT Services and IT Consulting
Richardson, Texas 4,607 followers
Salesforce Summit (Platinum) Consulting Partner
About us
Kelley Austin co-founders Hunter Austin and Waylon Kelley have 20+ years of combined experience in the Salesforce ecosystem and have worked for and with many Salesforce consulting firms over the years. The one thing they felt was missing the most from the industry was an exemplary employee experience where team members felt connected, empowered, and appreciated. They wanted to create an environment where work is not the most important thing in your life, so they set out to build that environment first and foremost. The Salesforce Consulting ecosystem was the perfect vehicle to drive that concept and build a culture rooted in growth and collaboration. Being a Summit (Platinum) Salesforce partner allows the Kelley Austin team the flexibility of an ideal work environment and the ability to grow as quickly as each team member desires. Our team consistently works towards building a culture that everyone can be proud to be a part of. It’s not always easy, which is why we set quarterly goals for culture initiatives to ensure that these goals stay top of mind. Our team continues to grow in both size and expertise, but regardless of size, we vow to not lose sight of the values our company was founded on. We've worked with the below products and more: Sales Cloud • Sales Cloud Einstein • Sales Cloud GPT • Partner Experience/Community • High Velocity Sales • Sales Dialer • Salesforce Maps • Salesforce Inbox • Service Cloud • Service Cloud Einstein • Service Cloud GPT • Customer Experience/Community • Marketing Cloud • MC Email Studio • MC Journey Builder • MC Account Engagement (Pardot) • MC Intelligence • MC Personalization • MC Einstein • Salesforce CPQ (Revenue Cloud) • Salesforce Field Service • Conga Composer • Conga Sign • Docusign • Formstack • Twilio • Commercient • SharinPix • RingCentral • 8x8 • QuickBooks • Sage • Great Plains • ERPs • Netsuite • SAP • Absorb LMS • Custom Web Apps
- Website
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https://www.kelleyaustin.com
External link for Kelley Austin
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Richardson, Texas
- Type
- Privately Held
- Specialties
- Salesforce, Consulting, Marketing Cloud, CRM, Sales Operations, and Pardot
Locations
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Primary
2600 N Central Expy
Ste. 260
Richardson, Texas 75080, US
Employees at Kelley Austin
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Jami King
Solution Architect at Kelley Austin | 13x Certified Salesforce Professional
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Monica Anderson
Salesforce Solution Architect at Kelley Austin | 5x Salesforce Certified
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Emily Walton
Senior Salesforce Consultant/CPQ Specialist | 14x Salesforce Certified
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Riley Birk
Salesforce Consultant
Updates
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If you haven’t heard, you can now try Agentforce for free with Salesforce Foundations, a $0 add-on for Enterprise Edition and higher. 👀 Learn more about what you get with Salesforce Foundations, including Agentforce AI tools and features, on the KA blog at https://lnkd.in/grrbX8PV. While Salesforce is making it much easier to customize and deploy AI with “low-code” or “no-code” tools, there are still some core concepts that your implementation team will need to know, including… 🔹 Prompt Engineering 🔹 LLMs (Large Language Models) 🔹 RAG (Retrieval-Augmented Generation) Our Agentforce Quickstart offering is a great way to get started with Salesforce AI tools in weeks, not months with help from our team of experts. Reach out to our team to get started today! #Agentforce #Quickstart #AISolutions #AIAgents #Salesforce
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Last week, Brett Rabenou hosted a VTO (volunteer time off) event with some amazing folks at the New York Salesforce Office! Together, we partnered with Wine To Water to assemble life-changing hollow fiber membrane water filters. These filters are designed for underserved communities facing water crises in places like The Amazon, Tanzania, and the Dominican Republic. With proper maintenance, each filter can last up to 10 years and provide 100,000 gallons of clean water — a game changer for communities in need. It’s inspiring to see how a few hours of teamwork can ripple out to create lasting impact worldwide. 💧 A huge shoutout to Wine to Water and the Salesforce team for participating in this meaningful event! JM Irving Julie Yap Adrienne Ziegelbauer Jennifer (Bambara) Majlessi ☁️ #VolunteerTimeOff #KAGivesBack #CleanWater #SalesforceOhana
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Take advantage of our 𝗙𝗥𝗘𝗘 Salesforce Automation Assessment and step into 2025 with systems that drive efficiency (not headaches). 🤯 After the assessment, you’ll walk away with 𝗳𝗶𝘃𝗲 automation opportunities tailored to your business, such as: 🔹 Leveraging AI Agents with #Agentforce 🔹 Simplifying workflows & processes 🔹 Enhancing customer service 🔹 Boosting sales productivity 🔹 Driving impactful marketing We’ve already helped businesses across industries uncover hidden potential with Salesforce + AI + Automation solutions. 👉 Get started with your complimentary assessment today at https://lnkd.in/g6Kq-nPu #Automation #FreeAssessment #Q1Goals #Salesforce #AIAgents #Innovation #TrailblazerCommunity
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Learn how we’re helping companies like this Texas-based homebuilder improve both the employee and customer experience with Agentforce! 🦾🏡 We worked with the company to develop a POC for: 🔹 A 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗔𝗴𝗲𝗻𝘁 that can leverage the company’s internal knowledge base to answer employee questions about PTO, holidays, company policies, and more. 🔹An 𝗦𝗗𝗥 𝗔𝗴𝗲𝗻𝘁 that can send emails to new sales leads, manage follow-up emails, and even schedule meetings to ensure no lead slips through the cracks. Ready to get started with your Salesforce AI strategy? Our team is here to help! Get in touch with us to get started with #Agentforce at https://lnkd.in/gEpJdZmw.
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We're excited to help companies right here in our own backyard get started with their Salesforce + AI journey! 🦾 ✨ Our team had a great time attending #AgentforceTour in Dallas this week! A special thank you to our amazing partners at Salesforce, customers, and everyone we had the opportunity to connect with at the event. Hunter Austin Waylon Kelley Alex Euziere Cadi Shurbet #AgentforcePartner #SalesforcePartner #AISolutions #AIAgents
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Today’s the day! We’re stoked to attend #AgentforceTour in our own backyard and connect with our Dallas customers and partners at Salesforce. Book time to chat with our team at https://lnkd.in/gEpJdZmw or say hi to us at the event! We’re thrilled to help our customers get started with AI Agents for sales, service, marketing, and more. Let’s make AI work for your business, together! Hunter Austin Waylon Kelley Alex Euziere Cadi Shurbet #SalesforceWorldTour #SalesforcePartner #TrailblazerCommunity #AIAgents #Agentforce #Innovation #AISolutions
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Agentforce World Tour is coming to Chicago on December 19th and the KA team will be there in full force! 💫 Connect with our team at https://lnkd.in/gEpJdZmw and let’s make AI work for your business. Don’t miss out on hands-on demos, sessions, and training + the opportunity to learn how AI Agents can do real work on behalf of your company. We’ll see you there! 👋 Hunter Austin Duncan Brady #AgentforceTour #WorldTour #TrailblazerCommunity #AIAgents #AISolutions #Innovation #Chicago
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💙 🦾 💙 🦾 💙 🦾
Practice Director Marketing Cloud / Data Cloud at Kelley Austin | “If it's not broken, don't fix it...unless it needs to be fixed. Then, by all means, tear it down and make something awesome."
Had a blast at Activate Agentforce in D.C. and built my first agent today. I got to meet some great minds and deep dive into how salesforce agents can leverage your Data Cloud structured and unstructured data to curate experiences, take action, and provide valuable time back to users and customers! Thank you Christopher Long Claudio Moraes Vikas Roy Nasratullah Alimy patiently and expertly addressing all my questions and thank you Kelley Austin for giving me the opportunity to attend 💙 #agentforce #salesforce
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When a leading software company specializing in AI search and personalization tools approached us, they faced several challenges such as... ❌ Lack of dashboard customization with their existing RevIntel solution ❌ Limited insights into the data behind their metrics ❌ Overwhelming amounts of unstructured data dating back to 2006 ❌ Ineffective standard CRM Analytics and reporting features ❌ Missed predictive insights critical for strategic planning 𝗧𝗵𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻? We implemented a tailored approach using Salesforce 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 and 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 to address these hurdles. By customizing dashboards, enhancing data visibility, and leveraging advanced AI insights, we transformed their data into actionable strategies. This transformation has positioned our client to unlock the true potential of their data — enabling better decisions, strategic insights, and continuous innovation. Want to learn more about their journey? Read the full customer success story at https://lnkd.in/gZrsVbwN #CustomerSuccess #RevIntel #DataTransformation #ManagedServices #SalesforceSolutions #Innovation #AI