DevRev

At Effortless Bay Area 2024, Vinod Khosla, founder of Khosla Ventures, captivated the audience with his transformative outlook on AI: https://dvrv.ai/4ijzWfK In an engaging conversation with Navin Chaddha, Managing Partner at Mayfield Fund, Khosla painted a future where AI isn't just a tool—it's a revolution. From reshaping industries to democratizing expertise, Khosla explored how AI breaks barriers, eliminates repetitive tasks, and drives innovation. He highlighted the rise of "AI scientists" and integrated platforms, calling companies like DevRev key players in this paradigm shift. Khosla also addressed AI's broader implications, emphasizing the importance of ethical practices and forward-thinking regulations to navigate its disruptions responsibly. His message was clear: embrace AI's potential to transform or risk falling behind. The future is now—are we ready? #EffortlessBayArea2024 #AI #Tech

Your support team is trapped in an endless cycle of ticket resolution, while your competition's AI is busy driving profits. The real cost? It's not just money—it's market share. Get the inside track from Shashank Sharan (DevRev) and Christopher Schutte (Velocity Global) on turning this game around. Webinar details: Date and day: Thursday, 12 December 2024 Time: 10:00 am PT Register now: https://dvrv.ai/3ZkZssp #DevRev #VelocityGlobal #Webinar #CX

Tis the season to ditch the ticket treadmill! This holiday, give your team the gift that keeps on giving: time. While others are decking the halls, is your team still drowning in tickets and tangled in project threads? Unwrap DevRev and: 🎁 Streamline repetitive tasks with intelligent automation 🎄 Enhance cross-team collaboration with seamless integration 🎅 Empower your team to focus on innovation and strategic initiatives Don't let another year pass with inefficient processes. With DevRev, your team can achieve their goals and still enjoy the holiday season! Ready to take the leap? Know more: https://dvrv.ai/49gx2Ec #DevRev #Holidayseason #Time #Automation #AgentOS #Innovate #DevRevHolidays

A single positive customer experience can lead to a lifetime of loyalty—and a single bad one can end it in a snap. Customer service isn’t just about solving problems; it’s about creating connections that drive business growth: https://dvrv.ai/41jmket Strong relationships foster trust, loyalty, and advocacy—and that’s where the magic happens. Here’s why good customer service matters: 🔹Retain more customers—because 98% of customers stick with brands they trust. 🔹Reduce churn—happy customers stay longer, boosting lifetime value. 🔹Turn customers into advocates—great experiences lead to glowing referrals. 🔹Drive revenue—satisfied customers spend more and stick around longer. Every interaction is an opportunity to delight and grow. Ready to build stronger bonds with your customers? #CustomerService #CustomerExperience #BusinessGrowth

AI is everywhere—except where it’s needed most: customer service. Teams are drowning in tickets while customers demand faster, smarter, and more personalized support. It’s time to catch up. AI agents are transforming customer service by automating tasks, driving insights, and delivering exceptional experiences: • Reflex agents handle real-time issues. • Model-based agents predict and prevent problems. • Goal-based agents focus on outcomes that matter. • Learning agents get smarter with every interaction. This isn’t just smarter support—it’s scalable, adaptive, and designed for growth. The future of customer service is agent-driven. Are you ready to lead the shift? It starts right here: https://dvrv.ai/4eTTAMq #DevRev #AIAgents #Tech

Black Friday is here, and with it comes a whirlwind of customer inquiries, support tickets, and endless notifications. But don’t worry—DevRev’s got you covered! With AI-powered workflows, omni-channel support, and real-time ticket tracking, you can tackle the busiest shopping day of the year with ease. Keep your support team aligned, respond faster, and deliver the seamless experience your customers deserve. Let DevRev turn the rush into a win for your brand. Ready to thrive this Black Friday? Learn more: https://dvrv.ai/3V9fbti #BlackFriday #CustomerSupport #DevRev

Today, we're pausing to reflect on the people who make our journey meaningful—our incredible customers and dedicated team. Every challenge faced, every solution built, and every success celebrated starts with a shared ambition: to build the world’s most customer-centric companies. It’s your trust and vision that inspire us to turn ideas into innovations and obstacles into opportunities. This Thanksgiving, we’re reminded that our greatest achievement isn’t just what we build but the relationships we nurture. Thank you for making us part of your journey. Here’s to creating, growing, and thriving—together: https://dvrv.ai/4eT77nc #Thanksgiving #Gratitude #CustomerCentric #DevRev

Your SaaS is scaling globally—users are joining from Tokyo to Toronto, and metrics are soaring. But growth brings a challenge: support tickets flood in, many in languages your team doesn’t speak. Customers in Brazil, Germany, and South Korea feel ignored when they can’t get help in their language. The fallout? Frustrated users, churn, and lost opportunities. With 68% of customers expecting support in their native language, ignoring this need is like opening global doors—without a welcome mat. DevRev’s PLuG Multilingual GPT-Powered Chat Widget breaks language barriers, fostering loyalty instead of frustration. Features like Semantic Search and AI translation empower teams to deliver seamless, localized support. Wherever your users are, deliver exceptional service with DevRev: https://dvrv.ai/49bYMKr #DevRev #Multilingual #SemanticSearch #CX

Amidst the hustle of innovation and collaboration, the Argentinian women of DevRev carved out a precious moment for themselves—a breathing session. 🌿 It wasn’t just about inhaling and exhaling; it was a pause to reflect, reset, and reconnect with themselves and each other. As the room filled with calm and clarity, it became a space for shared stories, fresh ideas, and inner balance. At DevRev, we believe that every woman belongs at the table—especially in the fields shaping the future. Through gr.ai.ce, we’re paving pathways for women to thrive in Tech and AI, offering opportunities and a community to dream, learn, and grow. Together, we’re building a world where technology includes everyone and works for everyone. Ready to be a part of the change? Learn more about gr.ai.ce: https://dvrv.ai/3ZfzExQ #WomenofDevRev #graceinitiative #WomenInTech #AIForEveryone