How do you keep your business relationships positive and professional?

1 Communicate clearly and respectfully

Communication is the key to any successful relationship. You need to communicate your expectations, deliverables, feedback, and concerns clearly and respectfully. Avoid jargon, slang, or vague terms that could cause confusion or misunderstanding. Use polite and positive language, and avoid sarcasm, criticism, or blame. Listen actively and empathetically to what the other person is saying, and acknowledge their point of view. If you have a conflict or a problem, address it directly and constructively, and try to find a mutually beneficial solution.

2 Be reliable and trustworthy

Another essential aspect of business relationships is reliability and trustworthiness. You need to follow through on your promises, meet your deadlines, and deliver quality work. If you can't fulfill your obligations, let the other person know as soon as possible, and explain the reasons and the alternatives. Don't make excuses, lie, or hide your mistakes. Be honest, transparent, and accountable for your actions. Show that you value the other person's time, money, and reputation, and that you respect their boundaries and preferences.

3 Show appreciation and recognition

Everyone likes to feel appreciated and recognized for their work and contribution. You can show your gratitude and respect by saying thank you, giving compliments, sending cards or gifts, or writing testimonials. You can also show your interest and support by asking for feedback, offering help, sharing resources, or referring business. Don't take your business relationships for granted, and don't expect anything in return. Be genuine, sincere, and generous in your expressions of appreciation and recognition.

4 Keep in touch and follow up

Business relationships are not one-time transactions. They are ongoing and dynamic interactions that require regular contact and follow-up. You need to keep in touch with your business contacts, and show that you care about them and their goals. You can use various channels, such as email, phone, social media, or face-to-face meetings, to stay connected and updated. You can also use these opportunities to share news, insights, or ideas that could benefit them or their business. Don't be too pushy, salesy, or intrusive. Be friendly, helpful, and relevant in your communication.

5 Balance work and life

One of the biggest challenges for small business owners is to balance work and life. You may feel overwhelmed, stressed, or burned out by the demands of running your business and managing your relationships. This can affect your productivity, quality, and satisfaction, as well as your health and well-being. To avoid this, you need to set boundaries and priorities, and allocate your time and energy wisely. You need to know when to work, when to rest, when to say yes, and when to say no. You also need to take care of yourself, and enjoy your hobbies, interests, and family. By balancing work and life, you can maintain your passion, creativity, and enthusiasm, and keep your business relationships positive and professional.