When selecting a third-party provider for a financial technology tool, the team was concerned about the ethical practices of the vendor, particularly regarding data privacy. I led the vendor selection process, ensuring that we chose a provider with a strong reputation for ethical data management. I conducted a thorough due diligence process, reviewing the vendor's data security certifications (such as ISO 27001) & privacy compliance (GDPR & CCPA). For example, we selected a vendor that had transparent policies regarding data ownership, ensuring that user data remained under our control. Choosing ethical vendors helps ensure that the team feels confident in the security & ethical standards of any new tools being adopted.

There can always be resistance in wanting to onboard a new technology in your fintech space. However the most important aspect is, the users' efficiency to increase in the long run. Ways to tackle this: 1. Making them understand the true value and purpose behind it. One always understands a lot better with knowing the - "Why?" 2. Involving the team in the decision making process & tool selection, can build confidence. When they feel their input is valued, they are more likely to support the transition. 3. Offer support, training, and enough time for everyone to grasp and be able to confidently use the tool.

Are you considering introducing new technology to your team but feeling overwhelmed? Don't worry, you're not alone. Implementing new tech can be a daunting task, but with the right approach, it can be a smooth transition for your team. Start by clearly communicating the benefits and purpose of the new technology, provide proper training and support, and be open to feedback and suggestions from your team. Together, you can embrace the change and make the most of the new technology for your team's success. #TechTransition #Teamwork #Innovation

Resisting new fintech tools is akin to resisting innovation itself, seeking to continue with horse-carts and opposing the automobile. Motivation has two sources: Pain and Pleasure and in this context, Pain - Draw comparisons to large banks/FIs who failed to adopt innovation and paid heavily by losing share Pleasure - Positive reinforcement - banks/FIs which either acquired or partnered with Fintechs and scaled multiple X (P.S: Resisting the temptation to name banks/FIs as examples under Pain and Pleasure!)

To get your team on board with new financial technology tools: Highlight the benefits: Explain how the tools will save time and make their jobs easier. Provide training: Offer simple training to help them learn. Introduce slowly: Start with small changes so it’s not overwhelming. Get their input: Ask for their feedback and involve them in the process. Set the example: Use the tools yourself to show it’s important. With clear communication and support, you can help the team embrace the new tools.

Highlight Benefits: Clearly communicate how the new tool will improve their workflow, save time, and reduce errors. Demonstrating tangible benefits can help alleviate resistance. Provide Training: Offer comprehensive training sessions to ensure everyone feels confident using the new technology. Hands-on workshops and ongoing support can make a big difference. Encourage Feedback: Create an open environment where team members can voice their concerns and suggestions. This can help you address any issues early on and make necessary adjustments. Involve Key Stakeholders: Engage influential team members in the decision-making process. Their buy-in can help sway others and foster a more positive attitude towards the change.

Introducing new technology can feel challenging for any team, but clear communication and support can ease the transition. - Explain how the new technology will streamline processes and benefit both the client and the company. - Emphasize how the tool will reduce routine tasks, enabling the team to focus on more creative and engaging work. - Provide comprehensive training and ongoing support to build confidence in using the new technology. - Foster open communication by encouraging team members to share feedback and voice any concerns they may have.