How can CPS help healthcare professionals overcome decision-making challenges?

One thing I've found helpful, by integrating data analytics, AI, and human expertise, we can enhance decision-making. It streamlines complex processes, offers real-time insights, and assists in diagnosis, treatment planning, and resource allocation. This holistic approach improves efficiency, accuracy, and patient outcomes, ultimately mitigating decision-making challenges in healthcare.

Creativity in problem-solving is a must. In my work as a Music Therapist, I worked with clients with anxiety and depression to expand their creativity, problem-solving abilities, coping skills, through making music, listening and responding to music and writing and analyzing lyrics. It's amazing what new ideas appear and old skills are uncovered during a session with a Board Certified Music Therapst. Using data analysis tools, new insights and approaches can be revealed. Sometimes a different visualization or a smaller sector of data will challenge an assumption we have that may have been holding us back. Deconstructing and rebuilding is an excellent way to find solutions.

Collaboration with all tools and techniques from either team members or stakeholders brings in expertise and creativity for an outcome that serves all involved.

CPS, or Creative Problem Solving, is a systematic approach to addressing challenges or issues in innovative ways. It involves thinking outside the box, exploring unconventional solutions, and fostering creativity to generate unique ideas. CPS typically follows a structured process that includes defining the problem, generating ideas through brainstorming or other creative techniques, evaluating and selecting the best solutions, and implementing them effectively. This methodology encourages collaboration, encourages risk-taking, and embraces experimentation to find novel and effective solutions to complex problems.

Creative Problem Solving (CPS) is a valuable approach for healthcare professionals facing decision-making challenges for several reasons like:- Holistic Problem Understanding Ideation and Divergent Thinking Adaptability to Complex Scenarios etc

It is always challenging to find the right answer, specially when it comes to healthcare industry. CPS lets professionals in this industry reach the right answer by going through 4 phases. Without CPS, we might end up implementing the wrong product. To prevent that, professionals need to gather all essential data for that specific issue first to define the actual problem. It is also helpful to find out patients affected by this issue and collecting personas. It may help a lot to find out causes of the issue by conducting researches on those personas. By ideating and finding possible solutions, they can test and validate their answers and start developing ideas and turn them into the final product using different types of tests.

Um exemplo que podemos ter em mente é a importância da criatividade neste modelo de ferramenta para solucionar problemas! Muitos dos problemas onde os números e dados não conseguem ser resolvidos de maneira técnica e científica o que resolve é a criatividade, é o trocar idéias, envolver o time .. pensar além do tradicional!

La Solución Creativa de Problemas (CPS), más que un método concreto, es un enfoque que destaca por la búsqueda de soluciones originales y su evaluación antes de la implementación. Su principio fundamental y clave para un rendimiento óptimo es la diversidad. Cuanto más heterogéneas sean las ideas, mejor se contrastan, permitiendo un análisis integral para definir con claridad el problema y proponer soluciones refinadas. En este proceso, la libertad creativa y el criterio real son elementos indispensables para la resolución efectiva de problemas. La CPS se convierte así en una herramienta valiosa que fomenta la innovación a través de la sinergia de ideas diversas y el enfoque cuidadoso en la calidad de las soluciones propuestas.

Always apply your past experiences's outcomes that worked best in the long run. The longer the better. In the mean time keep on learning as much and varied as possible in order to expand your bagage usable on the appropriate spot.

Clinical Decision Support (CDS) systems, a type of CPS, can assist healthcare professionals in overcoming decision-making challenges. These systems provide real-time, patient-specific information, helping professionals make accurate diagnoses and personalized treatment plans. They can integrate and analyze large volumes of data from various sources, leading to more precise care. CDS systems also support shared decision-making, allowing healthcare professionals and patients to collaboratively decide on the best course of treatment. Furthermore, they fit into the clinical workflow, providing actionable and practical knowledge at the point of care. This leads to improved patient outcomes and more efficient healthcare delivery.

It offers explorative options that will not only enhance the quality of decisions taken but also foster innovation and by extension growth in a good measure.

This is in an ideal case though. We need to accept that not all healthcare workers may come with convergent or divergent thinking skill sets, usually it’s the latter given the nature of their jobs being so processed driven. As such, we could perhaps look to the environmental factors that can help them be creative - do they have time, bandwidth, creative outlets such as a game zone/art or ideas wall? Is this part of their key objectives and results? If it’s not, then the likelihood for CPS to stick will be harder.

CPS brings tools and techniques to a complex situation that requires a decision but uses methods to marginalize a bias and come to an outcome that would have otherwise been ignored or unfounded. CPS affords the opportunity to address the uncertainty of a problem while testing and refining solutions - even while gleaning lessons learned from failures. Encouraging innovation allows for the needs of patients, care givers, and providers to use the medical criteria needed and feedback of patients to improve quality of services offered.

Healthcare professionals are inevitably faced with a number of dilemma in their workplace. Some of these potential decisions could have ethical, legal or societal implications. Risk assessment is paramount. The concept of risk assessment in healthcare practice underscores the following: 1. The need to harness potential benefits, while minimizing risk (harm) to the patient. 2. Considering the risk-benefit ratio of a particular choice of therapy. CPS skill helps you prepare for such times when a decision must be made. This is because doing nothing is considered an abuse of power. With CPS, one can garner needed experience which will be useful in other fields of life.

according to me : CPS (Creative Problem Solving) is useful in healthcare for several reasons. It helps professionals think broadly, avoiding biases and exploring diverse options. CPS enables coping with uncertainty by testing and refining solutions, fostering innovation, and improving to meet patient and colleague needs effectively.

No meu trabalho na área da saúde, o CPS amplia meu pensamento, evitando vieses cognitivos. Com o pensamento divergente e convergente, exploro opções. Lidar com incerteza é mais eficaz, testando e refinando soluções. Promovo inovação usando critérios e feedback para garantir qualidade e relevância.

Healthcare professionals can confidently employ the Creative Problem Solving (CPS) method by following a structured process that involves identifying the problem, generating ideas, evaluating solutions, and planning implementation. For example, if a hospital is experiencing capacity constraints, they can confidently use CPS to brainstorm innovative strategies for optimizing resource utilization improving patient flow, and exploring in-home care options.

When I think about healthcare workers, I think less of management and more front line workers dealing with the day to day operations and issues that turn up such as delivery delays, overwhelmed schedules, overcrowding for instance. These issues often get siloed because dealing with case work and patients can be much. CPS will be useful only if we can inculcate a culture for creative thinking. This requires a certain joy to solving problems or wanting to deal with them in the first place. So any first steps in a change management initiative could involve checking in on staff and where they’re at first. Frontline workers cannot be missed if we want to solve the real problems affecting our stakeholders.

Estudando problemas na área específica da saúde, e conhecendo problema e os players envolvidos o mais assertivo seria acumular o maior número possível de ideia, de diversidade, envolvendo as pessoas para realmente dar opiniões as mais diversas, criteriosamente ir filtrando as que considere mais adaptáveis dentro da empresa, seguir para uma implementação conduzida, medir, monitorar e corrigir!!

An example of areas where CPS can be applied is Supply Chain Management of Pharmaceuticals and Medical Commodities. This is because of the following reasons: 1. There is an overwhelming out of stock syndrome in a good proportion of health facilities. 2. There is observed knowledge deficit among pharmacists in proper handling of Pharmaceutical and related products. 3. There is need for Commodity Security of pharmaceutical and health products. Health Commodity Security exists when every person is a able to obtain and use quality health products whenever s/he needs them. The commodity security has a frame work which ensures the achievement of FOUR LOGISTIC PILLARS, which include: a. Forecast b. Finance c. Procure d. Deliver

what i think is that Clarify the problem or goal: Define the situation and identify stakeholder needs. Generate ideas: Use brainstorming, mind mapping, or other techniques to generate diverse ideas. Evaluate and select: Assess ideas based on feasibility, desirability, viability, or novelty. Refine and elaborate: Develop selected ideas further using techniques like storyboarding or morphological analysis. Plan and execute: Create an action plan using tools like Gantt charts or stakeholder analysis. Monitor and measure: Track progress and outcomes using feedback loops, SWOT analysis, or balanced scorecards.

I agree with the notion of applying different tools for CPS by healthcare professionals. However, depending on the role of the healthcare professional and the priority of finding a solution, the approach must be adequate to the context. Time is a crucial factor that can alter the efficency and productivity of healthcare professionals and accordingly the amount of communication between peers. Based on my own experience, oral communication increases the success rate of CPS and this must be considered in the context of the problem solving.

7 steps of the creative problem solving process 1. Identify the goal. Before solving the problem, you need to fully understand the problem you're trying to solve. ... 2. Gather data. ... 3. Formulate challenge questions. ... 4. Explore ideas. ... 5. Come up with solutions. ... 6. Create an action plan. ... 7. Take action.

Em minha prática na saúde, aplico o CPS para resolver diversos desafios, desde melhorar o atendimento ao paciente até otimizar fluxos de trabalho. Começo clarificando o problema, gerando ideias variadas com técnicas como brainstorming. Avalio e seleciono as melhores usando critérios como viabilidade. Refino as escolhidas com análise morfológica e, finalmente, executo o plano com técnicas como gráfico de Gantt. Monitoro os resultados com análise SWOT, garantindo melhorias contínuas.

Gallup found that if an organization can meet 3 criteria for creativity, it increases the employees who are empowered to innovate from 20% to 70%. The criteria are simple: 1. Time to be creative 2. Expectation to be creative 3. Freedom to take risks. Leading with these three foundations, then applying CPS approaches and supportive programs and exercises, will result in a team that is agile and constantly improving. Also, a creative environment fosters employee engagement, talent retention, and job performance and satisfaction. CPS is a tool to apply to workplace culture to increase creativity and innovation, with remarkable results.

Enhancing Critical Thinking Skills. Creative problem-solving encourages students to think outside the box and explore unconventional solutions. The process of brainstorming potential solutions naturally leads to creative ideas.

Em minha prática na saúde, o CPS aprimora a qualidade das decisões, eleva a satisfação do paciente e fortalece a colaboração. Proporciona soluções alinhadas às necessidades dos pacientes, promovendo confiança e lealdade. Fomenta uma cultura de abertura e inovação, diferenciando-se dos concorrentes e adaptando-se a desafios emergentes. Isso impulsiona a capacidade de inovação e o desempenho, essenciais em um ambiente de saúde dinâmico.

The benefits of CPS (Creative Problem Solving) in healthcare include: - Enhanced decision-making quality and efficiency - Increased patient satisfaction and loyalty - Improved teamwork and collaboration - Boosted innovation and competitiveness CPS offers a structured process with tools and techniques supporting effective problem-solving. It aligns solutions with patient needs, fosters a culture of openness and co-creation, and generates novel solutions for competitive advantage.

We all have our go-to frameworks and tools. There are lots of resources. I have trained on Creative Problem Solving, Human Centered Design and a few others. These 2 are my favorite because the mindsets- collaboration, empathy, holding judgments, etc - are applicable to complex problems like those faced in highly regulated categories such as Healthcare, Banking, Education. These mindsets and skillset help teams gain awareness of their blind spots so they can solve problems collaboratively and design solutions that work for stakeholders.

Challenges for incorporating a formal CPS approach in healthcare stems from the time and expertise required. Involving front line workers in the process is difficult, due to time and energy commitments. A better approach would be to train all employees at every level on how to apply CPS principles in their daily duties, in addition to having formal CPS workshops and problem solving facilitation approaches. If all employees were empowered and supported in solving problems at the source, and given the tools and the parameters within which to work, more solutions would be found. Then, combine that with cross functional collaboration and communication so that other areas can learn from each other, for a creative culture.

Caregivers face time limitations and availability to contribute to the process CPS relies upon; therefore, the feedback to incorporate the process is marginalized. Or, the input from those most knowledgable is passed up for the next best substitution. Support from leadership through the ranks to the employees or staff would render the process more effective and valuable to all involved. Challenges abound, but those supported by leadership to participate at the same level as all employees and care givers would increase buy-in from the employees - creating a team approach for a team problem.

A utilização do metodologia CPS para solucionar problemas têm inúmeros desafios, incertezas e risco! Não é um método exato e requer entendermos que é útil quando uma solução exata não é possível! Devemos realmente conhecer o time e a empresa em detalhes para apostar em idéias predominantemente criativas! Cuidar para implementar o que possamos retroceder se necessário!

Constrains such as time, budget or regulations can actually enhance our creativity. I often talk about creating inside the box as it gives us a frame and then we need a freedom within that frame.

There is a difference between creative problem solving and logical creative problem solving. So often teams gravitate towards logical creative problem solving tools because they’re familiar, make sense and are easy to understand. Creative problem solving tools that don’t rely on logic can push people out of their comfort zones, with initial ideas that arise sounding weird and impractical. Managing expectations about how accessing a more creative part of our mind can feel strange is therefore important. Creative solving tools (of the non logical variety) might include: metaphor; drawing; poetry: stories; collage; dance (a stretch for many) and so on.

Challenges of CPS (Creative Problem Solving) include: Overcoming resistance Embracing change and uncertainty may be difficult for some stakeholders. Balancing creativity and constraints: Considering practical limitations such as time, budget, and regulations while fostering creativity. Integrating CPS with other methods: Understanding CPS aligns with existing processes and methods and integrating them. Cultivating a growth mindset: Encouraging mindset that embraces innovation, and learning. Communicating benefits to stakeholders: Articulating the advantages of CPS and gaining buy-in from all involved parties.

The most important part of CPS is clarifying the subject, knowing the exact problem precisely before every action could catalyse the whole route of the implementation.

Incorporating CPS into daily practices requires healthcare professionals to cultivate a mindset open to exploration, experimentation, and feedback. CPS offers a method to break free from traditional thinking patterns, enabling them to devise novel solutions to problems ranging from patient care and treatment plans to operational efficiencies and team dynamics. Engaging in CPS healthcare teams expands their perspective, enhances collaborations among multidisciplinary teams, improves patient outcomes by developing tailored care plans to address individual needs, and increases adaptability. Most importantly, they start fostering a culture of continuous improvement with reflection and feedback as integral to their processes.

CPS strategies need to be more transparent, inclusive, etc. So, to do this, we need to embrace all the AI tools available now for any needs we want to address and to create new AI tools that can help us to make a better future for our future generations. For example, in my company, we started to use Apple Vision Pro and AI tools that help us to do our research more efficiently, clearly, and deeply and to bring to our final clients what they need to know and how they can manage the future of their company, projects, etc., they request our services to provide to them as well. I believe that holographic AI tools evolution will be a great help to do the medical, sociological, etc., research that we’re doing now for our clients.

Remember, CPS in healthcare isn't just about solving problems; it's about humanizing the process, adding a dash of humor when the pressure mounts, and remembering that at the heart of every decision is a person. It's about seeing past the charts and the codes to the human stories they represent. So, as you navigate the CPS journey, pack your toolkit with not just strategies and techniques, but also with empathy, humor, and a deep breath. After all, sometimes the best solution starts with a laugh and a reminder that we're all in this together.

According to me the decision making for healthcare sector can be addressed as below Step1: All medical information must be digitised Step2: All medical experiences of doctors to be digitised Step3: Have AI to refer details from the above two steps and suggest the best option. Then the medical professionals can take the final decision.

It is essential to establish a clear and precise goal from the very beginning. For instance, setting a target of achieving a 90% adoption rate of the new standardized documentation practices by physicians, eliminating clinical records' overtime, and reducing chart coding turnaround time from 60 days to 23 days can lead to improved documentation. This, in turn, enables the health center to capture the acuity and treatment of patients accurately, thus improving the overall quality of care. Therefore, when implementing CPS in healthcare, it is imperative to integrate technology solutions that enable ideation, collaboration, and effective decision-making processes.