KeysightCare Solution 選購指南
簡易說明書
KeysightCare is a complete support service for your Keysight solution, offering technical support, repair and calibration, software updates and notifications, and customer care review. KeysightCare helps you stay ahead of the curve and accelerate the win by providing committed turnaround times and access to technical experts. KeysightCare Solution services are specifically designed for R&D or manufacturing solutions that use Keysight hardware and software.
KeysightCare Solution services offer two levels of support: Basic and Premium. Basic service provides repair and calibration coverage, self-service web portal and knowledge center, and technical support response time of 2 business days. Premium service provides faster response and turnaround times, onsite technical support, software configuration support, preventive maintenance, application of service notes, and customer care review twice a year.
You can learn more about KeysightCare Solution services at www.keysightcare.com or contact your local Keysight office at www.keysight.com/find/contactus. You can also download the KeysightCare Solution Selection Matrix at www.keysight.com/find/keysightcare-solution-matrix to compare the features and benefits of each service level. KeysightCare is your priority-one connection to your teams, providing committed, accessible, and proactive engagement.