Preparing for ISO Certification Audit – A Plain English Guide: A step-by-step handbook for ISO practitioners in small businesses
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About this ebook
“Before you decide if your company should go for the certification, you have to ask yourself one important question: Do you really need it?” This book is a complete guide that will not only help you decide on this crucial concern, but also lead you from the beginning of the certification project to the end. This book is not focused solely on one ISO standard – the certification process is the same for any standard, so the book is adapted in such a way that it is perfectly acceptable for ISO 9001, ISO 14001, ISO 27001, ISO 20000, ISO 22000, OHSAS 18001, ISO 13485, and IATF 16949.
Kosutic wrote Preparing for ISO Certification Audit: A Plain English Guide primarily for beginners in this field, and for people with moderate knowledge about ISO certification. The book is structured in such a way that someone with no prior experience or knowledge about ISO standards can quickly understand how the whole certification process works, and what steps to take for its successful completion.
This book is a straightforward guide for ensuring your company passes the certification audit, leading you through the following steps:
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The final check before going for the certification – this part of the book explains in detail all the necessary steps that need to be done before going for the certification.
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How to choose a certification body – here you will learn about the most important criteria for choosing the certification body. Among others, you should consider the reputation, specialization, and experience of a certification body.
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Steps in the company certification and how to prepare – in this part of the book you will learn more about the Stage 1 audit, Stage 2 audit, and surveillance visits – the three main steps in the certification process.
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Which questions the certification auditor may ask – this section of the book will give you insight into how the certification auditors usually perform the certification audit, explaining what documentation you should prepare, what evidence the auditor will try to find, and what kind of questions you can expect during the certification interview.
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How to talk to the auditors to benefit from the audit – “Don't forget that auditors are only people, and no matter how professional they are, they will always be glad if you treat them fairly, and will be negative if you treat them badly.”
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What the auditor can and cannot do – this section is also very important in order to prepare your company for the certification audit. You have to be aware that there are borders that a certification auditor shouldn’t cross.
Written in plain English with easy-to-understand language, this is the only book you will ever need on the subject.
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Becoming Resilient – The Definitive Guide to ISO 22301 Implementation: The Plain English, Step-by-Step Handbook for Business Continuity Practitioners Rating: 5 out of 5 stars5/5
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Reviews for Preparing for ISO Certification Audit – A Plain English Guide
7 ratings3 reviews
- Rating: 4 out of 5 stars4/5nonconforming part but a lot of interesting points have been raised
- Rating: 4 out of 5 stars4/5For short information about preparation, it gives a good guide.
- Rating: 5 out of 5 stars5/5excellent book and very summarized on nature which make it easy to read
Book preview
Preparing for ISO Certification Audit – A Plain English Guide - Dejan Kosutic
Preparing for ISO Certification Audit:
A Plain English Guide
Also by Dejan Kosutic:
Secure & Simple: A Small-Business Guide to Implementing ISO 27001 On Your Own
9 Steps to Cybersecurity: The Manager’s Information Security Strategy Manual
Becoming Resilient: The Definitive Guide to ISO 22301 Implementation
ISO 27001 Risk Management in Plain English
ISO 27001 Annex A Controls in Plain English
Dejan Kosutic
Preparing for ISO Certification Audit:
A Plain English Guide
A Step-by-Step Handbook for ISO Practitioners in Small Businesses
Advisera Expert Solutions Ltd
Zagreb, Croatia
Copyright ©2016 by Dejan Kosutic
All rights reserved. No part of this book may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without written permission from the author, except for the inclusion of brief quotations in a review.
Limit of Liability / Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representation or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. This book does not contain all information available on the subject. This book has not been created to be specific to any individual’s or organization’s situation or needs. You should consult with a professional where appropriate. The author and publisher shall have no liability or responsibility to any person or entity regarding any loss or damage incurred, or alleged to have been incurred, directly or indirectly, by the information contained in this book.
First published by EPPS Services Ltd
Zavizanska 12, 10000 Zagreb
Croatia
European Union
http://advisera.com/
ISBN: 978-953-8155-00-0
First Edition, 2016
ABOUT THE AUTHOR
Dejan Kosutic is the author of numerous articles, video tutorials, documentation templates, webinars, and courses about ISO 27001, ISO 22301 and other ISO standards. He is the author of the leading ISO 27001 & ISO 22301 Blog, and has helped various organizations including financial institutions, government agencies, and IT companies implement information security management according to these standards. He holds numerous certificates, among them ISO 27001 Lead Auditor and ISO 9001 Lead Auditor.
Click here to see his LinkedIn profile
TABLE OF CONTENTS
ABOUT THE AUTHOR
PREFACE
1 INTRODUCTION
1.1 WHY SHOULD YOUR COMPANY GO FOR THE ISO CERTIFICATION?
1.2 CERTIFICATION VS. REGISTRATION VS. ACCREDITATION
1.3 WHO SHOULD READ THIS BOOK?
1.4 WHAT THIS BOOK IS NOT
1.5 ADDITIONAL RESOURCES
2 ENSURING YOUR COMPANY PASSES THE CERTIFICATION AUDIT
2.1 STEPS BEFORE GOING FOR THE CERTIFICATION – THE FINAL CHECK
2.2 HOW TO CHOOSE A CERTIFICATION BODY
2.3 STEPS IN THE COMPANY CERTIFICATION AND HOW