About
With over a decade of digital experience, I’m known for delivering exceptional customer…
Articles by Tom
Contributions
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How can you excel in service sales and become a top performer?
It’s essential to shift away from the term “handling objections,” as it can create a sense of conflict. Instead, viewing them as “complaints” that require support, listening, and collaborative problem-solving is more constructive. Whether it’s addressing cost, timing or building trust, the focus should be on actively listening, asking questions, and providing relevant information to guide clients toward a better understanding and informed decision. Ultimately, it’s about creating a positive and supportive environment, regardless of the client’s final decision. Sometimes the long game works too.
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How can you excel in service sales and become a top performer?
Listening attentively is an art crucial for any sales professional. Whether in-person or online, it's vital to hone your listening skills, ask probing questions, clarify uncertainties, and recap what the client has shared to ensure mutual understanding. Reflecting on my experience, prioritising active listening would be my top advice if I could advise my younger self starting out in sales over a decade ago.
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How can persuasive writing improve your landing page?
I would recommend using language that is clear, engaging and tailored to your niche to capture your visitors' interest, guiding them seamlessly through your offers/services. Ensure your CTAs are well-defined, making it easy for visitors to navigate the next steps. Consider introducing elements like urgency and scarcity to create a sense of excitement, encouraging visitors to convert.
Activity
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As we near the end of 2024 I can't help but celebrate the brilliant work Ellen Murphy has done this year. She joined us in the new year to cover…
As we near the end of 2024 I can't help but celebrate the brilliant work Ellen Murphy has done this year. She joined us in the new year to cover…
Liked by Tom Kingham
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What a delightful way to celebrate Christmas with the Fellowship team. We had a wonderful Christmas meal on Friday night in Mr G’s private dining…
What a delightful way to celebrate Christmas with the Fellowship team. We had a wonderful Christmas meal on Friday night in Mr G’s private dining…
Liked by Tom Kingham
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It's that time of the year again when #Spotify exposes our musical obsessions! 🎶 Disclaimer: We may have made some of these up 🙈 What does your…
It's that time of the year again when #Spotify exposes our musical obsessions! 🎶 Disclaimer: We may have made some of these up 🙈 What does your…
Liked by Tom Kingham
Experience
Education
Licenses & Certifications
Volunteer Experience
Honors & Awards
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BIMA 100
BIMA (British Interactive Media Association)
Category: Client Services and Project Management
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Last week, several representatives from Community Pharmacy Derbyshire and Community Pharmacy Nottinghamshire visited HubRx to view their hub & spoke…
Last week, several representatives from Community Pharmacy Derbyshire and Community Pharmacy Nottinghamshire visited HubRx to view their hub & spoke…
Liked by Tom Kingham
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🎅 Spreading Christmas Cheer for a Great Cause! 🎄 Once again, the Byotrol team is raising money for Save the Children UK this Christmas and taking…
🎅 Spreading Christmas Cheer for a Great Cause! 🎄 Once again, the Byotrol team is raising money for Save the Children UK this Christmas and taking…
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🎄✨ Our Pharmacy+Health Christmas Fuddle at head office was a heartwarming celebration of teamwork and success! Our CEO, Daniel Lee shared his…
🎄✨ Our Pharmacy+Health Christmas Fuddle at head office was a heartwarming celebration of teamwork and success! Our CEO, Daniel Lee shared his…
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Less than 7 working days until I'm off for Christmas, so here's my proudest moments of 2024 - because hey, you've got to toot your own trumpet…
Less than 7 working days until I'm off for Christmas, so here's my proudest moments of 2024 - because hey, you've got to toot your own trumpet…
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2 new wienerberger UK trailers hitting the road next week! Thank you to Barron Wood Distribution Ltd for being an excellent partner of ours and…
2 new wienerberger UK trailers hitting the road next week! Thank you to Barron Wood Distribution Ltd for being an excellent partner of ours and…
Liked by Tom Kingham
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Thanks, Simon Hemington, for driving us to the 50th MK Geek Night on Thursday evening - it was well worth the effort in the rain! The talks were…
Thanks, Simon Hemington, for driving us to the 50th MK Geek Night on Thursday evening - it was well worth the effort in the rain! The talks were…
Liked by Tom Kingham
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I'm feeling proud today as StudioHawk UK got our first award from the 2024 UK Search Awards last night!! 🏆 I'm very proud of my StudioHawk team…
I'm feeling proud today as StudioHawk UK got our first award from the 2024 UK Search Awards last night!! 🏆 I'm very proud of my StudioHawk team…
Liked by Tom Kingham
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🎄 Christmas Shutdown Announcement 🎄 The festive season is nearly upon us, and we want to let you know our plans so you can get everything sorted…
🎄 Christmas Shutdown Announcement 🎄 The festive season is nearly upon us, and we want to let you know our plans so you can get everything sorted…
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These two men have been instrumental in helping me get to where I am today. Chris Bantock supported me really early on in my journey and helped…
These two men have been instrumental in helping me get to where I am today. Chris Bantock supported me really early on in my journey and helped…
Liked by Tom Kingham
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Class morning running the Marathon at the Big Vokesy Challenge in memory of Archie and Kate Vokes. The Alderley Park course was amazing and the…
Class morning running the Marathon at the Big Vokesy Challenge in memory of Archie and Kate Vokes. The Alderley Park course was amazing and the…
Liked by Tom Kingham
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We are pleased to announce that Andre has passed his Assessment of Professional Competence to become a Member of the Royal Institution of Chartered…
We are pleased to announce that Andre has passed his Assessment of Professional Competence to become a Member of the Royal Institution of Chartered…
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