Sumeet Goenka

Microsoft’s recent $1.5 billion investment into Abu Dhabi’s artificial intelligence group G42 marks a strategic shift in the global AI and B2B sales and marketing landscape. This partnership signifies a deeper integration of AI technologies that can transform B2B sales processes and marketing strategies. Like many forward-thinking B2B businesses, Norfolk Consulting Group focuses on leveraging AI to analyze customer data comprehensively, improving customer journey mapping and success outcomes. AI facilitates meaningful conversations by automating routine tasks and enhancing marketing efforts, allowing sales teams to engage more effectively with prospects. Norfolk Consulting Group ⚡ views AI as a means to enrich and humanize B2B interactions, supporting more connected, responsive, and personalized B2B experiences. This approach positions them at the forefront of technology, bridging the gap between companies and their customers. The collaboration between Microsoft and G42 highlights the global trend towards using AI to enhance B2B relationships, focusing on technology as a facilitator of meaningful conversations rather than a barrier. #AIInnovation #B2BStrategy #MeaningfulConversations #Microsoft #OpenAI #AbuDhabi

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I’m excited to share that Sushant Warikoo's latest blog, “5 Retail Trends Shaping the Experience Economy,” has been featured in Total Retail’s latest publication! 🎉 In this article, Sushant from Cognizant dives deep into how these 5 transformative trends are helping retailers embrace a new era of cognitive retail: 1.       Experiences over products: Customers are prioritizing memorable experiences over mere products. 2.       Beyond contactless checkout: Reducing friction for guests means more than just seamless checkouts. 3.       Data-driven personalization: Personalization is only as strong as the data foundation it’s built on. 4.       Customer-centric supply chain: Strengthening the supply chain through eyes of the customer. 5.       Associate experience matters: Recognizing the pivotal role of associate experience in enhancing customer experience. Curious to learn more about how customers are driving the experience economy and why it’s crucial for retailers to gear up for cognitive retail? Dive into the full article here: 5 Retail Trends Shaping the Experience Economy (https://lnkd.in/gh7ZGD5u). #ExperienceEconomy #CustomerExperience #Innovation #RetailTransformation

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According to IBM, 77% of businesses either integrate AI into their workflows or plan its adoption, indicating AI's deepening penetration into corporate strategies https://lnkd.in/eUCfnqgk By fully understanding AI's economic terms and preparing for its broad impacts, business leaders can better navigate this dynamic terrain #leadership Forbes

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Businesses are increasingly turning to GenAI as a game-changer for unlocking new dimensions of value. Our partnership with MIT Sloan has uncovered that one dynamic method is through the AI-enabled transformation of KPIs. Remarkably, firms that adopt AI to refine their KPIs are 4.3 times more successful in achieving enhanced functional alignment. A standout example of this strategy in action is at Wayfair, where AI-driven insights have revolutionized traditional sales metrics. By gaining a nuanced understanding of customer behavior, Wayfair has been able to tailor recommendations more effectively, resulting in improved retention across various categories. This transformation demonstrates how intelligently redesigned KPIs can seamlessly convert raw data into actionable business strategies. #AI #ValueCreation #Strategy 

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The History of Oracle Cards Oracle cards, known for their mystical insights and spiritual guidance, have intrigued humanity for centuries. These decks are more than just cards; they're windows to the subconscious, tools for personal exploration, and companions in the journey of self-discovery. Learn more about the history of oracles on the blog: https://lnkd.in/gX2RyJUd

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The retail landscape is rapidly evolving, driven by changing consumer expectations, technological advancements, and global supply chain challenges. Workforce issues are crucial; to stay competitive, retailers must create a compelling value proposition that attracts and retains talent, leveraging tech-enabled experiences to engage and empower employees. A digitally savvy, data-fluent, and diverse workforce is key to driving both customer engagement and business success. Engaged employees lead to engaged customers - a win-win for retail. #retail #talent #workforce #data RETHINK Retail Proud to be a #RethinkRetailTopExpert

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A great analysis from my friends at Bain & Company. It's time to embrace technology as the most critical enabler of #businessresilience. #Retailers must move beyond merely maintaining existing systems to modernizing and future-proofing their operations, a challenge often compounded by the complexity of technology. Successful retailers have shown that elevating #technologyfkuency to senior levels, adopting flexible systems, and investing in rapid #valuerealization are key strategies. I do see this #modernization imperative extends beyond retail, affecting industries like #financial services and #healthcare as well. Thoughtworks HITEC Fraysis Moronta CIO Tech Talk Rachel Laycock Linda Pfaff Richard Kick

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Which technology trends will be crucial for companies in 2024? Check out the insightful report by #McKinsey in the first comment for #CIOs, highlighting the evolution of various technology trends over the past two years. Discover which technologies are still in the innovation & testing phase and where practical use cases for scaling up already exist. #digitalmindset

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🌟 Finance Transformation: From Strategy to Execution 🌟 What an exhilarating experience it was to co-host the "Finance Transformation: From Strategy to Execution" workshop at the EY "AI: Beyond the Hype" event, alongside two titans of industry transformation, Hussain, Transformation Lead - Business Group Europe at FrieslandCampina, and Vladimir, Finance Business Manager at Microsoft. Hussain kicked off the session with a deep dive into the finance transformation journey, offering sage advice and practical guidance for companies embarking on this pivotal path. His insights set the stage for a comprehensive understanding of the transformation process. I had the opportunity to share our approach to building an AI-Ready data platform, showcasing our recent success with cashflow forecasting. This use case highlighted the efficiency gains achievable in finance functions when leveraging Microsoft's cutting-edge technology. Vladimir then provided a fascinating look into how Microsoft applies their own AI tools internally to revolutionize their finance operations, offering a unique perspective from a tech giant that practices what it preaches. The workshop was a hive of engagement, culminating in a dynamic Q&A session where the audience's enthusiasm and inquisitive questions underscored the success of our event. I am immensely grateful to Hussain and Vladimir for their invaluable contributions and for taking the time to share their expertise with us at EY Wavespace. Your presentations were not only informative but also inspirational, sparking a multitude of ideas among our attendees. As we look to the future, I am excited about the potential of AI, Data & Analytics to transform finance functions across industries. I am eager to continue this journey, helping businesses leverage these technologies to achieve new levels of efficiency and insight. Thank you to everyone who joined us, and let's keep pushing the boundaries of what's possible in finance transformation. Simon van Ulden, Derk-Jan van der Wal, Rik Koenis, Sven de Been, Vincent M., Bart Breggeman, Jonathan Eggersman, Mengyuan (Millie) Fu, Nina Barchukova, Adil Modak #AIBeyondTheHype #FinanceTransformation #AI #AIReady #DataPlatform #CashflowForecasting #Microsoft #FrieslandCampina #RFC #EY #ArtificialIntelligence #AIUseCases #EYWavespace #DigitalTransformation #Tech #Innovation #ThankYou 

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"If the business case doesn’t stack up because of the cost of computing or training the models, then we’re not going to see the impact of AI on business activity that many people anticipate.” Indeed. With many companies still in the experimentation stage of AI, cost of compute has not yet become a material issue to manage. But it's definitely coming. Executives expect cost of computing will climb 89% between 2023-25 according to a recent report by the IBM Institute for Business Value. And 70% cite GenAI as a critical driver of this increase. Solving this will be a critical competency. And it requires a multi-faceted approach: - Ballparking potential AI / compute costs during the planning / ideation stage - Multi-model AI development, with broad use of smaller, more efficient models - Improving coding efficiency (using GenAI), with an eye on managing compute and energy consumption - Building AIOps capabilities to intelligently route requests to the the most efficient model - Being more proactive with regard to Hybrid Cloud / compute - Using AI in ITOps and FinOps to monitor and manage costs (And probably a half dozen others that require more technical chops than I possess) As these costs increase, it will become an issue that moves beyond the CIO / CTO office, escalating to the CFO, COO, and CEO. But ultimately, brands "that best manage these costs will be able to run their business like a high-performance machine—reducing drag while using the latest technology to outpace the competition.” #AI #GenAI #compute #cost https://lnkd.in/edXj-4mz

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Technology priorities for 2024 👇 According to Boston Consulting Group (BCG) [Source: BCG’s survey]: 89% of executives rank AI and GenAI as a top-three tech priority for 2024.The course for the future is set. How do you prioritize AI in your strategy? #AI #KI #GenAI #GenerativeKI #KIBeratung #AIConsulting #GenerativeAI #OpenAI #Consulting

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Are you looking for a competitive advantage? Take a look at this insight from IBM Think 2024: 59% of CEOs—including 72% of top performing CEOs—agree that competitive advantage depends on who has the most advanced generative AI. Find out more by reading the upcoming 2024 CEO Study from the IBM Institute for Business Value.

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🔍 Harnessing AI in Modern Enterprises AI is transforming businesses by enhancing decision-making, automating tasks, and driving innovation across industries. From personalised marketing in retail to predictive diagnostics in healthcare, AI's potential is immense. However, ethical considerations like bias, privacy, and job displacement must be addressed. As leaders, let's leverage AI responsibly to revolutionise our organisations 💡 How are you planning to integrate AI into your business strategy? #AI #DigitalTransformation #Leadership #Innovation

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#AI #retail #futurespeculation: At 23:15 through 24:40 in Satya's #microsoftbuild keynote, he shows the idea of a retail website providing a rich product conversation and suggestions to a customer via AI. "Any app, any website, can be turned into a full multi-modal conversational canvas." This kind of product purchase path may well happen AND I would go further to say that many future product selections will be done by people at home or on the move, solely by speaking with their own personal AI rather than visiting any websites directly. I've already found myself exploring product details and options via ChatGPT 4o and the edges of this capability are clearly visible. Around a year back I posted the idea that your next customer may well be an AI agent. We're now one step closer to this reality ... something to think about!

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AI: The Catalyst for Unprecedented Productivity By Carsten Krause, November 19, 2024 In today’s fast-paced business landscape, the question is no longer whether to adopt artificial intelligence (AI) but how quickly and effectively it can be implemented to gain a competitive edge. AI has transitioned from being a niche tool to a central driver of productivity and innovation across industries. #AI+HI #artificialintelligence https://lnkd.in/ewzUeWDD

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