Steve Mackenzie

Steve Mackenzie

Area Retail Manager at Motor Fuel Group

Deal, England, United Kingdom
1K followers 500+ connections

About

A confident self motivated individual willing to give 100% to ensure success is achieved through the effective training of staff in order to be number 1 within the company I am working for

Activity

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Experience

  • Motor Fuel Group Graphic

    Area Retail Manager

    Motor Fuel Group

    - Present 8 years 3 months

    South

    Accountable for the safe operation of up to 20 petrol service stations with a convenience offer
    Ensuring all contract managers are compliant and assisting in training and development where required
    Ensuring store standards are of a great standard
    Promoting excellent customer service in order to build a firm customer base and encourage future sales opportunities

  • BP Graphic

    Retail Store Manager

    BP

    - 2 years 11 months

    East Grinstead (North End)

    Responsible for the smooth running of the store and forecourt including trialling an M&S Café Food to Go offer in store
    Accountable for the store achieving on all KPIs including fuel sales, shop sales, mystery shopper, food audit, financial audit, training, optimisation. dry stock loss,cash loss
    Ensuring all staff remain fully trained and follow company policies and procedures
    Execute promotions in a timely manner accurately and efficiently
    Be a role model for fellow colleagues…

    Responsible for the smooth running of the store and forecourt including trialling an M&S Café Food to Go offer in store
    Accountable for the store achieving on all KPIs including fuel sales, shop sales, mystery shopper, food audit, financial audit, training, optimisation. dry stock loss,cash loss
    Ensuring all staff remain fully trained and follow company policies and procedures
    Execute promotions in a timely manner accurately and efficiently
    Be a role model for fellow colleagues ensuring excellent customer service is delivered at all times
    Offering support and guidance to colleagues where appropriate enabling them to develop and progress with their career path

  • Sales Manager

    Veg-UK

    - 3 months

    St Nicholas-at-Wade ,Kent

    I am responsible for the Sales Team
    Weekly Sales Figures
    Motivation of staff
    Targeting of new business
    Organising Sales Meetings
    Run to plan and execute Sales Campaigns
    Plan strategic offers for all customers
    Push the sales team to greater achievements and encourage them
    Ensuring the team is supported well

  • BP Graphic

    RETAIL STORE MANAGER

    BP

    - 6 years 7 months

    RESPONSIBLE FOR THE HEALTH AND SAFETY OF THE FORECOURT AND STORE AND ALL CUSTOMERS,STAFF AND CONTRACTORS
    ENSURED KPIS WERE EFFECTIVELY MET BY ENSURING STAFF WERE FULLY TRAINED AND PERFORMANCE MANAGED WHERE NEEDED.
    HAD RESPONSIBILITY FOR 2 DEPUTY MANAGERS 1 DUTY MANAGER AND 21 CSAS

  • Area Manager

    2006 - 2007 Park Garage Group

    - 1 year 1 month

    Had responsibility for the operation of 20 petrol stations including recruitment of managers, appraisal of staff, full profit and loss accountability, disciplinary matters,
    And liasing with managers and staff in order to increase sales.

  • Total E&P Graphic

    STORE MANAGER

    Total E&P

    - 2 years 1 month

    responsible for retail standards ,profitability of shop and forecourt sales , stock control ,staff training, merchandising, achieving kpis and mystery shopper awards

  • P&O Ferries

    P&O Ferries

    7 years 3 months

    • P&O Ferries Graphic

      Retail Supervisor

      P&O Ferries

      - 2 years 3 months

      This role required a high level of supervisory and management skills as I was required to lead a team of 20 crew on a supervisory level and provide support to the Retail manager to ensure we achieved total effectiveness of the retail section. I was responsible for the ordering of stock, maintaining the Point of Sale (POS) and the development of crew with all aspects of their NVQ 2 Portfolios. I was accountable for the security of the company's stock and cash within the retail section. The…

      This role required a high level of supervisory and management skills as I was required to lead a team of 20 crew on a supervisory level and provide support to the Retail manager to ensure we achieved total effectiveness of the retail section. I was responsible for the ordering of stock, maintaining the Point of Sale (POS) and the development of crew with all aspects of their NVQ 2 Portfolios. I was accountable for the security of the company's stock and cash within the retail section. The reason I left this position was because I took voluntary redundancy.

    • P&O Ferries Graphic

      Steward

      P&O Ferries

      - 5 years 1 month

      Duties included merchandising, stock control, till operation and working together with a team to ensure that the ship run efficiently and smoothly. Reason I left this position was for promotion to retail supervisor.

      Previous to working for P&O Ferries I have worked for a number of CTNs including T&S Stores, Forbuoys, Balfour News and Newsrack in Manager positions in a ten-year period.

      I have also worked for Co-Operative Retail Services Ltd as a Senior Warehouse Assistant when a…

      Duties included merchandising, stock control, till operation and working together with a team to ensure that the ship run efficiently and smoothly. Reason I left this position was for promotion to retail supervisor.

      Previous to working for P&O Ferries I have worked for a number of CTNs including T&S Stores, Forbuoys, Balfour News and Newsrack in Manager positions in a ten-year period.

      I have also worked for Co-Operative Retail Services Ltd as a Senior Warehouse Assistant when a new store opened in Sandwich, Kent.

Education

  • SIR ROGER MANWOODS GRAMMAR

    -

    -

Licenses & Certifications

  • SKILLS TRAINER & ASSESSOR (D32)

    CITY & GUILDS

    Issued
  • WORKPLACE TRAINERS AWARD (C24)

    CITY & GUILDS

    Issued
  • NVQ LEVEL 2 RETAIL

    CITY & GUILDS

    Issued
  • PRIMARY CERTIFICATE IN FOOD HYGIENE WITH CREDIT

    THE ROYAL INSTITUTE OF PUBLIC HEALTH AND HYGIENE

    Issued
  • PRIMARY CERITIFICATE IN HYGIENE FOR FOOD HANDLERS WITH CREDIT

    THE ROYAL INSTITUTE OF PUBLIC HEALTH AND HYGIENE

    Issued
  • Working at Height

    highspeed training

    Issued Expires
    Credential ID 1930-867412-892208
  • BIIAB LEVEL 2 NATIONAL CERTIFICATE FOR LICENSEES

    QCA

    Issued Expires
    Credential ID 1002546171
  • LEVEL 3 AWARD IN FOOD SAFETY SUPERVISION FOR RETAIL

    CIEH

    Issued Expires
    Credential ID 8041643
  • A1 ASSESSOR UPDATE

    THANET COLLEGE

    Issued Expires

Courses

  • BII

    -

  • FIRE MARSHALL

    -

  • LEVEL 3 AWARD FOOD HYGIENE

    -

  • NVQ C24

    -

  • NVQ D32

    -

  • NVQ LEVEL 2 RETAIL

    -

  • UK SPA

    -

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