Mia Foster-Smith

Whilst we recommend switching to paid returns, there are plenty of other ways to cut returns & their associated costs. ZigZag Founder & CEO Al Gerrie spoke with #FashionCapital to help guide retailers with some top tips to reduce the impact of returns without alienating their customers. https://lnkd.in/enPDkjqx #eCommerce #Retail #ReverseLogistics #Returns #ReduceReturns #CutReturns #ReturnsPolicy #RetailTech

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"Revolutionize hair care in your business with LIVING PROOF, now supplied by LBW Group. Connect with us at [email protected] for B2B orders. #LivingProof #AdvancedHaircare #BeautyWholesale #LBWGROUP #BeautySupplyExecutives #RetailBeautyInsiders #LuxuryBeautyProfessionals #BeautyBusinessGroup #BeautyRetailers #BeautySupplyChain #CosmeticsBusiness “

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How much money can you make in Buying and Merchandising? 🫶 This is an updated version of my post in 2022 to reflect the current average salaries in Buying & Merchandising within retailers in the North! It can be really hard to find salaries for roles in the Fashion Industry and of course different brands may pay different salaries but this is a rough guide of salaries across retailers in the North for Buying and Merchandising roles including the different job titles for each level 🙌 Sometimes the salaries increase as National Minimum and National Living Wage also increase but as it stands, this is what brands in the North are roughly paying for Buying and Merchandising positions🤍 #buyingandmerchandising #buying #merchandising #salaries #fashionjobs

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🚀 Helping John Lewis & Partners Boost Online Sofa Sales 🛋️ When John Lewis & Partners noticed their sofa-buying journey wasn’t as smooth online as it was in-store, they turned to Equal Experts to help customers easily browse and buy. The Challenge? Customers struggled to navigate 130+ fabric options, find the right fit, and see the value in JL&P’s high-quality upholstery. Drop-offs were common, and revenue opportunities were being missed. The Solution? Through a service design approach, we simplified the online experience: 🛋️ Easier navigation and filtering to help customers find what they need fast 🛋️ Sofas are showcased visually for better decision-making Improved product page layouts, leading to: ➡️ +1.3% online sales conversion ➡️ £1.3m in new revenue ➡️ 1000% more fabric views and 22% more swatch orders! By focusing on customer needs, we created a seamless digital journey that boosted satisfaction and business growth. 💙 🔗 Check out the full story here: https://hubs.li/Q02QV9xJ0 #ServiceDesign #DigitalTransformation #SoftwareSolutions #CaseStudy

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🚀 Helping John Lewis & Partners Boost Online Sofa Sales 🛋️ When John Lewis & Partners noticed their sofa-buying journey wasn’t as smooth online as it was in-store, they turned to Equal Experts to help customers easily browse and buy. The Challenge? Customers struggled to navigate 130+ fabric options, find the right fit, and see the value in JL&P’s high-quality upholstery. Drop-offs were common, and revenue opportunities were being missed. The Solution? Through a service design approach, we simplified the online experience: 🛋️ Easier navigation and filtering to help customers find what they need fast 🛋️ Sofas are showcased visually for better decision-making Improved product page layouts, leading to: ➡️ +1.3% online sales conversion ➡️ £1.3m in new revenue ➡️ 1000% more fabric views and 22% more swatch orders! By focusing on customer needs, we created a seamless digital journey that boosted satisfaction and business growth. 💙 🔗 Check out the full story here: https://lnkd.in/e4FrvYvG #ServiceDesign #DigitalTransformation #SoftwareSolutions #CaseStudy

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"Offer TIZO's mineral skincare and sun protection to your clients, supplied B2B by LBW Group. Contact [email protected]. #TIZO #MineralSkincare #SunCareWholesale #LBWGROUP #BeautySupplyExecutives #RetailBeautyInsiders #LuxuryBeautyProfessionals #BeautyBusinessGroup #BeautyRetailers #BeautySupplyChain #CosmeticsBusiness “

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Inclusivity isn’t a token word, it's a must. ❗ We wanted to highlight Schuh’s brand new initiative which is setting the standard when it comes to inclusive fashion for brands all across the world 💡 Schuh will now be offering shoppers who need single shoes due to disabilities or limb differences the option to buy them individually for 50% off. For those who need differently sized shoes, they’ll be able to buy the shoes separately instead of having to purchase two pairs. This is a huge step for inclusive fashion and something that genuinely highlights just how much work is left to be done .. which is a lot! Brands such as Schuh not only introducing progressive initiatives but also diversity throughout their campaigns will leave little room for brands that are traipsing behind because there will finally be space for comparison. 👀 It is brands such as schuh and Tommy Hilfiger are setting the path for an inclusive future and making those who are not much more visible to consumers and we massively welcome it. 💚

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Celebrating Inclusive Fashion: Ryan Rix's Journey Ryan Rix is redefining the fashion landscape through his unique approach to inclusive clothing. Frustrated by the lack of stylish, functional options, Ryan took the initiative to learn how to design and adapt clothing for individuals with diverse needs. Key highlights from Ryan's journey: 1. Innovative Design: Ryan creates pieces featuring zippers on sleeves and uses velcro instead of buttons, making dressing easier and more comfortable for everyone. 2. Personal Experience: His firsthand knowledge of the challenges faced by individuals seeking adaptive clothing informs his work, ensuring that the designs truly meet the needs of the community. 3. Media Spotlight: As a contestant on ITV's Dress the Nation, Ryan showcases his talent while advocating for greater awareness and acceptance of inclusive fashion. Ryan’s mission is clear: to combine functionality with style and inspire brands to recognize the market for adaptable clothing. His passion is driving change in the fashion industry, one design at a time. To learn more about Ryan’s impactful work, read the full article here: https://lnkd.in/eKmiCJmW #InclusiveFashion #Accessibility

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Our start up guides are available for all entrepreneurs looking to start their own sportswear brand. Each start up pack gives you the guidance and information needed for all aspects of developing an activewear range. For more information on each pack, visit our website shop. https://lnkd.in/ebi2z85A #startup #startupbusiness #sustainablefabrics #sportswearmanufacturer #sportswear #fabric #techpack #marketing #marketingtips #ukmanufacturing

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Independent fashion retailers, your voice matters! Drapers Independent Indicator 2024 seeks your insights on issues shaping the industry—from cost-of-living to Brexit and online sales shifts. Share how crime and wellbeing affects your business. You can shape the future of fashion retail by completing this survey. Find out more - rebrand.ly/DrapersSurvey #RetailSupport

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We’ve been listening to feedback! We often discuss how BVI works for our online retail customers, but we've been asked to design a range of pdf’s detailing how BVI can support specific industries… So we're starting with jewellers… With the UK jewellery and watch industry estimated at being worth £5.9 billion in 2023, with an increase in ‘affordable’ jewellery entering the market in previous years, mainly selling online, it provides customers with a massive opportunity to commit fraud… So as an online retailer designing and dispatching jewellery to customers, have you found yourselves on the receiving end of customer complaints relating to: Damaged Items Missing Items Missing Consignments With no way to disprove these claims, are you having to re-send items out (at a cost to your business), or face negative reviews from customers on social media and review sites? How would it impact your organisation and profits if we told you there was a technology to address and challenge these claims in a simplistic way?   A technology that our customers are seeing transform their business, not only through negating fraudulent claims, but also addressing internal shrinkage… Similarly on the other hand, supporting your customer Service team in identifying true missing and damaged item claims quickly, offering the highest levels of service to your customers. For perspective, this solution when installed for one of our online retail customers has saved them £1.5 Million in just 12 months, reduced fraudulent claims by 62% and provided a phenomenal ROI in less than 6 weeks! So, please take a look at our PDF below and contact us to better understand how DIS can support your organisation… https://lnkd.in/e8mgTHGc #jewellery #onlineretail #fraud #lossprevention

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Marks and Spencer to launch clothing repairs service Marks & Spencer is launching a new service for clothing repairs and alterations in partnership with the innovative start-up SOJO. Starting this August, customers can easily book repairs through an online hub and have their items returned within 7-10 days, starting at just £5! This initiative is a significant step towards promoting sustainable habits among shoppers. By extending the life of their clothing, M&S aims to reduce waste and encourage a culture of repair over replacement. Sojo, launched during the Covid-19 pandemic, has been on a mission to mainstream clothing repairs. Their partnership with M&S marks a big leap forward in making repairs more accessible to everyone. This move aligns with a broader trend in the retail industry towards sustainability. Other brands like Selfridges, UNIQLO, John Lewis & Partners, Primark, and H&M are also offering repair and recycling services. As regulatory pressures mount and consumer demand for sustainable practices grows, initiatives like this are crucial for the future of fashion. It's time to embrace a more sustainable lifestyle and give our clothes the care they deserve. #Sustainability #Fashion #ClothingRepairs

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Sterling looks to new concept to double business Sterling Home is looking to double the group’s turnover by rolling out a new smaller store format. The chain will turn to its Forrest Furnishing brand, best known among shoppers in Glasgow and to the west of the city, for the smaller format. Stores will be about 10,000sqft along  with a mezzanine floor and is aimed at locations across Scotland that cannot support a full-format Sterling Home store. These include Perth, Dumbarton and central Aberdeen. Between 10-15 branches are planned, with a focus on upholstery, dining and bedroom. Space restraints mean flooring will not feature, unlike the Sterling Home branches. Funding for the expansion has been agreed as part of a new banking package which the group expects to be completed in the coming weeks. https://lnkd.in/erNSAqr2 #furnitureindustry #retail #retailindustry

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"Enrich your luxury assortment with GUERLAIN's exquisite fragrances and skincare, supplied by LBW Group. Reach out at [email protected] for B2B options. #Guerlain #LuxuryFragrance #SkincareWholesale #LBWGROUP #BeautySupplyExecutives #RetailBeautyInsiders #LuxuryBeautyProfessionals #BeautyBusinessGroup #BeautyRetailers #BeautySupplyChain #CosmeticsBusiness “

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If you haven’t had a demo of Zedonk yet, what are you waiting for? Our demos are completely free of charge and easy to schedule on our website in just a couple of minutes. Once booked, one of our fashion business experts will be in touch to help tailor the session specifically to your unique business needs. Curious? Tap the link in our bio to get started today! - #Zedonk #ZedonkERP #erp #erpsoftware #fashiontechnology #fashiontech #techsolution #fashioninnovation

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