Iain Borrowman FIDM

Should your business be using 3CX systems? The advantages of 3CX for business reach far beyond the ISDN switch-off, and as we move into an all-IP future of business telephony, let’s take a look at why 3CX is the perfect choice for SMEs and contact centres of all sizes. In this week's blog, we run through some of the benefits of 3CX for business. To read the full guide and find out more, head to bit.ly/3ycRKa7 #3CXSystems #CyberSolutions #TelephonySystem

1

WEBINAR: Are Digital Channels Right for Your Contact Centre? If you’re torn between adding digital channels or sticking with with what you have, you’re not alone. Cirrus and South West Contact Centre Forum invite you to our webinar "To add or not to add" on 6th November. Join live panel with industry leaders who’ve faced this very decision. They’ll share what worked, what didn’t, and when not to make the leap. This is your chance to ask questions and get real-world advice on making the right call for your contact centre. Don’t miss out—register now! https://bit.ly/3TTdBLl #ContactCentres #CX #DigitalChannels #Webinar

1

Are you maximising the potential of Account Based Marketing by attracting the customers who truly matter? Join us on October 3rd, 2024, at 10am ET / 3pm BST for an exclusive, free online session where we'll explore how ABM can develop your marketing efforts. Our expert speakers, Rob Simpson (Director of Innovation & Automation at Merit Data and Technology) and Helen Coetzee (Co-Founder & CEO of MPG), will share actionable insights on: ✅ Identifying and targeting your most valuable new customers ✅ Retaining and growing your existing customer base ✅ Reaching and engaging with your ideal audience effectively ✅ Scaling ABM with the right tech stack, messaging, processes, and analytics ✅ Aligning stakeholders to ensure success across the board ✅ Leveraging data to power your ABM efforts Don’t miss this opportunity to learn how ABM can help you build a high-quality customer base that drives specialised media business success. Secure your spot today! https://lnkd.in/eJCGzGpr

4

Leave your dialler management and day-to-day optimisation to us. Our fully managed service takes the complexity out of dialler management: https://lnkd.in/eSU2y2_Y #outbound #sales #debtcollection #callcentre

9

How can you reduce no-show rates? Appointment reminders sent through SMS can reduce the number of no-shows, saving time and resources. See how we can help, get in touch! #UKbusiness #Marketing #CRMsystem #Appointment

2

Do your resellers, partners and channel sales reps REALLY understand your offering? 🤔 Are they able to articulate your value proposition to prospective customers? What about when they hire a new rep? What if your value proposition changes? 🤯 and you said your partnership target has doubled?!!! Stop leaving opportunities on the table. Use our content library and track your partners engagement to never miss a deal! 🚀 #B2BSales #Enablement #Partnerships #insights #QuickerDeals

6

🔍 Are you looking for reliable, actionable insights for your business? Our Business Spotlight is a monthly omnibus survey designed to provide you with quick, cost-effective, and trustworthy insights. 📊 With Business Spotlight, you gain access to a representative sample of business leaders across all UK business sizes and sectors. 🔄 An omnibus survey allows you to add your own questions into a broader survey, sharing research costs with other companies. This means you can gather essential data to drive your decisions, in a cost-effective way. 📅 Fieldwork occurs monthly, enabling you to join whenever you need to. Conducted over the phone for robust results, our surveys capture snapshot data or track trends over time, empowering your policy, business, and marketing strategies. 📈 Choose from flexible options tailored to your needs and budget. Plus, with a range of reporting formats available, you'll receive insights in a way that suits you best. Contact us to find out more! #IFFResearch #BusinessOmnibus #Research

16

1 Comment

Increase Customer Retention Regular communication through SMS helps keep your brand top-of-mind, leading to higher customer retention rates. See how we can help, get in touch! #UKbusiness #SMS #SendAText #Marketing #Comms

2

For an Estate Agent, one missed call can be one missed opportunity… Winkworth Ealing & Acton knew that their outdated telephone system had to go. To keep up with the pace of enquiries, they needed call routing, reporting and remote call functionality. Enter RTP, with a cloud telephone solution that could keep up with their busy agents – and an IT infrastructure that provided the support and security they needed. See exactly how we did it in our case study: https://lnkd.in/e4GAx_wn #Cloud #IT #EstateAgents #Property #CaseStudy #Communications

2

1 Comment

Another great month for our Team, smashed it on Appointments, Quotes and Rates sent for our customers! ✔👏 Get in touch with us today to find out more about how we can improve your sales. #Sales #TransportSales #Appointments #SeptemberRecap #Telesales #SalesOutsourcing #SalesTips #B2BSales #LeadGeneration #SalesMotivation #CustomerSuccess #SalesProspecting

4

PXC’s Partner Programme has been operating for around a year and a half, offering resellers the inside track to success. Here, CSO Paul Smith discusses the programme's differentiators and how PXC differs from other wholesalers. This clip is part of a wider conversation with Paul, so look out for more content in the coming months. #Channel #PXC #ICTReseller #Partnership #CommsDealer #PartnerProgramme

18

At Dial 9, we've recently surveyed 1,000 small UK businesses to better understand their communication needs and how we can support them in moving away from traditional phone systems to our more modern, cloud-based solution. Our survey discovered that 41% of small businesses were concerned that their lack of understanding of VoIP would be a barrier in the seamless transition from landline. Which is why we've decided to create series of blogs to help small businesses navigate this change and find the right VoIP solution for them. Check out the first blog of our series; VoIP Simplified: A Beginner’s Guide to Understanding Technical Terms: https://lnkd.in/emzChq-W #VoIP #BusinessPhoneSolutions #Landline

2

Is your B2B company looking to engage high-value clients more effectively? Account-Based Marketing (ABM) is the strategy you need! ✅ Ready to take your B2B marketing to the next level? 🚀 Let’s collaborate: www.keysmarketing.co.uk 🔑 #AccountBasedMarketing #MarketingSuccess #B2BStrategy #KeysMarketing #DigitalMarketing

2

Our very own portal allows you to have complete control of your SMS marketing methods - simply pay as you go, edit and schedule your text messages to your audiences! 📲 If you want to find out more, get in touch now! [email protected] #smsmarketing #smsmarketingtips #smsmarketingtool #sms #smsmarketingtechniques #textmessagemarketing #textmessagemarketingforsmallbusiness

8