Holiday resourcing not going to plan? We never close and can help your business over the holiday season. With short-term solutions available, we can handle your customer contact while you have a well-deserved break. Contact our Business Development team to see how we can assist your business during the holiday season - https://lnkd.in/e8cAmYB. #TMC #makingbetterbusinesssense #melbourne #australia #wellington #newzealand #bcp #bpo #businessprocessoutsourcing #bespoke #businessstrategy #businessprocesses #businessefficiency #businesssupport #businesstechnology #technology #contactcentre #callcentre #professionalstaff #costeffective #stressfree #liveanswermessaging #escalationmanagement #helpdeskmanagement #supportmanagement #emailmanagement #socialmediamanagement #holiday #noholidaystress
TMC Outsourced Business Support
Outsourcing and Offshoring Consulting
Heidelberg West, Victoria 239 followers
About us
At TMC, we don’t just supply services. Our difference is that we are your business support partner. We are here for you 24/7. We work with you to solve your operational pain points and enjoy long-term relationships with our clients. We have a proven record of working with all types of businesses, including Government organisations, multi-national and large businesses, franchises and sole traders. Our ability to deliver measurable business outcomes is backed by over 40 years of experience. We have the best people and technology that will Get. It. Done. We can help you streamline your workflows and operate more efficiently. Whether you need help with telecommunications or business solutions, our technology and staff are available 24 hours a day, 7 days a week. Outsourcing through us means you can get back to your core business and what you do best. Our innovative and personalised solutions are flexible to deliver you the best results, whatever the business support need. Based in Melbourne, we also have a presence in Wellington, New Zealand and Suva, Fiji with options for offshoring also available in Manilla, Philippines. Let’s Connect We’d love to talk about your business. Get in contact and share what you want in a business support partner. Tell us your operational pain points. We’ll help with a solution and attend to the details, so you can get back to what you do best. Find out more about our bespoke TMC Outsourced Business Support. www.tmc.net – Australia www.tmc.net/nz - New Zealand www.tmcconnect.com.au – TMC Business Communication Solutions
- Website
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http://tmc.net
External link for TMC Outsourced Business Support
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 51-200 employees
- Headquarters
- Heidelberg West, Victoria
- Type
- Privately Held
- Specialties
- Call Centre, Telecommunications, Business Support, Live Answering, Data Management, Reporting, Secure Payment Processing, Market Research, Lead Generation, After Hours, Help Desk Solutions, Live Chat, Appointment Scheduling & Bookings, Social Media Monitoring, 24/7, Australian-Based, Campaign Management, Escalations, Lone Worker Monitoring, and CRM Management
Locations
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Primary
41 Northern Road
Heidelberg West, Victoria 3081, AU
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29 Waterloo Road
Level 1, Suite 3
Lower Hutt, Wellington 5010, NZ
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6784 Ayala Avenue
29F Rufino Tower
Legaspi Village, Makati, National Capital Region 1209, PH
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20 Thomson St
BSP Life Centre
Suva, FJ
Employees at TMC Outsourced Business Support
Updates
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Holiday resourcing not going to plan? It’s not too late to implement a TMC solution. Our scalable resources can handle your calls and emails, manage bookings in your systems, triage & escalate and provide helpdesk & support, including answer FAQ’s where required. We follow your processes and can even work in your systems. Our usage-based pricing models mean you only pay for what you consume. Contact our Business Development team to discuss our short term solutions - https://lnkd.in/e8cAmYB #TMC #makingbetterbusinesssense #melbourne #australia #wellington #newzealand #bpo #businessprocessoutsourcing #bespoke #businessstrategy #businessprocesses #businessefficiency #businesssupport #businesstechnology #contactcentre #callcentre #staffing #worksmarternotharder #costeffective #liveanswerservices #bookingsmanagement #triageandescalationservices #customerservice #shorttermsolutions #holidayresourcing
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Gain access to specialist Allied Health personnel who seamlessly integrate into your team and processes, delivering exceptional results without the overheads of traditional staffing. We’re experienced in receptionist and bookings management, Medicare rebates, administrative tasks, and regulatory compliance. Contact our business development team to find out more - https://lnkd.in/e8cAmYB #TMC #makingbetterbusinesssense #australia #newzealand #bpo #businessprocessoutsourcing #businessstrategy #businessprocesses #businessefficiency #businesssupport #businesstechnology #medical #medicalpractices #alliedhealth #medicare #regulatorycompliance #professionalstaff #staffing #specialistservices #alliedhealthsupport
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Looking forward to your well-deserved break? We know that sometimes it's difficult to step away from work and truly relax. With short-term solutions available, we can handle your customer contact while you’re relaxing on holiday. Contact our Business Development team to see how we can help - https://lnkd.in/e8cAmYB #TMC #makingbetterbusinesssense #melbourne #australia #wellington #newzealand #bcp #bpo #businessprocessoutsourcing #bespoke #businessstrategy #businessprocesses #businessefficiency #businesssupport #businesstechnology #technology #contactcentre #callcentre #professionalstaff #costeffective #stressfree #liveanswermessaging #escalationmanagement #helpdeskmanagement #supportmanagement #emailmanagement #socialmediamanagement #holiday #noholidaystress
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Find the right balance between work and personal time. TMC can minimise distractions during your personal time without it negatively impacting your business. Our scalable resources can handle your calls and emails, manage bookings in your systems, triage & escalate and provide helpdesk & support, including answer FAQ’s where required. We follow your processes and can even work in your systems. Just like overtime and on-call resourcing costs, additional resources can be cost prohibitive and hard to find. Our usage-based pricing models mean you only pay for what you consume. Contact our Business Development team to see how we can assist in balancing your work and personal time - https://lnkd.in/e8cAmYB #TMC #makingbetterbusinesssense #melbourne #australia #wellington #newzealand #bcp #bpo #businessprocessoutsourcing #bespoke #businessstrategy #businessprocesses #businessefficiency #businesssupport #businesstechnology #contactcentre #callcentre #staffing #worksmarternotharder #costeffective #liveanswerservices #bookingsmanagement #triageandescalationservices #customerservice #worklifebalance
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We’re available 24/7! Whether you require assistance 24/7, on overflow, or after-hours support. We can help! We can extend your hours of operations by providing Live Answer Messaging and Bookings Services. We can also triage and escalate calls and emails, following your rules and process, working in our system or yours. Our scalable, usage-based model means you’ll never miss a call, while only paying for what you use. Contact our Business Development team to see how we can assist your business 24/7. https://lnkd.in/e8cAmYB #TMC #makingbetterbusinesssense #melbourne #australia #wellington #newzealand #bpo #businessprocessoutsourcing #bespoke #businessprocesses #businessefficiency #businesssupport #businesstechnology #contactcentre #callcentre #staffing #costeffective #liveanswerservices #bookingsmanagement #customerservice #streamlineoperations #calloverflow #247support #scalablesolutions #operationalcapacity #temporarysupport #triage #escalation
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TMC can be an extension of your business, providing additional, scalable support to your team. We can handle your calls, manage bookings in your systems, answer FAQ’s and much, more, when required, or 24/7. Additional resources can be hard to find and can be cost prohibitive. Our usage-based pricing models mean you only pay for what you consume. Contact our Business Development team to see how we can be part of your team - https://lnkd.in/e8cAmYB #TMC #makingbetterbusinesssense #melbourne #australia #wellington #newzealand #bpo #businessprocessoutsourcing #bespoke #businessefficiency #businesssupport #liveanswering #receptionservices #bookingsmanagement #afterhourssupport #virtualreceptionist #professionalonalstaff #staffing #frontofhouse #hospitality #customerservice #scalableresources #reservations #officeadmin
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Work from anywhere! Our SoftPhone application allows a desk phone number and PBX extension to be setup directly on a computer or mobile. The same app can be used on multiple devices that use the same extension, meaning you can work from anywhere without the hassle of missing, forwarding or diverting calls. Find out more here - https://lnkd.in/dMFDMheb #TMC #tmcconnect #abetterbusinesstelco #makingbetterbusinesssense #wemaketelcoeasy #australia #businessprocesses #businessefficiency #businesssavings #telcoservices #businessgrowth #businessexpertise #businesssupport #businesstechnology #representingyou #accountmanagement #phoneservices #phonenumbers #phonesystems #pbx #softphones
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We can help secure reservations, leaving your team to focus on what they’re good at. Our scalable solutions can assist with answering calls, managing reservations in your systems, answering FAQ’s and more. Let us take care of the admin so you can focus on what you’re good at. Contact our Business Development team to see how we can assist your front of house team- https://lnkd.in/e8cAmYB #TMC #makingbetterbusinesssense #melbourne #australia #wellington #newzealand #bcp #bpo #businessprocessoutsourcing #bespoke #businessstrategy #businessprocesses #businessefficiency #businesssupport #businesstechnology #liveanswering #receptionservices #bookingsmanagement #afterhourssupport #virtualreceptionist #professionalonalstaff #staffing #frontofhouse #hospitality #customerservice #scalableresources
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An ever increasing range of incidents and events can stop customers being able to contact businesses. The ability for a business to continue taking calls during major weather events, pandemic outbreaks, IT/telco outages, or even over extended holiday periods is paramount to avoid lost revenue and maintain service levels to customer and clients. A Business Continuity Plan for your customer or client contact is the obvious solution. And it doesn’t have to be expensive! Don't get caught out! Contact our Business Development team to discuss how TMC can play a role in your Business Continuity Plan - https://lnkd.in/e8cAmYB. #TMC #makingbetterbusinesssense #australia #newzealand #bcp #bpo #businessprocessoutsourcing #bespoke #businessstrategy #businessprocesses #businessefficiency #businessexpertise #businesssupport #businesstechnology #beprepared #BusinessContinuityPlan #softwareoutage #telcooutage #covid #staffsickness #hardwarefailure #weatherevent #naturaldisaster #systemoutages