Andrew Greaves

✨ Our case study with Mosaic.tech is now live! Mosaic uses AccountAim to ensure wall-to-wall coverage of its total addressable market and ensure its highest-quality opportunities don’t get missed. 📈 The results: • 23.2% improvement in qualified opportunity creation rates • Over an hour back per day per SDR to spend building more personal connections • Improved data quality and trust in account prioritization “AccountAim ensures our sales reps are systematically working through their territories and staying laser-focused on their top accounts” - Matthew Roberts, Head of Sales Development Learn more about how Mosaic added to their pipeline with AccountAim in our case study at the link below:

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Read our biweekly manufacturing newsletter for insights on Make UK's response to the government's new industrial strategy and which manufacturers are not benefiting from falling inflation. Stay informed with key updates. #UKmanufacturing

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When you run a workshop and a kick off with a new client with their wider team and you have integrated Arnie into the presentation.... How are we different? 🌟 How we think about & treat data 💡 Powerful 'live' process engine 🚦 Integrations & ecosystem Autologyx

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Where does your organisation sit on the RevOps maturity model? https://buff.ly/47iq9Bj #RevOps #b2bmarketing #Sales #marketing #salesops #revenueops

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Give control of purchasing processes to your buyers, and ramp up your revenue! Adapting to customer expectations is critical for #growth, as today’s buyers lead the charge in how they want to be engaged. In a customer-centricity masterclass at the CMO Inspired Summit UK, Ryan Forrest ♠️, Global Director of Strategy & Insights, shared adaptive selling insights and highlighted that: 🔹 75% of individuals involved in business decisions are Millennial or Gen Z* 🔹 By 2025, approx. 23% of the workforce will be Gen Z* 🔹 Since 2016, the number of channels used in a buying journey has increased by 50%* The new generation thinks and behaves differently, bringing change-demanding behaviors to the workforce. To keep ahead of competitors, you must adopt a new mindset. Embracing tools that enable #customercentricity, rather than relying on the tried and tested, will position you for radical growth. Hear Ryan share his thoughts on this new normal in the excerpt below, and find the full masterclass with Bluprintx: https://okt.to/P2mjgs

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In their own words: Jason discusses how our CRM helped streamline their sales process and improve client relationships. 'Using FlowFocusCRM has not only saved us time but has also enhanced our customer interactions,' shares Jason. This is what success looks like—satisfied customers and streamlined operations. Find out how our CRM can help you achieve similar results. #Autopilot #SmallBusiness #SpeedToLead #CustomerRelationshipManagement

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Creating a strong customer experience isn't rocket science. 🚀 Stick to these key principles and you'll be well on your way to having happy, long-standing customers. - Put your customers first by curating a customer centric experience in your business. "What would the customer say..." - Utilise the data that you have and can get. Research shows that a huge 83% of consumers are willing to share their data to create an improved experience! - Ensure the onboarding process is as simple as possible in order to help retention efforts. Approx 76% of users are likely to continue with a service following a positive onboarding! - Understand your customers. Do your research, speak to them, gather feedback. You might be surprised at what you discover! What would you add? #CustomerSuccess #Growth #ProductDevelopment #CustomerRetention #RetentionRates

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I've just started Martin Sadler's book "Aspirationally Idle"... A title I very much relate too. Martin wrote this from the perspective of a CIO and from a supplier perspective its great to get insight to what a CIO is juggling at any one time. I obviously found the supplier section most interesting, especially the clinical nature of understanding the costs, value and how to make savings If you are an aspiring CIO, CIO or a sales guy looking for insight to mind of CIO its worth a read! https://lnkd.in/eiSvfDHD

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🚀 Empowering Age UK with Salesforce! (Video) 🚀 At Cirrico, we believe in the power of technology to create real change, and we’re proud to partner with Age UK to help transform how they deliver essential services to older people. 💡 Victoria MacGregor, Chief Network Officer at Age UK, shares how over the past 3 years, our team has worked closely with Age UK and the Network to implement and optimise Salesforce, enabling one Network Partner to handle 1,800+ calls a month and provide a personalised, person-centred experience for everyone who reaches out for support. Whether it’s a first-time caller or a repeat client, Salesforce ensures that Network Partner teams have the tools and information to offer tailored, compassionate care. A big thank you to the Salesforce team Peter Blakey Mark Godfrey Ivar Jansen Charles Sadler for their continued support and partnership in empowering Age UK and their team Hayley Ross Alex Nobes in transforming their services. Together, we’re making a real impact! The result? Streamlined operations, improved engagement, and more impactful services delivered to those who need it most. ❤️ Want to learn more? Watch the full story video here: https://lnkd.in/exWU66TS #Salesforce #DigitalTransformation #NonProfit #AgeUK #CustomerSuccess #Cirrico #TechnologyForGood #InnovationForImpact #SalesforceForGood #NonprofitTechnology #SocialImpact

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Great conversation and amazed at what we covered in just 10 minutes. What is #softwareescrow Who is Escode, Part of NCC Group and NCC Group The measures #venturecapital and #privateequity are taking to protect their investments Third Party Risk Management #tprm and Escrow in the world of #mergers and #acquistions

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The Real Challenge In CRM Adoption In our newest Podcast video with Dale Peters and Mark Vincent, we discuss the challenges faces when it comes to CRM Adoption, including:  - End user satisfaction   - Understanding the inspirational message for the Customer, Salesperson and Stakeholders  - Consistent support and communication through CRM Adoption If you enjoyed this snippet, tune in to watch the whole Podcast via our website: https://lnkd.in/e3ecMjk8 #CRMAdoption #BusinessTransformation #TechImplementation #ChangeManagement #Podcast #BusinessDevelopment 

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In this week's blog, Head of Customer Success, Joe Wilkinson, explains how Resolution IT puts clients first. In the words of Jeff Bezos, “We’re customer obsessed. We start with what the customer needs and we work backwards”. Read it here: https://lnkd.in/eBHtrdGC #Customerobsessed #Customersuccess #ITasitshouldbe

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Brilliant session. Optimizely roadmap is so exciting >>

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Is your sales team grappling with disorganised data and inefficiencies? It might be time to consider a CRM system! Our latest blog highlights 10 key signs your team could benefit from a CRM. Dive in to learn about how recognising these signs can lead to smarter, more efficient sales strategies. Read the full blog here: https://hubs.la/Q02Lf8qk0 #salestips #CRM #businessgrowth #salesefficiency #salesCRM #HubSpot

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Local authorities: don't accept how it's always been. 🏛 This is the year to drive digital transformation that delivers efficiency savings. You can find out more in this blog from MHR 👇 #HR #Software #Government #LocalGov

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How many out there in HR find it a royal pain in the backside to speak with your HR software vendor? From the smallest things like getting a copy invoice, to business-critical problems, it is almost impossible these days to be graced with a human being to solve any issue. As our business grows, one thing I am totally committed to is ensuring that we are different. Customer success is as valuable as the software and services we provide. If that sounds like the issues you are having, or if you are simply reviewing your HR software, feel free to book a demo in with one of our team on the link below. https://lnkd.in/efabTzfr

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If you missed our latest blog about tendering to win business, you can catch a little synopsis right here. Or head on over to the blog for the full article. https://lnkd.in/eGmPBkWQ _____ Rugged Data, for faster, smarter work.

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