Andrew Thompson MIH

Andrew Thompson MIH

National Account Director at Blue Arrow

London, England, United Kingdom
4K followers 500+ connections

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About

Hello, and thank you for taking the time to view my profile. I am passionate about my business sector and in assisting customers in understanding and managing the cost of talent within their organisations, but more importantly in how to capitalise on process of cost reduction and cost management of a UK labour force.

The advice given to my customers takes in to account their business requirements and needs, whilst showing them the art of the possible with solutions from :-

►Talent Acquisition,
►Outsourcing for Contingent & Direct Hire Recruiting
►MSP solutions
►RPO
►Bespoke Recruitment
►Direct Sourcing
►Vendor Management solutions

I am looking to help professional businesses review their recruitment process, with the ultimate view of improving talent flow, whilst at the same time growing their bottom line.

Outside of work I am a keen rugby and golf fan and a regular player of tennis and golf.

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Activity

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Experience

  • Blue Arrow

    Blue Arrow

    12 years 9 months

    • Blue Arrow Graphic

      National Account Director

      Blue Arrow

      - Present 8 years

      National

      Working as a key customer interface to many of the UK's great Catering, Hospitality and FM providers. With over a decade of experience within this market, supporting our strategic customers. I work closely with our business to provide an excellent supply to the support service market.

      Managing customers from 1m to 10m spend I look to aid the flow of talent solutions in to a business at a strategic level, whilst supporting the senior operational teams in engaging our solutions.

    • Blue Arrow Graphic

      National Account Manager

      Blue Arrow

      - 7 months

      National

      Senior Client Relationship Management for corporate clients via Sole supply, Master vend and PSL arrangements - delivering via a high street branch network of over 50 sites or on-site managed service provisions. Part of a dedicated team of National Account specialist team with a key focus on our catering and hospitality client base. Delivering service improvements across the client portfolio, touching Catering, Soft FM service, industrial and driving needs as well as office solutions. I work…

      Senior Client Relationship Management for corporate clients via Sole supply, Master vend and PSL arrangements - delivering via a high street branch network of over 50 sites or on-site managed service provisions. Part of a dedicated team of National Account specialist team with a key focus on our catering and hospitality client base. Delivering service improvements across the client portfolio, touching Catering, Soft FM service, industrial and driving needs as well as office solutions. I work closely with the Blue Arrow Operations and Business Change teams and also in conjunction with other brands within the Impellam Group.

    • Blue Arrow Group Graphic

      UK Sector Head - Hospitality & FM

      Blue Arrow Group

      - 16 years 6 months

      Luton, United Kingdom

      Blue Arrow is one of the UK’s largest and most successful recruitment businesses, dedicated to providing bespoke staffing solutions through a network of over 100 specialist branches and on-site locations. For over 50 years, our priority has been to work in partnership with our clients and candidates to secure long-term relationships.

      Blue Arrow's extensive product range now sites within six defined market sectors:-

      Hospitality
      Retail
      Manufacturing
      Public…

      Blue Arrow is one of the UK’s largest and most successful recruitment businesses, dedicated to providing bespoke staffing solutions through a network of over 100 specialist branches and on-site locations. For over 50 years, our priority has been to work in partnership with our clients and candidates to secure long-term relationships.

      Blue Arrow's extensive product range now sites within six defined market sectors:-

      Hospitality
      Retail
      Manufacturing
      Public Services
      Support Service
      Transport

      For ad hoc supply, our national branch network can supply you with short-term or long-term flexible employees to cover for planned and unplanned absence support including holidays, sickness, sabbaticals and seasonal demand.

      For ongoing and larger volume supply we are able to offer clients:

      On-site Managed Services
      Master Vendor Solutions
      Preferred Supplier Agreements
      Outplacement and Redundancy Management
      Talent Leasing
      Consultancy


      Depending upon your current situation and future needs, we support these ongoing and large volume services by offering:

      TUPE transfer of all or part of the workforce
      HR management of staff
      Implementation management
      Bespoke recruitment and selection campaigns
      Candidate retention techniques
      Employment risk mitigation
      Transparent open book pricing

    • Blue Arrow Graphic

      Director of Sales London

      Blue Arrow

      - 11 months

      London

  • Institute of Hospitality Graphic

    London Branch Secretary

    Institute of Hospitality

    - 2 years 10 months

    London, United Kingdom

    I am proud to say that through our internal voting process, that I am now a member of the committee of the London branch of the Institute of Hospitality. I look forward to working with the committee to help push this excellent industry leading body forward and upwards. For any enquiries regards the Institue please contact me for an informal chat.

  • Blue Arrow Group Graphic

    Sales Manager UK South

    Blue Arrow Group

    - 7 months

    Luton, United Kingdom

    Blue Arrow is one of the UK’s largest recruitment businesses, dedicated to providing bespoke staffing solutions through a network of over 100 specialist branches and on-site locations. For over 50 years, our priority has been to work in partnership with our clients and candidates to secure long-term relationships.

    Blue Arrow provides an extended range of permanent and temporary recruitment services to a variety of public and private sector clients in the following areas:

    …

    Blue Arrow is one of the UK’s largest recruitment businesses, dedicated to providing bespoke staffing solutions through a network of over 100 specialist branches and on-site locations. For over 50 years, our priority has been to work in partnership with our clients and candidates to secure long-term relationships.

    Blue Arrow provides an extended range of permanent and temporary recruitment services to a variety of public and private sector clients in the following areas:

    Industrial & Manufacturing
    Distribution & Warehousing
    Driving
    Office
    Call Centre
    Catering & Cleaning

  • Regional Manager - Outer London

    Blue Arrow Catering

    - 1 year 9 months

    Greater London

    Key Responsibilities

    Manage a 7 Million Pound Turnover Business
    Manage and maintain a profitable business through my 9 Branches
    Responsible for Full P&L, Forecasting, Budgeting and Goal Setting
    Maintain Quality & Operational Targets
    Adhere and Maintain to quality and operational standards set down by Blue Arrow and my clients.
    Complete weekly/monthly plans/reports/analysis for submission to my line manager or Head office.
    Maintain close contact with credit control to…

    Key Responsibilities

    Manage a 7 Million Pound Turnover Business
    Manage and maintain a profitable business through my 9 Branches
    Responsible for Full P&L, Forecasting, Budgeting and Goal Setting
    Maintain Quality & Operational Targets
    Adhere and Maintain to quality and operational standards set down by Blue Arrow and my clients.
    Complete weekly/monthly plans/reports/analysis for submission to my line manager or Head office.
    Maintain close contact with credit control to ensure the debtor situation is managed as effectively as possible
    Grow the business through sales and increase the size of my client base.
    Understand my local market really well and work on increasing my business

  • Blue Arrow Graphic

    Sales Manager - London

    Blue Arrow

    - 5 years

  • Blue Arrow

    Blue Arrow

    4 years

    • Blue Arrow Graphic

      Multi Site Manger

      Blue Arrow

      - 2 years

      Manager 3 Specialist Catering business in North London.

    • Blue Arrow Graphic

      Events Branch Manager

      Blue Arrow

      - 2 years

      Manage The UK's Busiest events and Hospitlity Branch.

  • Berkeley Scott Graphic

    Chef consultant

    Berkeley Scott

    - 2 years 4 months

    • Liaison with team/divisional director on a daily basis to accurately understand Client briefings.
    • Day to day management of Client accounts and delivering candidate shortlists.
    • Building and developing Client relationships with subsequent account management, for example; Belgo and Groupe Chez Gerard Restaurants.
    • Agreeing fee structures and tailoring unique recruitment processes (long term commitment, advertising campaigns, open days).
    • Delivering candidates to specific…

    • Liaison with team/divisional director on a daily basis to accurately understand Client briefings.
    • Day to day management of Client accounts and delivering candidate shortlists.
    • Building and developing Client relationships with subsequent account management, for example; Belgo and Groupe Chez Gerard Restaurants.
    • Agreeing fee structures and tailoring unique recruitment processes (long term commitment, advertising campaigns, open days).
    • Delivering candidates to specific requirements through competency based interview techniques after database searches, head hunts and advertised assignments.

  • Blue Arrow Graphic

    Temps Consultant Then Perms Consultant

    Blue Arrow

    - 2 years 1 month

  • Restaurant Foodcourt manager

    Courtlands Ltd

    - 1 year 6 months

  • McDonald's Corporation Graphic

    Assistant Manager

    McDonald's Corporation

    - 2 years

Education

Volunteer Experience

  • CommitteFinance Manager

    Ravenscroft Lawn Tennis Club

    - Present 6 years 3 months

    I work with the committee of a local 4 court Tennis club, where I now manage the Finance and assist the new membership secretary

Honors & Awards

  • Superstar Award 2019

    Andy Hart

  • Superstar Award Winner

    Nick Gourley

  • Regional Achievement Award

    Nick Gourley

  • Catering National Sales Award

    Nick Gourley

  • Special Achievement Award

    Nick Gourley

Organizations

  • British institute of Facilities Management

    Affiliate

    - Present

    Facilities management is one of the fastest growing professions in the UK. Facilities managers are responsible for many of the buildings and services which support businesses and other types of organisation.

  • British Hospitality Association

    Member

    - Present

    BHA Agenda Includes Inspiring the next generation - The creation of 300,000 new jobs in our industry by 2020 Facilitating access - Asking the government to improve the process, the cost and the perception of visa access to the UK Driving competitiveness - To be more competitive with the lower tourism VAT regimes in Europe

  • Craft Guild of Chefs

    Associate

    - Present

  • Institute of Hospitality

    London Branch Secretary

    - Present

    The Institute of Hospitality, founded in 1938, is the professional body for individual managers and aspiring managers working and studying in the hospitality, leisure and tourism industry. The Institute's reputation as a membership organisation promoting quality standards and education spans more than 100 countries. From students to Fellows, the Institute continues to support members' professional development throughout their careers, wherever they are in the world.

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