Andy Davies

Interesting article on rethinking the role of UX Teams. https://lnkd.in/eN7SQHEm #design #designthinking #designbuild #designstrategy #product #producctdesign #productmanagement #productstrategy #designprinciples #innovation #designers #digitaltransformation #ux #uxdesign #uiux #uidesign #designinnovation #application #software #softwaredesign #usability #userresearch #research #usercentereddesign #productleadership #uxwriting #designsystems #empathy #interfacedesign #usabilitytesting #userexperience #productdesign #accessibility #ui

6

I've been working on some service design patterns with Dave Skinner for his project Design Patterns for social housing - https://lnkd.in/eC9p5RRv A service design map is often inaccessible - the designers will have worked hard to capture all the stages but the map will be a PDF or a diagram which doesn't easily resize to fit your phone. Your audience can't resize the text. It can't be read by screen reader software, either. As a solution: try making the map into an HTML table with two columns. For a mobile view, make each row resemble a card. Sorted! 😎 Hire interaction designers to find ways of putting content online. 😇 Transcript: 1. A numbered service stage with a representative icon Describe the stage in detail. Capture any pain points and improvement ideas. "Include verbatim quotes from research." Optional: include an emoji for how the person is feeling at this stage. Backstage - a policy or legal factor (grey) Backstage - a technical factor, such as a database (green) Time-based process (blue) Pain point or blocker (pink)

16

5 Comments

🚸 Designing digital accounts for the next generation 🚸 44% of UK adults believe they'd be in a better financial spot if they learned money management early. Bradley W. looks at: 🎨 Best practices for creating user-friendly junior accounts 🧠 How to design for different age groups 🇬🇧 UK trends vs 🇦🇪 UAE comparisons 💡 Real-world examples from NatWest, GoHenry and Revolut Check out the full article 👇

5

TV viewing has changed dramatically in the last 20 years; we take a look at the user journey and the importance of user experience... https://ow.ly/eRC350U4f6b #UserResearch #UX #Usability #UXDesign #DesignStrategy #UXResearcher #UsabilityTesting

3

We often talk about the huge importance of copy and specific, instructive and engaging language and labelling in our audits and recommendations for clients - this is a nice video from Interaction Design Foundation (IxDF) and Torrey Podmajersky that takes it a step further with the idea of having actual “string patterns” for copy as part of a design system: https://lnkd.in/ebPQshtj

14

1 Comment

What do Paul Scholes and Service Designers have in common? 🥁🥁 ….they are playmakers The best midfielders / Service Designers are those that: > spot the gaps and opportunities > predict how situations will play out > keep a wide view of the action > link up play, connecting the team from back to front > create moments of magic Though often both often unseen, they can be the game-changers in setting others / the org up for success What would you add to the above? P.S #GGMU 👹🔴🏆 #Design #ServiceDesign

20

4 Comments

Finding the right Chief Design Officer (CDO) is crucial for driving innovation and success in your organisation. Here are three essential leadership traits to consider. ✨ What are some key characteristics you look for? #UXleadership #DesignLeadershipJobs #UXJobs

3

1 Comment

So glad I managed to attend UX Brighton on Friday. Top notch speakers for an obvious but tricky theme: UX & AI. Some personal highlights: - Pablo Stanley's contagious energy, humour and eye-candy slides somehow managed to show really practical "why did I put this button here" advice. Proper Design class! >> check his Lummi app https://www.lummi.ai/ - Maggie Appleton perfectly encapsulated why AI is breaking the free Internet and what possible (mostly-depressing) futures await us. PS: it's all here >> https://lnkd.in/ek6wJ6V8 - Glenn Jones's text-to-functional-UI demo left some speechless. A glimpse into a future of use-once UIs generated on the fly. - Hannah Beresford's solid research work laid out why AI tools don't work yet and what to do about it. - Will Taylor's historical framework was the perfect conference intro and a useful tool to clarify "which AI for which situation". A few reflections: - There are identified ways make chatbot-style AI UIs more usable... but the single box to "ask anything" is far from the being the most useful interaction paradigm. - AIs are rubbish at context, societal norms and verbal cues. It's best to think of them as a smart alien rather than a human. - Data-led products, like AI-driven ones, need to be user tested in context, with real data. Smoke & mirrors prototypes or static mockups are pointless. - It did made me want to work on AI products and try more AI tools! - Also, not one mention of sustainability?? It feels like the elephant in the room. Overall, such an awesome day with Joanna Rusznica Laura Pison David Man Jess Judge Rachel Ward Kounnas Caroline Gardiner Andrew Wood Rosie FitzGerald Carolyn Letts #uxbri #uxbrighton #uxbrighton2024 #ai #ux #design

63

4 Comments

Looking to jumpstart your UX project? We’re building a series of free Miro Workshop Templates to help practitioners uncover insights and harness the collective wisdom of their clients and teams. UX Workshops are a key part of our design process and help to get the ideas flowing. They’re collaborative, interactive, really enlightening—and fun. From Design Studios and Alignment Workshops to Experience Strategy, Customer Journey Mapping, Card Sorting, and more, these templates will help you structure your UX workshops in a way that allows everyone to contribute, so the best ideas and insight come to light. We’ll be rolling these out every month or so, so be sure to follow us at ZeroDegrees, Inc. Then, give ‘em a try and let us know what you think. We live to iterate—and the more input, the better! https://lnkd.in/gDpV_e3b — ZeroDegrees, Inc. is a user experience (UX) research, strategy, and design studio that helps organizations put human insights at the heart of their digital experiences. Our UX research workshops help identify strategic goals and priorities, gather insights, gain consensus, and generate new ideas to drive better user experiences. Because when the user wins, we all win.

18

🎥 I bought a new TV - a UX exploration - Andy Curry, Strategy Director LION+MASON View Andy's talk from UX Leeds 2024 and if you saw it live it's the one about the cat! Describing a real user case scenario Andy expresses the importance of research and insight into genuine user needs. #ux #ui #dx #userneeds #insight #userresearch #usercase https://lnkd.in/eRMa-sq2

6

If you're looking to up your accessibility game, your search is over. Join my colleague and accessibility guru Grant for some insights and guidance next Wednesday!

7

Harnessing User Interface Complexity for Better UX Just published a new article challenging the notion that simpler is always better in UX design. Key takeaways: • Strategic friction can enhance user engagement and create meaningful experiences • Identifying user friction through journey mapping, analytics, and user feedback is crucial • Balancing complexity with user needs is key to successful product adoption Want to learn more about strategic friction? Check out our new article: https://lnkd.in/gHQn_QFe #UXDesign #UserExperience #ProductDevelopment #DigitalStrategy

1

The demand for UX designers has surged post-pandemic, driven by an increased need for enhanced digital experiences across all sectors. Watch as John Doran explores the booming demand for UX designers post-pandemic and explains why there’s never been a better time to start a career in UX design. To know more, check out link here - https://bit.ly/48OUeI0 #ux #uxdesign #uxcommunity #userexperience #userexperiencedesigner #uxui

10

Very pertinent article on the topic of Data Visualizations and Infographics. https://lnkd.in/e47Kg4E2 #design #designthinking #designbuild #designstrategy #product #producctdesign #productmanagement #productstrategy #designprinciples #innovation #designers #digitaltransformation #ux #uxdesign #uiux #uidesign #designinnovation #application #software #softwaredesign #usability #userresearch #research #usercentereddesign #productleadership #uxwriting #designsystems #empathy #interfacedesign #usabilitytesting #userexperience #productdesign #accessibility #ui #ai #genai 

2

A new issue of my newsletter on Design, Innovation and Technology is out now. Please check it here: https://lnkd.in/efAhckE3 #design #designthinking #designbuild #designstrategy #product #producctdesign #productmanagement #productstrategy #designprinciples #innovation #designers #digitaltransformation #ux #uxdesign #uiux #uidesign #designinnovation #application #software #softwaredesign #usability #userresearch #research #usercentereddesign #productleadership #uxwriting #designsystems #empathy #interfacedesign #usabilitytesting #userexperience #productdesign #accessibility #ui

4

🌟 Feature Usage: Spotlight on What Matters 🔦 Track which features users engage with most. Prioritise enhancements based on real usage. These should link back to user needs, and just simply asking them what will benefit most and why is a simple way to establish clear priorities. #FeaturePrioritisation #UserEngagement

3

1 Comment