At Ten we are proud to share that FY 2024 marked a year of consolidation for the business, with strong service levels, increased profitability, improved cash generation and a healthy balance sheet. We’ve achieved a record number of corporate contracts and continued high levels of investment into AI and technology. Building on two previous years of 35% growth, these results solidify our position as the world’s leading lifestyle and travel concierge service. #financialresults #lifestylemanagement #conciergeservices #aiinvestment Link to news: https://lnkd.in/e8CdZ4gQ Link to full RNS: https://lnkd.in/e69A3ip7
Ten Lifestyle Group
Travel Arrangements
London, London 110,115 followers
Partners with global financial institutions and premium brands to attract and retain wealthy and mass affluent customers
About us
Ten partners with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Millions of members have access to Ten's services across travel, dining, entertainment, lifestyle and retail benefits on behalf of over fifty clients, including HSBC, Bank of America, Royal Bank of Canada, Westpac and many more. Our market-leading platform and service delivers a seamless experience and unparalleled access for your most important clients. Ten’s leading technology-enabled travel and lifestyle platform provides unmatched concierge services, bespoke loyalty programmes, tailored benefits and experiences, and personalised and targeted communications. Established in the UK in 1998, and a certified B Corp™ business, Ten operates in over 20 cities worldwide. Our service is delivered in 26 languages including English, French, German, Portuguese, Spanish, Mandarin, Cantonese and Japanese. The service is available 24/7, 365 days a year. Ten is owned by Ten Lifestyle Group Plc, a publicly listed company on the London Stock Exchange ('TENG').
- Website
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http://www.tenlifestylegroup.com
External link for Ten Lifestyle Group
- Industry
- Travel Arrangements
- Company size
- 1,001-5,000 employees
- Headquarters
- London, London
- Type
- Public Company
- Founded
- 1998
- Specialties
- Lifestyle concierge, Lifestyle Management, Corporate Membership, Private Membership, Travel, Dining, Entertainment, Member Benefits, Technology, Customer Loyalty, Customer Engagement, Corporate concierge, Customer Experience, PCI-DSS Level 1 Compliant, Hospitality, Event Planning, and Digital Transformation
Locations
Employees at Ten Lifestyle Group
Updates
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We're excited to be expanding our operations in the Americas and are seeking talented professionals to join our dynamic team! If you're ready for a new challenge and eager to be part of a global company, we'd love to hear from you. Explore our current opportunities both in the Americas and worldwide. Apply now! https://lnkd.in/d5rC39X2 #Recruitment #Opportunities #Career #Growth #Concierge #TenLifestyleGroup
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What does it take to truly stand out in customer engagement? At Ten, we believe that building lasting connections with customers goes beyond simply meeting expectations—it’s about creating experiences that make a genuine impact. Through our offering, we empower corporate partners to deliver personalised, standout moments that enrich everyday life. From unforgettable travel to exclusive dining, premium event access, and beyond, we curate and manage experiences that resonate deeply with your clients, making each interaction with your brand memorable. By fostering personal connections with your clients, Ten helps strengthen relationships and enhance loyalty. Partnering with us means your brand becomes synonymous with extraordinary service, keeping customers engaged, loyal, and excited to return. https://bit.ly/4f3uviW #ConciergeServices #TenLifestyleGroup #PersonalisedExperiences #CustomerEngagement
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At Ten, we understand that corporate clients need to stay ahead of the competition. Our Ten Digital Platform is designed to do just that, blending cutting-edge technology with deep personalisation and AI to deliver seamless concierge services. Whether it’s anticipating customer needs or offering bespoke recommendations, our AI-driven platform allows you to provide your clients with world-class experiences, every time. By harnessing the power of data, we help you personalise services at scale, offering smarter solutions that adapt to evolving preferences. With Ten, your business stays one step ahead, delivering exceptional service while maximising efficiency. Find out more: https://bit.ly/40uLLt6 #TenLifestyleGroup #ConciergeServices #LifestyleServices #TenMembership #Personalisation
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We send our warmest wishes to all celebrating Diwali! The Festival of Lights is a time of joy, unity, and the triumph of light over darkness. At Ten, we cherish the spirit of Diwali, which echoes our values of togetherness, and positivity. We are proud to be part of a global community rich in traditions and cultures, where every celebration brings us closer. May this Diwali bring you and your loved ones happiness, prosperity, and success. #TenLifestyleGroup #Diwali #FestivalofLights
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Customer loyalty isn’t just about keeping customers, it’s about ensuring they feel valued and engaged through exceptional experiences. At Ten, we help you elevate customer satisfaction with our premium concierge services. Our expert lifestyle managers work around the clock to deliver personalised, seamless experiences that make a tangible impact on your customers’ lives. Our tailored strategies not only create unforgettable moments but also strengthen the emotional connection your customers have with your brand. By consistently exceeding expectations, you increase customer loyalty and turn your clients into advocates who keep coming back. With Ten, you’re not just retaining customers - you’re building relationships that last. https://bit.ly/4f3uviW #ConciergeServices #TenLifestyleGroup #PersonalisedExperiences #CustomerEngagement #CustomerRetention
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Let your clients unlock all of the lifestyle possibilities they desire, with Ten’s concierge services. Whether securing that prime-time dinner reservation, curating that dream travel itinerary, or getting insider access to exclusive events, Ten is here to elevate our members’ experiences. With Ten’s global reach, our members enjoy access, tailor-made recommendations and services most suited to them and families —wherever they are in the world. Discover how effortless premium experiences can be with Ten at your service. https://bit.ly/3AHbofj #ConciergeServices #TenLifestyleGroup #PersonalisedExperiences #CustomerEngagement #CustomerRetention
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Our Melbourne team came together for an inspiring Ten Volunteer Day! We had the privilege of assisting the Australian Red Cross with their charity pop-up shop, helping sell pre-loved and new clothes generously donated by major high street brands. The Australian Red Cross plays a vital role in providing crisis relief and care to vulnerable communities across the country, and we were proud to support their important work. Thank you to The Australian Red Cross for giving us this amazing opportunity to give back! #VolunTen #BCorp #Volunteerday #CharityWork #Volunteering #TenLifestyleGroup
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Fabulous events like these are what make Ten stand out! Last night we held a private and exclusive members' event, only accessible through Ten, at the fantastic Van Gogh exhibition in the London National Gallery. As Amy, our Head of Retail, Experience and Event Partnerships has said, a huge well done to our Events team on an amazingly successful event. If this is something that you would like to offer to your clients, as part of your company's concierge service, you need Ten as your concierge provider. Contact us for more information and let's talk about bringing fantastic events into your clients' lives. https://lnkd.in/d6vXMkUv #exclusiveevents #eventpartnerships #EventsxTen
Last night, we had the privilege of hosting one of our largest events ever, with over 650 members joining us for an exclusive private viewing of the Van Gogh exhibition at the National Gallery. From the breathtaking art to the engaging conversations, it was truly a night to remember. Our members had the chance to immerse themselves in the iconic works of Van Gogh without the crowds and enjoy a fabulous drinks reception courtesy of our friends at Perfect Cellar. Guests got to connect with fellow art enthusiasts, and we loved the opportunity as always to connect with our members. A huge well done to our Events team on a hugely successful event and we look forward to bringing you more extraordinary experiences in the future! Stay tuned for what’s next.
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At Ten, we believe that customer retention is a long-term commitment. Our personalised concierge services help you build stronger relationships with your clients by offering them unique, tailored experiences that evolve with their needs. From access to exclusive events to unforgettable travel experiences, we ensure that your customers feel valued every step of the way. As your clients' preferences change, we adapt, helping you stay ahead of their expectations and foster lasting loyalty. Let us help you turn satisfied clients into loyal customers for the long run. https://bit.ly/4fZPaFx #TenLifestyleGroup #CustomerEngagement #NextGen #CustomerRetention