“The focus should be on great creative ideas, not on functionality for its sake.” Coca-Cola’s use of AI also fell flat because it appeared to some less like true innovation and more like bland box-ticking of a trend adds Ramy Dance, founder and managing partner of Common People Films.
Initially, The Coca-Cola Company's AI-powered remake of its classic Christmas ad seemed to be well-received. System1, which tests emotional responses to ads, gave it a perfect score of 5.9. But soon after, sentiment began to turn, and Coca-Cola this week found itself the latest brand subject to backlash for using AI. The controversy surrounding Coke’s AI remake reveals a bigger schism between the ad industry and consumers. While marketers face pressure to keep pace with innovation, many have yet to reconcile AI hype with people’s discomfort about its implications. Read more in ADWEEK.