Persuasion

Persuasion

Public Relations and Communications Services

Pursuing the gentle art of communication. Creating intelligent content for creative, tech & consumer brands since 2008.

About us

With our founder, Jane Austin, at the heart of Persuasion, we’ve been creating intelligent content for our clients for more than 10 years. We love to celebrate the great work - and talent - of today’s finest creative, tech and consumer brands. Words and ideas excite us because Persuasion’s team boasts former editors. We advise on communications strategy and generate original content and editorial opportunities to help our clients achieve impressive, impactful content in the right media. Like an Austen heroine, we like to think that our intelligence and wit make Persuasion a worthy mate. If you’d like to meet, reach out to Jane.

Industry
Public Relations and Communications Services
Company size
11-50 employees
Headquarters
London
Type
Public Company
Founded
2008
Specialties
Strategic Communications, Thought Leadership, Public Relations, Editorial, Events Strategy, Awards Strategy, Media Training, and Content Strategy

Locations

Employees at Persuasion

Updates

  • “The focus should be on great creative ideas, not on functionality for its sake.” Coca-Cola’s use of AI also fell flat because it appeared to some less like true innovation and more like bland box-ticking of a trend adds Ramy Dance, founder and managing partner of Common People Films.

    View profile for Brittaney Kiefer, graphic

    Creative editor at Adweek

    Initially, The Coca-Cola Company's AI-powered remake of its classic Christmas ad seemed to be well-received. System1, which tests emotional responses to ads, gave it a perfect score of 5.9. But soon after, sentiment began to turn, and Coca-Cola this week found itself the latest brand subject to backlash for using AI. The controversy surrounding Coke’s AI remake reveals a bigger schism between the ad industry and consumers. While marketers face pressure to keep pace with innovation, many have yet to reconcile AI hype with people’s discomfort about its implications.  Read more in ADWEEK.

    How Coca-Cola's AI Holiday Ad Went From Praise To Rage

    How Coca-Cola's AI Holiday Ad Went From Praise To Rage

    adweek.com

  • Hats off to Wolff Olins global CEO Sairah Ashman for the first in her new series of leadership lessons going live in Raconteur | B Corp™. In her first article, she tackles how to really listen well – for anyone wanting to become not just a good but a great leader, a critical success factor.    She says active intention, being present, and the willingness to embrace silence (which requires both confidence and self-control) are essential starting points.   It’s always great to hear business leaders—especially female business leaders — shine a light on their path to the top and what they learned along the way.    We’re proud to have helped secure this opportunity, and confident aspiring business leaders, whatever their gender, will find much food for thought in Sairah’s future columns.

    View profile for Sairah Ashman, graphic

    Global CEO at Wolff Olins

    Excited to announce my new column with Raconteur | B Corp™ ! In my 'Learning to Lead' series, I'll be sharing my top takeaways from my journey for other global senior leaders. We launch with 'How to really listen' - Listening is an essential skill to master for business - It’s crucial to building strong relationships, making informed decisions, collaborating effectively and maintaining a strong workplace culture.

    Learning to lead: how to really listen - Raconteur

    Learning to lead: how to really listen - Raconteur

    raconteur.net

  • As the UK budget continues reverberating across the business world, our founder, Jane Austin, unpacks how Labour’s Budget raided the PR Playbook and offered little in return. The comms strategy surrounding Labour’s historic Autumn 2024 budget was straight out of the PR textbook on delivering bad news, managing expectations and mitigating the shock. So, as promised, a moment of respite in the comments, with the panda going down a slide gif. You're welcome.

    View profile for Jane Austin, graphic

    Owner of Persuasion Communications

    Although global headlines are now being dominated by Trump’s victory, here in the UK, fallout from last month’s budget continues to rumble on. I'm so depressed that I thought about posting a panda going down a slide gif with this, but then I got a grip. Anyhow's, in a piece I’ve written for PRWeek (thank you for the commission), I consider the minimum wage increase and rise in employer National Insurance contributions in the budget, it appears that Rachel Reeves - rightly or wrongly - followed the PR playbook when it came to delivering bad news. https://lnkd.in/ejbEKX6q

    Labour's Budget raided the PR playbook and offered little in return

    Labour's Budget raided the PR playbook and offered little in return

    prweek.com

  • We are ‘thrilled’ to see that the use of ‘thrilled’ and 'revolutionary' has officially been added to the word garbage of hyperbole in releases. https://lnkd.in/g2hRp6ij

    View profile for Jane Austin, graphic

    Owner of Persuasion Communications

    Super-maddening-fabulicious-extra-hyperbolic releases When we’re trying to communicate with busy reporters and editors, it makes sense to get to the point clearly and quickly. But according to new research, covered in AdWeek, hyperbole is on the rise. Or should we say, “Wow! We’re so thrilled to share that the amazing linguistic form known as hyperbole is jumping up into our lives as an incredible and revolutionary shift in comms!” - Yeah, probably not. Mostly, it’s annoying, but also, it makes us sound like we’ve lost our minds. Maybe you do communicate with friends and colleagues in ways that reflect how astoundingly and energetically overwrought you are with delight - but we’re betting maybe you don’t and you probably shouldn’t be sending that kind of blown-up word garbage out to your contacts either. Hyperbole is not really meant to be taken seriously. When you say you’re hungry enough to eat a horse, most people won’t take you at your word. (Even if you are still in the habit of prefixing your statements with ‘literally’ - if so - it’s long past time to grow out of that one.) The UK tends to be known for understatement, so the temptation to stand out by being a little more energetic is sometimes understandable. Looking at the report into the rise of hyperbole, it seems as an industry we are overusing a lot of language. The word ‘thrilled’ appeared in press releases 156% more in 2023 than in 2017. The word ‘revolutionary’ is almost equally overused meaning that anyone who has to read this kind of guff is going to get fatigued very quickly.  If your agency communication isn’t something you do seriously, then it won’t be taken seriously. If you overstate your claims and you can’t back them up, you’re not going to be a trusted contact to any editorial desk. So while it’s nice to be enthusiastic on behalf of your brands and clients - maybe it’s time to tone things down. Be friendly but smart and don’t annoy your publication contacts with exaggeration. After all, if you reach the limits of your thrills stating in releases and quotes - where will you go if something truly momentous happens? 

  • Thanks to Sairah Ashman for hosting an inspirational event yesterday for #TEDxGreekStWomen.   Three inspiring speakers – global business leader Annabelle Baker, author and “Secret Library” podcast host Caroline Donahue and SCAMP & DUDE Founder and CEO Jo Tutchener Sharp – shared their personal stories and visions on how stories of human connection are transforming our cultural landscape.   Drawing on over two decades in the beauty industry, Baker explained how the landscape is changing from one where beauty was defined by a chosen few to a more empowered community, helped like brands such as Fenty Beauty, male grooming and makeup brand ShakeUp Cosmetics and menopause-focused skincare brand Made for More.   Donahue discussed how books and literature can influence culture – for example, the romance genre, where the “bodice-rippers” of the 1980s are evolving with diversity, queer romance and more empowered female characters.   Tutchener-Sharp powerfully described her own inspiring journey towards entrepreneurship,  which started with a life-threatening brain haemorrhage, leading her to reflect on the impact she would leave on the world. She started her brand with a focus on helping children missing their parents, expanding it into a B-Corp certified clothing range. Her message? Don’t wait to get to the pearly gates and ask yourself about your legacy.   All three speakers left the audience inspired and uplifted, providing a timely reminder that we can all make a difference and impact culture for generations to come. https://lnkd.in/eeUhpHH8 #CultureisConnection

    Theme: Connection is Culture; Culture is Connection

    Theme: Connection is Culture; Culture is Connection

    ted.com

  • It was great to hear Sairah Ashman, global CEO of Wolff Olins, joining @SeanFarrington on BBC Five Live’s #WakeUpToMoney this week, with her fascinating insights on a whole host of issues currently affecting the world of business. The programme started with a discussion about Tesco using AI with Clubcards to nudge us towards healthier choices - a good thing, said Sairah, explaining on the show: “It’s great that they’re using it in a really practical way, as a lot of stories at the moment are about how dangerous AI is. It’s great that it becomes a bit more everyday and in your shopping basket, as opposed to the terrifying things we hear about. It would need to be elective though.” On the hour-long show, Sairah also talked about interest rates and inflation on both sides of the Atlantic, and how they affect momentum in the markets and business - and how recruitment trends are currently very similar in the US as here in the UK. She also talked about the downfall of #Tupperware, and how it can happen to even the most recognisable brand names. She explained: “This case shows you have to keep reinventing what the product is behind the name so that it’s relevant and valuable for today, not just for the past.” Like many of us, Sairah also revealed she still has a lot of Tupperware hanging around at home - but without any matching lids. The wide-ranging show also saw Sairah comment on zero hours contracts and the shrinking UK workforce, why the latter is such a complicated issue and what needs to be done to address it. Listen below: https://lnkd.in/epAZAYWk #bbcfivelive #bbcfivelivewakeuptomoney #businessinsights #bbcradio #businessleader #wolffolins #ukbusiness

  • Radiocentre’s Tuning In 2024 opens its doors tomorrow to discuss “Unlocking the Audio Advantage.”  Anyone involved in commercial radio should mark Tuesday 17th September in their diary – Radiocentre’s industry conference is back. Taking place at Picturehouse Central on London’s Shaftesbury Avenue, Tuning In 2024 is themed “Unlocking the Audio Advantage” and will discuss the audio industry’s high return on investment for brands, its growing audiences and the latest insights from industry figures. In a landmark session, Global Radio will reveal more details about it 12 new station launches including Capital Anthems, Classic FM Movies, Radio X Chilled and others. Global’s chief broadcasting and content officer James Rea will discuss the launches with two senior Global executives. To hear how brands are breaking new ground with radio advertising, a session from Specsavers Marketing Strategist Robert Fox will focus on why radio is such an important medium for the optician and audiology chain. Robert will show how innovative, creative audio can deliver an exceptional impact for brands. A host of other sessions will explore the key issues for brands in audio, with some of UK radio’s biggest stars sitting alongside senior media executives to discuss how brands can get the most out of audio.  Radiocentre CEO Matt Payton will offer a market overview and discuss this year’s record commercial audiences. KISS presenter Tyler West returns to host the event. Tuning In is free to attend for advertisers, agencies and Radiocentre members and will be streamed online. Register via https://lnkd.in/eT5wiiNb

    Tuning In 2024: What's on the agenda - Radiocentre

    Tuning In 2024: What's on the agenda - Radiocentre

    https://www.radiocentre.org

  • CW - suicide and other topics that may trigger readers Explaining the inexplicable, the painful and distressing in a way that is approachable is not an easy feat. However, CALM - Campaign Against Living Miserably has managed this with a striking work that brought 6929 birthday balloons to London’s Westfield shopping mall, each representing a young person who has lost their life to suicide in the past decade. Topics like suicide and the death of young people cannot be described in the form of reportage when it comes to campaigns. They are just too painful to illustrate accurately sometimes. But this doesn’t mean that the work done by charities which support those affected by these events shouldn’t claim their space and draw attention to their needs. There’s a requirement to turn to abstraction - visually explaining the pain of loss in a literal way is not only problematic for families and friends who recognise those sensations, but it can also make people turn away - overwhelmed by the sadness of the impact. CALM’s Missed Birthdays campaign not only highlights the issue but offers a focus on meditation for people to remember those they might have lost. The joyous nature of the birthday balloons may help celebrate the brutally cut short lives, or they can draw attention in a way that’s a little more oblique, a softer approach. Maybe more campaigns can learn from this work when it comes to making an impact without being a sucker punch. We all have a role to play in keeping young people safe. CALM's C.A.R.E. Kit gives you everything you need to be there for them. https://lnkd.in/eZK6cHhN #CALM #WorldSuicidePreventionDay https://lnkd.in/dZbaHhsT

    CALM's mission to prevent families losing a loved one

    CALM's mission to prevent families losing a loved one

    itv.com

  • As the headlines around Cannes Lions start to die down, what are the things that stay in front of mind, apart from Elon Musk's dramatics? Between creativity raging against the machine, the return of humour, and AI still dominating conversations, look over the key trends to take away from Cannes Lions 2024. Please sign up at www.persuasioncomms.com to download a copy. 

    View profile for Jane Austin, graphic

    Owner of Persuasion Communications

    Is tech outgunning creativity? Top trends from Cannes 2024 One thing you can’t say about this year’s Cannes Lions is that it was boring. The festival generated even more headlines than usual thanks to drama magnet Elon Musk, who tried to woo back the advertisers to X after he told to them “go fuck themselves” less than a year ago.  AI took over once again, but this time, the focus shifted to how the technology could tackle challenges for advertisers.  Tech and media players, like Amazon, TikTok, Meta, and Netflix, were out in full force and generating the most noise. With tech and AI driving the conversation at Cannes, other critical issues, like DE&I and sustainability, took a bit of a backseat. On the upside, it looks like humour in advertising is back, with several comedy ads taking home Grand Prix this year across categories, including Ogilvy New York’s Michael Cera campaign for CeraVe and Specsavers’ “The Misheard Version” by Golin London. If you would like a copy, please sign up at www.persuasioncomms.com De rien.

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  • Totally chuffed to report that Persuasion ranked joint tenth (among those with 5+PR credits), eighth in global PR credits (PR agencies only), and 11th (all PR credits) in PRWeek’s global PR credits tables of this year’s Cannes Lions International Festival of Creativity awards.

    View profile for Jane Austin, graphic

    Owner of Persuasion Communications

    I’m still fanning myself at the news that Persuasion smashed into the upper echelons of PRWeek's global PR ‘credits’ tables of this year’s Cannes Lions International Festival of Creativity. Okay, we’re currently enduring a Riviera-esque heatwave here in the UK, but still, allow me to feel somewhat giddy. It’s certainly more than enough reason to feel energised and rejuvenated, despite the scorching temperatures, when I would much rather be lying prone in a cold, white room recovering after a week on a stuffy Airbnb sofa bed and five hours of sleep a night. Still, could be worse. I could have put a bet on when the General Election was going to be held or something.     Seriously though, I’m proud to say we ranked joint tenth (among those with 5+PR credits), eighth in global PR credits (PR agencies only), and 11th(all PR credits).    A big thanks to all our brilliant clients – and a well-deserved congratulations (ofc) to all who won, too. The only reason we made these rankings was that some clients were generous enough to include us in the PR category in their entry forms, without us even having to bribe them. So they’re getting all the love, beer and after sun lotion. And hats off to the brilliant Persuasion team too, and not forgetting our gang of writers, the industry’s best of the best. You could give us a congratulatory hug, but we’re glowing a bit. In fact, we’re hotter than a Taylor Swift Eras Tour ticket right now. But then that may just be the heatwave.

    Cannes 2024 ranking of big winners for PR

    Cannes 2024 ranking of big winners for PR

    prweek.com

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