No Jitter

Slack’s most recent Workforce Index report documents a drop in AI adoption. The workers explain why they’re hesitant to embrace AI in everyday work. #Slack #Burnout #GenAI https://lnkd.in/eAFGZJTX

These five quick lessons can keep expenses down, reduce the number of surprises when moving to the collaborative platform, and help a migration go smoothly. #SCTC #MicrosoftTeams #TeamCollaboration https://lnkd.in/e7dVBCRm

While most vendors position themselves as the invisible layer facilitating customer communications for their clients, they’re about to find out their data-handling policies may bring them new visibility. #AI #Privacy #Compliance #CCaaS #UCaaS https://lnkd.in/ezq3vHcp

ServiceNow adds more than 150 Gen AI features. These include new, expanded Now Assist capabilities that provide greater visibility and controls with AI Governance, as well as native multilingual support in Now Assist. #AI #Security #ServiceNow https://lnkd.in/eqfVDeZQ

📰 New Article: Available Now! Check out the latest edition to the new Partner Perspectives by Local Measure to learn about the future of digital workers and what's next for human and bot collaboration. Read the full article here >> https://bit.ly/3Z0xT8y

#ICYMI - buzz is still strong from the recent NICE analyst event, so thought I'd share this again if you didn't catch it earlier. My review of #NICESummit is here on No Jitter, and to go with that, some photos here on my blog. https://lnkd.in/g-_-AWza #contactcenter #cctr #ccaas #ai #automation #agentexperience #cx #innovation

Please take a moment and read the No Jitter article,  By Blair Pleasant Organizations need to develop digital engagement strategies and deploy best practices to meet customer expectations, maximize their digital investmen...

Take a minute to look at the No Jitter article by Scott Murphy, CPCSC, CMC® There are four key areas where communication tech pros can beef up their security protocols. See what they are and how to reduce your security risks.

Please take a moment and read the No Jitter article, by Blair Pleasant, This month’s Enterprise Connect AI show provided attendees with a look at vertical use cases, end user adoptions – and lessons on how to deploy AI in...

Over the past four years there has been a definite back & forth between remote work & office work. Many organizations are still enforcing or rolling out back-to-office policies, especially for employees within 40 miles of an office. At the same time, these same organizations may not be equipped to handle returning employees because they have reduced office footprint in cost-cutting measures and consolidations. The net result may be the concept of "hybrid" work environments, where office time is limited to a few days per week and office space is designed for hotelling - space that can be shared depending on who is in the office. Cloud communications (#UCaaS, #CCaaS) is a necessity for making this work because it provides anytime, anywhere communications with device flexibility (physical phone, softphone, mobile app). Cloud Design Solutions LLC can help with this. Our independent approach helps our clients assess the options and choose the right provider. No Jitter did an excellent write-up on this topic. Make sure to spend some time reading the article. https://bit.ly/3YGGaxh