Important: This article is about legacy calling in Google Meet (previously known as Duo.)
Learn about the transition from legacy calls to the new Meet call experience.
When you communicate in Google Meet, you can use either:
- Meetings: Create or join Google Meet meetings with a link. Meetings can be scheduled or instant and are cloud-encrypted.
- Calls:
- Legacy calls
- Formerly known as Duo, lets users ring a personal account or phone number directly in an end-to-end encrypted manner.
- Meet calls
- Experience upgraded mobile calls that ring directly to a Google Workspace, personal account, or phone number with cloud encryption.
- Optional end-to-end encryption is available for personal users. Learn about the transition from legacy calls to Meet.
- Legacy calls
To use the new calling experience as soon as it's available to you, keep your Meet app up-to-date. When all parties in the call use the latest version of Meet with the update, an in-app prompt explains that they are now using the new calling experience. Otherwise, the call defaults to the legacy calling experience. Once all users have the updated Meet app, legacy calling is no longer accessible.
Tips:
- You need a mobile data plan or a Wi-Fi connection.
- Calls made through mobile data plans don't use mobile minutes. Charges may apply.
Before you begin
Learn how to get started with legacy calling in Google Meet.
Important: When you tap a contact, call defaults to a legacy call unless everyone:
- Uses the latest version of Meet
- Has the update for the new Meet call experience
The existing group calls continue to be legacy. Learn about the transition from legacy calls to the new Meet call experience.
Start a video or voice call
Make sure you have the latest version of the Meet app.
- On your iOS device, open the Google Meet app .
- If you have multiple accounts, at the top right, tap your avatar and confirm you have selected your calling account.
- At the top, search contacts or dial a number.
- Tap the contact or enter the number.
- Select an option:
- To make a video call, tap Call .
- To make a voice call, tap Voice call .
Use Google Meet on Google Home devices
Important: Your Google Assistant language must be set to:
- Canadian English
- French Canadian
- English UK
- English US
- On your iOS device, open the Google Meet app .
- At the top of your contact list, tap Call Home.
If you’re signed in to a Google Home device like Smart Displays with Google Assistant, Google Meet can call your Google Home device.
Start a group video call
You can still make legacy group calls with existing groups, but new calls use the Meet group call experience. Learn how to make Meet group calls.
Fix problems with calls
Make sure you install the latest version of Google Meet
Troubleshoot if your device doesn't ring